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Weekly Event Rewards Missing? - Check Here (Germany)

ReimvomSchleim

By ReimvomSchleim,
in Technical Assistance

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Posted by BarryBL,

Hi everyone, I can see the level of requests at the moment for this. So to make it more efficient, I'll two 2 runs, one at 4pm and 11am BST. Please continue to add your details like the other players and I'll get the race prizes to you on the next run.
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BarryBL

BarryBL

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5 hours ago, Mike5500 said:

Codemasters acknowledged this problem to anyone yet? Been 24 hours, still no sign of arranging  rewards. I could care less about the Competition points. I want the Trophy... even if it is a little digital thingy. C'mon guys, we're waiting... 🕧

Hi everyone,

@Mike5500, it was a bank holiday and Easter weekend here, so I've not been online. We are currently investigating as it looks like a similar issue to th Austria event.

I'll begin manually adding today. Please provide platform username and a screenshot of your place on the leaderboard too as this makes is easier for me to find you 😄 

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akaVintz

akaVintz

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33 minutes ago, BarryBL said:

Hi everyone,

@Mike5500, it was a bank holiday and Easter weekend here, so I've not been online. We are currently investigating as it looks like a similar issue to th Austria event.

I'll begin manually adding today. Please provide platform username and a picture of your place on the leaderboard too as this makes is easier for me to find you 😄 

Hi Barry,

My Last week results is not showing last weeks results so no idea of my final place.

steam id: vincelewin

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BarryBL

BarryBL

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5 hours ago, Mike5500 said:

Codemasters acknowledged this problem to anyone yet? Been 24 hours, still no sign of arranging  rewards. I could care less about the Competition points. I want the Trophy... even if it is a little digital thingy. C'mon guys, we're waiting... 🕧

@akaVintz, screenshot of leaderboard as well if possible please.

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ThunderFlash

ThunderFlash

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Posted (edited)

@BarryBL 

When I comleted the event I only remember that I was in the top 4% with a score of 350k or something like that.

Steam: thunderrlight

This is what the previous week's results page looks like. I can only go by memory.

PS: It just shows people's qualifying times from this week with a dnf.20200414130301_1.thumb.jpg.09376f4ffc35683e9d913225c92c327e.jpg

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BarryBL

BarryBL

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On 4/13/2020 at 8:14 AM, Nikac said:

Hello,

I didn't get the reward from the Germany event.

It's the 2nd time in the last 3 weeks (for the Austria event i wrote here and the support solved the problem sending me the mail already).

Steam username: baltazar996

Thank you

Can you provide a screenshot when possible, cant find you from just your username

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BarryBL

BarryBL

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23 hours ago, Kos13 said:

Hi, 

I have a problem and that is that I didnt get my trophy for last Germany event. Same thing happened 14days ago after Austria event, I also didt get throphy. So therefore I am missing two trophy which I should get based on result. 
I hope you can fix this. 

Steam name: matickos13

Thanks

screenshot If possible. I cant find you from just the username

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BarryBL

BarryBL

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Hi everyone,

I've updated everyone I possibly can. Rewards should be in your emails now upon login. @akaVintz, please can you double check your username ID's as I couldn't find you either way. Next run will be at 4PM BST. Please note that I need both Steam ID and game user ID if applicable.

 

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BarryBL

BarryBL

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17 hours ago, rivermanstu said:

Got nothing for my efforts in Austria event and now nothing for the German event so i think i will just stop doing the weekly events.

It doesnt even show the results from last week either so cant show proof of position.

Not that i was that good anyway.

@rivermanstu

Can you provide the information requested and I can find your user and allocate your rewards.

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Kos13

Kos13

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14 minutes ago, BarryBL said:

screenshot If possible. I cant find you from just the username

I can't screenshot, bacause in previous results its showing this week's result. And for Austira I also don't have it.

Maybe you could find me form in game name.

Steam: matickos13

In game name: Kos (or matic.koss because i changed it not long ago)

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BarryBL

BarryBL

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6 minutes ago, Kos13 said:

I can't screenshot, bacause in previous results its showing this week's result. And for Austira I also don't have it.

Maybe you could find me form in game name.

Steam: matickos13

In game name: Kos (or matic.koss because i changed it not long ago)

Got you @Kos13, should have rewards in there. Please check for me and let me know 😄 

 

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Kos13

Kos13

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7 minutes ago, BarryBL said:

Got you @Kos13, should have rewards in there. Please check for me and let me know 😄 

 

Yes, i have it thank you. But i think i am still missing trophy from Austria form 2 weeks ago. Is it still possible to get that?

Thank you.

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Sir_Overtakesalot

Sir_Overtakesalot

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3 hours ago, BarryBL said:

Hi everyone,

@Mike5500, it was a bank holiday and Easter weekend here, so I've not been online. We are currently investigating as it looks like a similar issue to th Austria event.

I'll begin manually adding today. Please provide platform username and a screenshot of your place on the leaderboard too as this makes is easier for me to find you 😄 

Hi @BarryBL

Got my trophy and CP for Germany  thank you, I was also mailed a trophy for the current China event based on my position as of now. It says congratulations you've finished qualifying with a leaderboards position of 242, which is my current rank in China qualifying. As the event is not even half way over my question is will this effect me getting a trophy at the completion of the event? Don't really want to display a trophy with zero points. I claimed it not really looking it over. If it's in my mail I claim away. 

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BarryBL

BarryBL

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19 minutes ago, Mike5500 said:

Hi @BarryBL

Got my trophy and CP for Germany  thank you, I was also mailed a trophy for the current China event based on my position as of now. It says congratulations you've finished qualifying with a leaderboards position of 242, which is my current rank in China qualifying. As the event is not even half way over my question is will this effect me getting a trophy at the completion of the event? Don't really want to display a trophy with zero points. I claimed it not really looking it over. If it's in my mail I claim away.  

Play through the China event and let me know when the event is over @Mike5500 and I'll see what happens. 

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  • BarryBL changed the title to Weekly Event Rewards Missing? - Check Here (Germany)
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BarryBL

BarryBL

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Updated, all players messaged in this window should have rewards in their inbox. 

We are still looking at a solution and are aiming to have a work in place for the next event. Any feedback, please let me know. 👍

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