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Grid 2019 crash when on start play

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Hi all

Iv'e just recently download grid 2019, when press the play button grid crashes.

Error code says, access violation at address Oxa7e4de98 in module grid d x 12 exe + ox 68 de 98  grid dx 12.exe.

Report contains 3 files, crashdump.dmp , crash rpt.xml and hardware settings con.

I hope somebody can assist me in what to do, Thanks 

Edited by warrmar
not finished typing error

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a mi tambien me da error.

Access violation at address 0x05fc301b in module 'Grid_dx12.exe' + 0x6b301b.

alquien me ayuda?

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