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[PC] Microsoft Sidewinder & appdata egodumper crash

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Posted (edited)

Game freezes sporadically and returns an egodump crash. Something to do with appdata. 

PC

Version: 1.22

Game mode: Career (haven't played anything else)

What happened in the lead up to the problem?: No fps drops or anything just a sudden freeze and an egodump error after

If you get an error message, the exact wording of the error message you're receiving: dxdiag and crash report below

Any accessories you are using (wheel, pad, etc): microsoft sidewinder force feedback wheel (lol)

By god i will provide any more info if needed.

 

What i did so far:

disabled steam overlay 

tried both dx12 an 11

verified game files

deleted the f1 folder in MyGames folder

Tried running in -safemode(steam)

Running a windows repair tool to recover any lost regs or smtin

What i noticed is that if i got a crash i couldn't get back in without restarting, but when i unpluged the usb wheel i got back in. Which i find super weird. 

 

When I tried installing a pirated f18 game a few days back (******* sue me, I bought f1 19 one day after) I got an unarcdll error. can't remember exactly what it said. so i tried messing around with the sysWOW64, folder and increasing the virtual memory of both drives. No success. I got the game to work when i tried the repack version. Appdata was also mentioned in this f18 trubleshoot process so I'm assuming the problem is the same. I have the game on D drive and windows, steam on master drive. 

I'm so clueless. ***** lord mary ******* christ i've been trying to make this game to work for 10 hours now. If its something to do with the steering wheel or usb drivers i'm gonna shoot myself in the ******* head. 

anyone had this before? 

crash_dump#614494-20200403-132024-0.zip

DxDiag.txt

egodumper.log

Edited by y0han123

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Sorry for lack of better words and sentencing. I am tired and drunk and want to play this game. You guys are awesome. Any help would be supper appreciated. Stay safe and don't get corona malware.

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The unarc error you got with the ***** version was an unpacking (decompression) error, unrelated to the game. 

I suggest you fully remove all files associated with that installation - in fact, I'd recommend you reinstall Windows 10. If you will run software from unverified sources then this is the price.

Before I look at the dxdiag.txt, please do this.

However, I can tell you that altering the default setting for the paging file WILL cause you issues. Set it to Automatic.

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Hey,

I also feared mi windows were the problem. I did what you said and reinstalled Windows and formatted both drives. Error still occurs. Here's the new dxdiag if you don't mind taking a look. I'm gonna poke around with dx11 and I'll try to disable steam overlay, but this didn't work before so i'm not expecting any changes. It's frustrating because it crashes cca 15 min into the game. I'll try a new career. Maybe the save file is corrupted. It's strange how it kept my safe file even tough I erased everything, guessing steam saves it.

 

Thanks for the help. 

DxDiag.txt

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Hey, 

I've been playing this game for 20 odd hours and it's been crashing constantly. It looks like my Microsoft Sidewinder wheel is crashing the game. I'm getting appdata temp folder errors.

If I leave it unplugged the game runs fine.

Did someone experience something like this before? Some help would be greatly appreciated.

dxdiag + steam and ego crash dumps attached. 

DxDiag.txt

egodumper.log

crash_dump#614494-20200406-043340-0.zip

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I moved your new thread to here as well, as it doesn't seem to be another issue, but the continuation of the old one?

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4 hours ago, y0han123 said:

Hey, 

I've been playing this game for 20 odd hours and it's been crashing constantly. It looks like my Microsoft Sidewinder wheel is crashing the game. I'm getting appdata temp folder errors.

If I leave it unplugged the game runs fine.

Did someone experience something like this before? Some help would be greatly appreciated.

dxdiag + steam and ego crash dumps attached. 

DxDiag.txt

egodumper.log

crash_dump#614494-20200406-043340-0.zip

F2 BIOS if you don't already have it has a STR (Suspend-to-RAM) compatibility fix (it's old, 2014).

Also can you set the page file management to automatic as the page file usage looks high?

I am also trying to merge other threads and collating information on 445.75, would you DDU and try 442.74 please?

 

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14 hours ago, steviejay69 said:

F2 BIOS if you don't already have it has a STR (Suspend-to-RAM) compatibility fix (it's old, 2014).

Also can you set the page file management to automatic as the page file usage looks high?

I am also trying to merge other threads and collating information on 445.75, would you DDU and try 442.74 please?

 

I don't know what exactly to do with the bios. Do I just run the exe? I'm afraid i'll mess something up

File management is set to automatic, i re-installed windows. 
I downgraded the drivers.

It seemed to be working once I downgraded the drivers. It was good for a while but I started getting them again.

I don't know. Here's the new dxdiag if maybe you can spot something 😕

DxDiag.txt

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6 hours ago, y0han123 said:

I don't know what exactly to do with the bios. Do I just run the exe? I'm afraid i'll mess something up

File management is set to automatic, i re-installed windows. 
I downgraded the drivers.

It seemed to be working once I downgraded the drivers. It was good for a while but I started getting them again.

I don't know. Here's the new dxdiag if maybe you can spot something 😕

DxDiag.txt

Thank you for asking about the BIOS, the only stupid questions are the ones that don't get asked. 🙂 It's a DOS-mode .exe is SPIFLASH.EXE so it won't work in Windows (you would need to create a DOS boot-disk).

Once you've extracted the .zip you only need the 78LTUB36.F2 file which you copy to the root of a FAT32 USB stick.

