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Voice Control Disabled


dendialvaro08

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Hi @dendialvaro08

If you are looking to report an issue, please copy the questions from the reporting template in the below and answer

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1.       A description of the issue. Please include any error codes here. 
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3.       Game-mode? 
4.       Are you able to recreate the issue? If so, please include recreation steps on how you encountered this issue. 
5.       How often do you see this problem? Is it the only time or does it always happen? 
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Also, has the voice control been disabled, or the complete sound of the game entirely. From your last post, it sounds like you have lost complete sound, which would be a different issue altogether

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Can you make sure you have the correct output device selected?. If you go into your Audio manager, you can see what audio device your sounds is going to. You have 3 available here (2 Realtek and 1 LG), and it may just be going to the wrong one you want. Also, is your Windows fully updated?

 

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Just now, dendialvaro08 said:

@BarryBL

I have tried several times to select the three audio devices and restart the PC, but the results are the same, i don't know which one to choose, the audio does not appear, and yes, my windows has been fully updated

Do you know which one you want the audio to come out of? Is that one the selected default audio device?

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34 minutes ago, dendialvaro08 said:

@BarryBL

Yes, That one is the default audio device, i want to come out of Speakers (Realtek(R) Audio)

If you have a headset, please make sure the mute switch is not active (i.e. the mic is open)

Also UEFI 14a

Sometimes the UAD driver doesn't work if there is anything wrong with any of the sound systems.

Uninstall the UAD driver using Geek and try the reference HDA driver (normally I would advise UAD wherever possible and DX12) but in this instance it is worth a shot.

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20 minutes ago, dendialvaro08 said:

@steviejay69


I just tried it and the result is still no audio

Have you uninstalled (UAD) and clean installed the audio drivers (UAD or HDA)? (you can try DDU as for GFX drivers)

Moreover, as @BarryBL pointed out have you changed the default sound source before starting the game?

Can you get sound on the system AT ALL?

You could try deleting the hardware_settings_config.xml also.

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