f1 solved Online Services error

[Francylp67 2]

I'm playing with F1 2019 on Ps now via PC, at the starting screen I get this error message and I can't use online services. I had the same issue playing on Ps now via PS4. I'm having this issue since Wednesday (29 January). 

[steviejay69 1,100]

Then I have to question connectivity.

[Francylp67 2]

I've got an ethernet connection, 85 Mbps in download and 20 Mbps in upload (now tested). I have never had connectivity issues as long as i have been playing with F1 2019 on Psnow. 

[BarryBL 4,314]

Have you checked your Firewall settings @Francylp67. Maybe a router reset wouldn't be a bad idea.

[Francylp67 2]

It's not a problem related with my router or my connection, because the fact that I play games in streaming on Ps now via PS4 or PC (such as Horizon zero Dawn) imply that my connection is not an issue for playing F1 2019 in streaming. By the way I never had issues playing F1 2019 since January 29. If my connection or my firewall settings were not good for playing in streaming I would already had problems since the first time I played. 

[BarryBL 4,314]

Can you let me know your NAT Tyre when possible @Francylp67. What game-mode did this occur in? Could you let me know what you did in the lead up to this message? Can you re-produce?

[Francylp67 2]

First, NAT type 2. 

Secondly, I sum up every step I do till I get the error message:

1) Start Ps now app (i get the error message either playing with PS now via PC or PS4) and select F1 2019.

2) The game starts perfectly, then i reach the starting screen. 

3) After pressing the "options" button, the game try to connect to the online services. Then I get the error message.

 

If I press "retry" it appears the same error message. Pressing "cancel" I'm able to use the game in the offline mode. So I cannot play online tournaments and so on. I didn't try to download the game, instead of using it in streaming. 

[BarryBL 4,314]

@Francylp67 You should be on Game Version 1.20. This is more than likely why you cant connect. Try un-installing the game and re-installing, making sure you are on 1.20 (Bottom Left of Screenshot 2 btw)

[Francylp67 2]

Ok, so that's the problem. Thank you

[BarryBL 4,314]

@Francylp67 Should be. Once you've tried, can you let me know if it was a success or not, so I can close the thread and add a solution as recommended for future players 👍

[Francylp67 2]

Ok, that's the solution for playing F1 2019 on PS now: 

- The streaming version of the game is not updated yet (v. 1.19), so there's no way of using online services if you are streaming F1 2019 on Ps now via PC. 

- The downloadable version of the game is uptaded (v. 1.20) and it works perfectly. So it is suggested to download the game on PS4 instead of playing it in streaming. 

I will send an email to PlayStation asking for an update of the streaming version present on Ps now. 

Thank for the help, Barry

[CeeJ 1]

Only thing I did today was to reinstall the game in the same folder on the c:/ drive, and I get error 1008:H after that. Before that, never had any issues what so ever, neither with 2018.

Is it steam or F1?

[CeeJ 1]

What about some feedback from Codemaster's? I reinstall your game, and I'm no longer able to use my product? Please look into this pronto!!!

[CeeJ 1]

On 2/5/2020 at 5:58 PM, BarryBL said:

@Francylp67 Should be. Once you've tried, can you let me know if it was a success or not, so I can close the thread and add a solution as recommended for future players 👍

The issue is not solved...

There must be something in the latest update, I only reinstalled the game after the sound started to stutter (ver. 1.20)

[Francylp67 2]

@CeeJ I'm not playing F1 2019 on Steam,but I'm playing it using "PlayStation now" app on PC or PS4. The problem related to the PlayStation now version of F1 2019 was actually solved,because it depends on the version of the game. I tested version 1.20 and it works perfectly on PlayStation now. 

 

[CeeJ 1]

1 hour ago, Francylp67 said:

@CeeJ I'm not playing F1 2019 on Steam,but I'm playing it using "PlayStation now" app on PC or PS4. The problem related to the PlayStation now version of F1 2019 was actually solved,because it depends on the version of the game. I tested version 1.20 and it works perfectly on PlayStation now. 

 

Odd, i didn't reply to you,... I replied to BarryBL, hmm, perhaps the forum software is as unstable as F1 2019 🙂

Edited February 6 by CeeJ

[steviejay69 1,100]

8 hours ago, CeeJ said:

Odd, i didn't reply to you,... I replied to BarryBL, hmm, perhaps the forum software is as unstable as F1 2019 🙂

Attitude won't help. This isn't your thread as it relates to PS4 and streaming, so please don't tailgate. Search the forum for your issue on Steam and if necessary, post a thread. 

[BarryBL 4,314]

@CeeJ

Don't worry, I get back to people haha. You posted 14 hours ago, just as I got back into my house (I have to sleep at some point haha 😄 ) 1008:H is a separate issue, try putting that in the search bar on the top right as its an often reported error code.

[ManuDR1 1]

Good afternoon,

A couple of days ago I bought F1 2019 on PC, but the game is unable to connect to online services due to the 1008H error. I have been reading that many people have had the same problem, but I can't find a real solution to it. I have tried almost everything i could,  such as opening the NAT, reinstalling the game or reseting the router but anything hasn't worked yet. I've also read that some versions of the game have no problem on connecting to the online services, but it seems 1.22 (which is mine) is not working either. Is there any solution to it, or should I ask for an Steam refund and stop trying?

Thanks you in advanced.

[BarryBL 4,314]

1 hour ago, ManuDR1 said:

Good afternoon,

A couple of days ago I bought F1 2019 on PC, but the game is unable to connect to online services due to the 1008H error. I have been reading that many people have had the same problem, but I can't find a real solution to it. I have tried almost everything i could,  such as opening the NAT, reinstalling the game or reseting the router but anything hasn't worked yet. I've also read that some versions of the game have no problem on connecting to the online services, but it seems 1.22 (which is mine) is not working either. Is there any solution to it, or should I ask for an Steam refund and stop trying?

Thanks you in advanced.

Hi @ManuDR1,

If it is a 1008:H issue, please add to the correct thread here. Also, if there is issues in 1.22, which we have not seen reported, please add a complete bug report. 

[Plattschuss 0]

Hello since yesterday afternoon. When i tried to go to the Multiplayer i got a error login problem with the code 12. Only in f1 2020 i can go in every other Multiplayer in other f1 games and it has nothing to do with my internet. I really dont know what to do. If someone can help me please replay!