Use the DEL key on startup to enter the BIOS - from there use the Q-Flash utility to update the BIOS (I have checked the manual however, and can see no reference to Q-Flash but) it is usually invoked with the F8 key from the first BIOS screen (not on boot). From there you should be able to save a copy of the old BIOS (I normally save as OLDBIOS.BIN) then you can browse to the update file mentioned above and update to F2.

As for the game, use DX12. Turn V-SYNC ON and set to 60Hz. Both your displays are 60Hz, running with V-SYNC OFF has no benefit.

 

 

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11 hours ago, steviejay69 said:

Thank you for asking about the BIOS, the only stupid questions are the ones that don't get asked. 🙂 It's a DOS-mode .exe is SPIFLASH.EXE so it won't work in Windows (you would need to create a DOS boot-disk).

Once you've extracted the .zip you only need the 78LTUB36.F2 file which you copy to the root of a FAT32 USB stick.

Use the DEL key on startup to enter the BIOS - from there use the Q-Flash utility to update the BIOS (I have checked the manual however, and can see no reference to Q-Flash but) it is usually invoked with the F8 key from the first BIOS screen (not on boot). From there you should be able to save a copy of the old BIOS (I normally save as OLDBIOS.BIN) then you can browse to the update file mentioned above and update to F2.

As for the game, use DX12. Turn V-SYNC ON and set to 60Hz. Both your displays are 60Hz, running with V-SYNC OFF has no benefit.

 

I'm not going to mess around in the bios for this game to work. Well maybe not yet. 

The other display is just my Tv conected. I'm not using it like a dual display and I heard v-sync lowers the fps. I'll try it with vsync on and tweak some settings to lower and see what happens. 

With the old nvidia drivers I can sometimes even finish a race but that feeling that you know the crash is coming is terrible. Thanks for all the help but i'm starting to think its unsolvable. Is codemasters still updating this game? Maybe there is hope.

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2 minutes ago, y0han123 said:

I'm not going to mess around in the bios for this game to work. Well maybe not yet. 

The other display is just my Tv conected. I'm not using it like a dual display and I heard v-sync lowers the fps. I'll try it with vsync on and tweak some settings to lower and see what happens. 

With the old nvidia drivers I can sometimes even finish a race but that feeling that you know the crash is coming is terrible. Thanks for all the help but i'm starting to think its unsolvable. Is codemasters still updating this game? Maybe there is hope.

Updating the BIOS will give improvements all-round, not just in this game. It's almost a "no-lose" game.

Try disconnecting the other display if you do not use it. Modern cards can 'sense' the connection, even if the display is turned off or not selected as primary. You can always reconnect it for infrequent use.

Running with V-SYNC off just makes the card produce as many frames as it can. But, with timing an issue it is sometimes better to match the effort to the frequency the display can be updated. The benefit is the card is not making frames it can't display. There may only be an older frame in the buffer and work on another may be aborted and the work on another then be executed too late. The disadvantage is either the card sends too many frames and the display cannot sync (blanking), the visuals stutter (frames ready too early / too late) and the advantage is the card can run within a defined power state rather than being run at maximum. This can prevent borderline issues with power draw or temperature / cooling. Also efficiency is improved as the card will probably run with less average power draw, good for economy and good for longevity. Heat ages and eventually kills.

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On 4/7/2020 at 9:20 PM, steviejay69 said:

Updating the BIOS will give improvements all-round, not just in this game. It's almost a "no-lose" game.

Try disconnecting the other display if you do not use it. Modern cards can 'sense' the connection, even if the display is turned off or not selected as primary. You can always reconnect it for infrequent use.

Running with V-SYNC off just makes the card produce as many frames as it can. But, with timing an issue it is sometimes better to match the effort to the frequency the display can be updated. The benefit is the card is not making frames it can't display. There may only be an older frame in the buffer and work on another may be aborted and the work on another then be executed too late. The disadvantage is either the card sends too many frames and the display cannot sync (blanking), the visuals stutter (frames ready too early / too late) and the advantage is the card can run within a defined power state rather than being run at maximum. This can prevent borderline issues with power draw or temperature / cooling. Also efficiency is improved as the card will probably run with less average power draw, good for economy and good for longevity. Heat ages and eventually kills.

Ok so i enabled vsync. I unpluged the Tv and it was still crashing. I tried dx 11 also crash. Then i noticed something weird. When online, even though I had my audio set on my speakers when other people spoke I heard them in my headphones. So i unplugged my usb g430 logitech headphones and now i played for like 5 hours without a crash. Could it be that my headphones were causing the problem? I had some usb problems with them before. They were appearing and disappearing like they can't connect before and they also randomly stopped working in csgo sometimes. 

Anyhow after 20+ in game hours with crashes and frustration I think I can finally play.

Thanks for all the help. You are doing gods work here, helping nubs like me.

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12 hours ago, y0han123 said:

Ok so i enabled vsync. I unpluged the Tv and it was still crashing. I tried dx 11 also crash. Then i noticed something weird. When online, even though I had my audio set on my speakers when other people spoke I heard them in my headphones. So i unplugged my usb g430 logitech headphones and now i played for like 5 hours without a crash. Could it be that my headphones were causing the problem? I had some usb problems with them before. They were appearing and disappearing like they can't connect before and they also randomly stopped working in csgo sometimes. 

Anyhow after 20+ in game hours with crashes and frustration I think I can finally play.

Thanks for all the help. You are doing gods work here, helping nubs like me.

Yes the Logitech USB sound device cause issues for some, just as some Bluetooth headsets cause issues for others.

Nothing unfortunately is definitive; due to the lack of a combination of numbers with similar or identical hardware and a lack of complete or collated feedback.

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