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load failed when opening the game(PC)

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1:load failed when opening the game

2:PC

3:after press enter to the game

4:i am able to recreate the issue.

5:everytime when i open the game it appears 

6: i havnt tried any troubleshooting

 

928600_screenshots_20200212191254_1.jpg

20200213102008_1.jpg

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Edited by FIDKAI

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Hi @FIDKAI

Please can you copy and add the completed template from this post to report the bug: 

 Without this, we have no way of being able to identify your issue

  • Agree 1

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12 minutes ago, FIDKAI said:

928600_screenshots_20200212191254_1.jpg

12 minutes ago, FIDKAI said:

reply on the original post

 

Edited by FIDKAI

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HI @FIDKAI

What version of the game are you running. (Bottom Left of the start screen). 1.20? Could you try some common troubleshooting tips from here

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pc(direct x 12)

i tried the both version to open the game the loading problem still exist,i updated all  the things of my pc and also reinstall it still cant work .

i bought this game a week ago.

Edited by FIDKAI

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Hi @FIDKAI,

Can you try some of the troubleshooting in the below please?

Maybe consider verifying your Steam files or un-install and re-install.

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52 minutes ago, FIDKAI said:

i tried but it does not work

Hi @FIDKAI

Which ones did you try? This is just so we can eliminate options so we can begin to diagnose. Also, have you checked your Connectivity Settings?

Can you try in DirectX11? Can you attach a DXDiag as well? (How to do this is in the Technical Assistance link on the previous page)

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DxDiag.txt

i tried direct x 11 and also the autosave function does not work

Edited by FIDKAI

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If you right-click on the game in Steam, and click on 'Properties', then press 'Verify Integrity of Game Files'. Screenshot is below

Capture.PNG

Could you try re-installing the game and see if that changes anything? I have seen a similar issue before, and it was roughly around the save file and lack of profile, but you might also be missing files from the game

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Remove FACEIT anti-cheat or client.

Remove BlueStacks Android emulator.

All the WERs are from these two programs.

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On 2/14/2020 at 5:16 PM, BarryBL said:

If you right-click on the game in Steam, and click on 'Properties', then press 'Verify Integrity of Game Files'. Screenshot is below

Capture.PNG

Could you try re-installing the game and see if that changes anything? I have seen a similar issue before, and it was roughly around the save file and lack of profile, but you might also be missing files from the game

it doesnt changes anything

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Short answer, reinstall Windows. With the other errors you have, this would be a better starting position.

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