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F1 2019 CP7 error code


daveooV8

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Hello guys,

i have the problem that after a certain time in a custom lobby i get kicked out with this message:  Error. The session no longer exists. Error Code CP7
I tried then hosting the lobby myself but the same thing happened again. My nat-type is 2 and my connection is good with 100 mbits download and 40 mbits upload. I play on PS4 and i don’t have any issues with other games. Also i opened all ports for F1 Games and i had the same issue in F1 2017.

Any fixes would be much appreciated. 

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  • Codemasters Staff
The error code means that there was a loss of connection to Sony's servers for an extended period of time. Typically, this is caused by bandwidth starvation, but your connection has so much bandwidth that it would be a challenge to consume all of it and starve the connection to PSN. The other interesting factor is that it only affects the one game mode. 

Are you able to check your firewall / router logs to check if any anomalies were reported at the time that the disconnection from the game session occurred?
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Hoo said:
The error code means that there was a loss of connection to Sony's servers for an extended period of time. Typically, this is caused by bandwidth starvation, but your connection has so much bandwidth that it would be a challenge to consume all of it and starve the connection to PSN. The other interesting factor is that it only affects the one game mode. 

Are you able to check your firewall / router logs to check if any anomalies were reported at the time that the disconnection from the game session occurred?
It is possible to check the router logs for anomalies i think. But i don’t know if i can go back to the same exact moment it happened. I’ll see and tell you more about it. 
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@Hoo
unfortunately i can’t see the logs at that particular time the disconnect happend. Is there any other solution? Maybe opening the router firewall even more to nat-type 1 even though i know it is not recommended because of security but the problem really bothers me because i play in an online league and when i disconnect every 100% race that’s not really fun. Thanks for your help!
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  • Codemasters Staff
I wouldn't recommend opening up your router further. I wanted interested to know if your router was perhaps blocking any game / PSN traffic during peak moments of gameplay, perhaps mistaking it for a DoS attack, or whether your logs might show any other sort of bandwidth saturation at those points.

Another thing to check is whether there was any PSN disruption reported in your region during the times that you experienced these issues. 

If everything seems fine from a networking perspective and you are still seeing the issue regularly in custom multiplayer mode then please let us know and we'll see if our networking team can offer any more insights.

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Hoo said:
I wouldn't recommend opening up your router further. I wanted interested to know if your router was perhaps blocking any game / PSN traffic during peak moments of gameplay, perhaps mistaking it for a DoS attack, or whether your logs might show any other sort of bandwidth saturation at those points.

Another thing to check is whether there was any PSN disruption reported in your region during the times that you experienced these issues. 

If everything seems fine from a networking perspective and you are still seeing the issue regularly in custom multiplayer mode then please let us know and we'll see if our networking team can offer any more insights.

There was no PSN disruption reported, it happens regularly as i said, i had the same issue in F1 2017 so it has to be something with the game itself rather than PSN.
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  • 2 weeks later...
  • 1 month later...
Também estou com este problema, não consigo nem começar a corrida as vezes, pois o erro já aparece na classificação de uma volta.
Quando haverá uma atualização com a correção deste problema? porque joguei vários outros jogos e não tive nenhum problema de conexão, muito pelo contrário, funcionou muito bem.
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Hi all,

Turns out we have a few threads about this same issue, so I’m going to merge them together.

Hi @DenerDs, please see the responses above for further information about the CP7 error code. 


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  • 2 weeks later...
I’m getting this constantly. And a lot of the competitive and pro racers are getting this too. Why hasn’t anything been done about this? It’s literally making me not want to play this game anymore. It happens every single race and I know it’s nothing on my end. It’s amazing to me that people compete in this game (sometimes for money) and there’s STILL issues like this. Unbelievable.
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  • Codemasters Staff
The error code means that there was a loss of connection to Sony's servers for an extended period of time. Please check that no other services are affecting your bandwidth, that your router / firewall isn't blocking any connections to Sony's servers, and that there aren't any disruptions to any PSN services in your region.
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Codemastwe this error cp7 its happening to me often started very random but now it happens around every 30 min i even connect the LAN cable direct to the ps4 to avoid this but still happens
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  • 11 months later...

Error. The session no longer exists. Error Code CP7 started 2 weeks ago now its happening a lot usually in custom unranked games but also in the league I play in, my internet hasnt dropped & I am still in a party chat when this happens played a full season & it never happened once but now its really spoiling the game.

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  • 5 months later...

Hi guys

when i´m in a ranked, unranked or league lobby I get kicked out of the session after about 5 minutes.

I don´t know what to do. I tried everything (unlock all ps4 ports, change my NAT Type from 2 to 1 and read all the other topics about the CP7 error code) but nothing helps to fix the problem. At the release of F1 2019 everything worked well. We were able to drive a whole season without any prolems. But now I can´t end a race race or a qualifying without this error.
My friends I play with have no problems. We are in the same Psn party and my internet connection is perfect.

Can someone help? 

 

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