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My F1 2019 Savegame is broken :(

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Hello,

sorry for my not so good English. I have a problem with my savegame in F1 2019, I have been playing the game for a few days and now I have a big problem

It started with the fact that suddenly no autosave was possible, ok, not bad I thought. I thought I'll restart my computer and then everything will work again. Unfortunately it was not so, suddenly I get the message that my score is incorrect and I was asked to try to restore it, which I did. This failed and I was asked if I want to restore my backup. Unfortunately this failed as well. 

Now I am very depressed because I was in the middle of the season with my career and my profile is no longer available. Is there any hope to save this or is everything lost. 

It is especially annoying when you are already far in your career and have a far advanced profile. It makes me a little worried and from now on it takes away the fun of the game because I always have to expect that my score is simply so defective.

Dear Codemaster Team. Can you save anything here ? I do not always want to start from scratch.

Kind regards

 

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What do you mean looking for the savegame? I'd like my savegame back. It's unbelievable that the last savegame is corrupt and also the backup of it which is 1 DAY !!!! was saved before. 

That a savegame can have errors, ok. But that the backup also has errors is impossible. So you can save the game. Profile gone, all setups gone, career gone. 26 hours for nothing.

I've already tried everything I can think of,
Game newly installed,
Offline mode,
New score, which also works and is saved, but what does that do for me ? To invest more time again ?

Something's fishy.

Translated with www.DeepL.com/Translator (free version)

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3 hours ago, Schkai said:

What do you mean looking for the savegame? I'd like my savegame back. It's unbelievable that the last savegame is corrupt and also the backup of it which is 1 DAY !!!! was saved before. 

That a savegame can have errors, ok. But that the backup also has errors is impossible. So you can save the game. Profile gone, all setups gone, career gone. 26 hours for nothing.

I've already tried everything I can think of,
Game newly installed,
Offline mode,
New score, which also works and is saved, but what does that do for me ? To invest more time again ?

Something's fishy.

Translated with www.DeepL.com/Translator (free version)

On the forum. Save game issue have been found to be Windows issues.

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Sorry, but for me this is more of an excuse from Codemaster that it's a Windows problem. All games, even F1 2018 run fine and have no problems. I'm not going to reinstall my Windows because Codemaster probably didn't do their homework here.

Just because one of them had an obviously broken Windows doesn't mean that this is a universal solution. 

Also I don't have the problem that I can't save but that my savegame can't be loaded because it is supposedly broken. New profile and new savegame work fine again. But this is not the solution - the problem can obviously reappear.

If the problem occurs again the game is worthless for me.

 

Edited by Schkai

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11 hours ago, Schkai said:

Sorry, but for me this is more of an excuse from Codemaster that it's a Windows problem. All games, even F1 2018 run fine and have no problems. I'm not going to reinstall my Windows because Codemaster probably didn't do their homework here.

Just because one of them had an obviously broken Windows doesn't mean that this is a universal solution. 

Also I don't have the problem that I can't save but that my savegame can't be loaded because it is supposedly broken. New profile and new savegame work fine again. But this is not the solution - the problem can obviously reappear.

If the problem occurs again the game is worthless for me.

 

Hi @Schkai,

The reason @steviejay69 has asked for you to try the search facility is in case this issue has been reported elsewhere. It would potentially help you find the solution you are looking for. Please look here for what sounds like a similar solution with resolutions on:

 

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8 hours ago, BarryBL said:

Hi @Schkai,

The reason @steviejay69 has asked for you to try the search facility is in case this issue has been reported elsewhere. It would potentially help you find the solution you are looking for. Please look here for what sounds like a similar solution with resolutions on:

 

Hi,

so I have already taken all the steps described. I can write to both folders (local/remote). If I create a new profile then everything works fine again, even saving it. 

In offline mode the savegames are stored in the remote folder. In online mode the same. 

So the problem still exists, my old savegame can't be loaded because it is broken and can't be repaired. My new savegame works fine in offline and online mode. 

Something caused my old savegame to break and doesn't work anymore. And this is the crucial question why this happened. My fear is that it could happen again which is very annoying.

