KupkoSVK 1 Posted March 25, 2020 Hi all, I need help I do not know where to report my report code. I was looking everywhere but contact on codemasters I didn´t found. So I put it here. The code is: EGBV-CRKD-BMDA-HEEE. Please fix this I would be very thankful. Thank you. Sorry for my english. Share this post Link to post Share on other sites
1512marcel 461 Posted March 30, 2020 You came to the right place. Check out these posts. Might be helpful if you let us know what caused your issue and what your issue is. Share this post Link to post Share on other sites
BarryBL 4,364 Posted March 30, 2020 Hi @KupkoSVK, if you are looking to report an issue, please copy the questions from the reporting template in the below and answer We recommend copying this and filling it out with the questions alongside it so CM staff and other users can see the problems you are having 1. A description of the issue. Please include any error codes here. 2. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 3. Game-mode? 4. Are you able to recreate the issue? If so, please include recreation steps on how you encountered this issue. 5. How often do you see this problem? Is it the only time or does it always happen? 6. Have you tried any troubleshooting? We recommend the steps here as a starting point for any issues. Please let us know what troubleshooting methods you have tried while creating this post. 7. Any accessories you are using (gamepad, wheel etc) 8. Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears. Providing this information is vital for Codemasters to be able to investigate, diagnose and hopefully help solve your issue. It also helps our Moderators find appropriate tags and other members recommend their ideas based on their experiences. Please add the questions in your post too so I can see everything in one place. Without this, I don't have the necessary information to replicate and diagnose the issue Share this post Link to post Share on other sites
AUGUSTOII 1 Posted October 13, 2020 I want a solution for this report code in F1 2019 and 2020. Share this post Link to post Share on other sites
RafaelMiro 0 Posted December 3, 2020 Hi everyone, first of all, sorry for my bad english. I've been having a problem with F1 2020, I think this errors started 2 moths ago. 1. A description of the issue. Please include any error codes here. DJGA-HASTX-SJRJ-HEJE 2. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) Patch 1.13 updated in november 16th, but de error appears since before 3. Game-mode? I don`t know if I understood this item correctly 4. Are you able to recreate the issue? If so, please include recreation steps on how you encountered this issue. The game start to get lag, even the sound stuck. As if the FPS drop too much 5. How often do you see this problem? Is it the only time or does it always happen? The error has happened frequently 6. Have you tried any troubleshooting? We recommend the steps here as a starting point for any issues. Please let us know what troubleshooting methods you have tried while creating this post. I didn`t try anithing 7. Any accessories you are using (gamepad, wheel etc) No 8. Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears. Just a photo to save the error code Share this post Link to post Share on other sites
KemaTheDilemma 1 Posted December 31, 2020 1. A description of the issue. Please include any error codes here. - Safety Car does not come out when a car retires from the race SAVT-MTHE-CVBS-CKSP 2. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) - Version 1.14 3. Game-mode? - My Team Career Mode 4. Are you able to recreate the issue? If so, please include recreation steps on how you encountered this issue. - It happens every race, the safety car never comes out after a retirement or crash 5. How often do you see this problem? Is it the only time or does it always happen? - It always happens 6. Have you tried any troubleshooting? We recommend the steps here as a starting point for any issues. Please let us know what troubleshooting methods you have tried while creating this post. -No I have not 7. Any accessories you are using (gamepad, wheel etc) - No 8. Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears. - No video provided Share this post Link to post Share on other sites
