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Access violation error message when loading GRID

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Hi 

 

Just purchased GRID off Steam and download fully completed.

When I try and run the game I get this error message: 

Access violation at address 0x991b8bb7 in module 'D3D12.dll' + 0x8bb7.
D3D12.dll

Any help would be appreciated.

Regards

 

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Hey @CruncherSA - Welcome to the Codemasters Forums!

Sorry you're having this issue. 99% of the 'access violation errors' with GRID are due to hardware drivers not being updated correctly. Can you please ensure you have the most up-to-date drivers for your graphics card, and ensure that Windows is also up-to-date?

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I have just purchased Grid 2019 from Steam and have exactly the same error message when I try to launch the game:

Access violation at address 0xbc3d8bb7 in module 'D3D12.dll' + 0x8bb7.
D3D12.dll

 

I have updated Windows 10 and my RTX2080 drivers and get (nearly) the same error message:

Access violation at address 0x9dc98bb7 in module 'D3D12.dll' + 0x8bb7.
D3D12.dll

any help would be gratefully received.

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12 hours ago, MadMann said:

I have just purchased Grid 2019 from Steam and have exactly the same error message when I try to launch the game:

Access violation at address 0xbc3d8bb7 in module 'D3D12.dll' + 0x8bb7.
D3D12.dll

 

I have updated Windows 10 and my RTX2080 drivers and get (nearly) the same error message:

Access violation at address 0x9dc98bb7 in module 'D3D12.dll' + 0x8bb7.
D3D12.dll

any help would be gratefully received.

Hey @MadMann - Welcome to the Codemasters Forums. 

Take a look here, you might find an answer: 

 

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Many thanks for getting back to me.  I have been through all the steps (and am even trying a fresh installation). I will post results on main thread 🙂

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