CruncherSA 0 Posted April 13, 2020 Share Posted April 13, 2020 Hi Just purchased GRID off Steam and download fully completed. When I try and run the game I get this error message: Access violation at address 0x991b8bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll Any help would be appreciated. Regards Link to post Share on other sites
Social Media & Community Team CMTGK 113 Posted April 14, 2020 Social Media & Community Team Share Posted April 14, 2020 Hey @CruncherSA - Welcome to the Codemasters Forums! Sorry you're having this issue. 99% of the 'access violation errors' with GRID are due to hardware drivers not being updated correctly. Can you please ensure you have the most up-to-date drivers for your graphics card, and ensure that Windows is also up-to-date? Link to post Share on other sites
MadMann 0 Posted June 7, 2020 Share Posted June 7, 2020 I have just purchased Grid 2019 from Steam and have exactly the same error message when I try to launch the game: Access violation at address 0xbc3d8bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll I have updated Windows 10 and my RTX2080 drivers and get (nearly) the same error message: Access violation at address 0x9dc98bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll any help would be gratefully received. Link to post Share on other sites
Social Media & Community Team CMTGK 113 Posted June 8, 2020 Social Media & Community Team Share Posted June 8, 2020 12 hours ago, MadMann said: I have just purchased Grid 2019 from Steam and have exactly the same error message when I try to launch the game: Access violation at address 0xbc3d8bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll I have updated Windows 10 and my RTX2080 drivers and get (nearly) the same error message: Access violation at address 0x9dc98bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll any help would be gratefully received. Hey @MadMann - Welcome to the Codemasters Forums. Take a look here, you might find an answer: Link to post Share on other sites
MadMann 0 Posted June 8, 2020 Share Posted June 8, 2020 Many thanks for getting back to me. I have been through all the steps (and am even trying a fresh installation). I will post results on main thread 🙂 Link to post Share on other sites
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