Translated with www.DeepL.com/Translator (free version)

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Just to confirm, you have tried re-installing Windows?

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Just now, BarryBL said:

Just to confirm, you have tried re-installing Windows?

Sorry, it is quite understandable that I won't do a new Windows installation just because a savegame is broken. The effort is much too big since I have a lot of installations here. In addition, I have no problems with automatic saving but because of the broken savegame the automatic saving does not work. 

The other user just reinstalled Windows because the saving did not work at all. I think that he had a permission problem which he could have solved without a Windows reinstallation.

A new Windows installation is simply no solution for me here. Even on another computer the savegame doesn't work and the Windows is only 2 months old. This is 100% not due to Windows or any permissions. The savegame seems to have a defect and that's the reason why the automatic saving doesn't work with this savegame anymore. If I create a new profile my old savegame will be overwritten and the autosave will work fine again. 

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1 hour ago, Schkai said:

Sorry, it is quite understandable that I won't do a new Windows installation just because a savegame is broken. The effort is much too big since I have a lot of installations here. In addition, I have no problems with automatic saving but because of the broken savegame the automatic saving does not work. 

The other user just reinstalled Windows because the saving did not work at all. I think that he had a permission problem which he could have solved without a Windows reinstallation.

A new Windows installation is simply no solution for me here. Even on another computer the savegame doesn't work and the Windows is only 2 months old. This is 100% not due to Windows or any permissions. The savegame seems to have a defect and that's the reason why the automatic saving doesn't work with this savegame anymore. If I create a new profile my old savegame will be overwritten and the autosave will work fine again. 

We have had no technical input from yourself. We do not even know the Windows version you are using. Yes, it's different as the dependencies for 7 vary for 10, or even 8.

I would hope you are using W10 but that needs to be up to date.

Maybe you need a (recovery) strategy for when you want to try reinstalling Windows, just a suggestion.

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1 hour ago, steviejay69 said:

We have had no technical input from yourself. We do not even know the Windows version you are using. Yes, it's different as the dependencies for 7 vary for 10, or even 8.

I would hope you are using W10 but that needs to be up to date.

Maybe you need a (recovery) strategy for when you want to try reinstalling Windows, just a suggestion.

Hi,

I have Windows 10 and it's up to date. A recovery strategy does not help me much with Windows 10 because every software has to be reinstalled and configured. This effort is too high for me because my savegame on another computer which has a 2 month old Windows has produced the same error message. So it is strong to assume that the Windows is not a problem but just the game. You can assume that if a savegame is not working on 2 computers it is not a Windows problem. 

And like I said. I have no problems with autosave, but simply with a broken savegame, through which the autosave then no longer works.

 

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5 hours ago, Schkai said:

Hi,

I have Windows 10 and it's up to date. A recovery strategy does not help me much with Windows 10 because every software has to be reinstalled and configured. This effort is too high for me because my savegame on another computer which has a 2 month old Windows has produced the same error message. So it is strong to assume that the Windows is not a problem but just the game. You can assume that if a savegame is not working on 2 computers it is not a Windows problem. 

And like I said. I have no problems with autosave, but simply with a broken savegame, through which the autosave then no longer works.

 

It's a shame but your savegame is broken then. If as you say then the current save game works then I'm afraid you have lost the previous 26 hours.

As a last resort, why not email the save game files to 

Quote

community(AT)codemasters.com (replacing the (AT) with an @ ). When sending us an email, please be sure to include your forum name or the email address you signed up with and the thread it’s in response to.

Please note this does not guarantee a fix, just that it *may* help the developers understand the issue behind your situation.

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On 2/4/2020 at 3:52 AM, steviejay69 said:

It's a shame but your savegame is broken then. If as you say then the current save game works then I'm afraid you have lost the previous 26 hours.

As a last resort, why not email the save game files to 

Please note this does not guarantee a fix, just that it *may* help the developers understand the issue behind your situation.

Hi,

well, thanks for the help anyway. I'll send in the saveagame. Even though it might not help, it might help in the future to avoid this problem. 

  • Agree 1

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