Report code

[KupkoSVK 0]

Hi all, I need help I do not know where to report my report code. I was looking everywhere but contact on codemasters I didn´t found. So I put it here. The code is: EGBV-CRKD-BMDA-HEEE. Please fix this I would be very thankful. Thank you. Sorry for my english.

[1512marcel 380]

You came to the right place. Check out these posts. Might be helpful if you let us know what caused your issue and what your issue is. 

[BarryBL 1,915]

Hi @KupkoSVK, if you are looking to report an issue, please copy the questions from the reporting template in the below and answer

We recommend copying this and filling it out with the questions alongside it so CM staff and other users can see the problems you are having

1.       A description of the issue. Please include any error codes here. 
2.       What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 
3.       Game-mode? 
4.       Are you able to recreate the issue? If so, please include recreation steps on how you encountered this issue. 
5.       How often do you see this problem? Is it the only time or does it always happen? 
6.       Have you tried any troubleshooting? We recommend the steps here as a starting point for any issues. Please let us know what troubleshooting methods you have tried while creating this post. 
7.       Any accessories you are using (gamepad, wheel etc) 
8.       Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.  

Providing this information is vital for Codemasters to be able to investigate, diagnose and hopefully help solve your issue. It also helps our Moderators find appropriate tags and other members recommend their ideas based on their experiences.

Please add the questions in your post too so I can see everything in one place. Without this, I don't have the necessary information to replicate and diagnose the issue