CruncherSA 0 Posted April 13 Hi Just purchased GRID off Steam and download fully completed. When I try and run the game I get this error message: Access violation at address 0x991b8bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll Any help would be appreciated. Regards Share this post Link to post Share on other sites
CMTGK 112 Posted April 14 Hey @CruncherSA - Welcome to the Codemasters Forums! Sorry you're having this issue. 99% of the 'access violation errors' with GRID are due to hardware drivers not being updated correctly. Can you please ensure you have the most up-to-date drivers for your graphics card, and ensure that Windows is also up-to-date? Share this post Link to post Share on other sites
MadMann 0 Posted June 7 I have just purchased Grid 2019 from Steam and have exactly the same error message when I try to launch the game: Access violation at address 0xbc3d8bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll I have updated Windows 10 and my RTX2080 drivers and get (nearly) the same error message: Access violation at address 0x9dc98bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll any help would be gratefully received. Share this post Link to post Share on other sites
CMTGK 112 Posted June 8 12 hours ago, MadMann said: I have just purchased Grid 2019 from Steam and have exactly the same error message when I try to launch the game: Access violation at address 0xbc3d8bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll I have updated Windows 10 and my RTX2080 drivers and get (nearly) the same error message: Access violation at address 0x9dc98bb7 in module 'D3D12.dll' + 0x8bb7. D3D12.dll any help would be gratefully received. Hey @MadMann - Welcome to the Codemasters Forums. Take a look here, you might find an answer: Share this post Link to post Share on other sites
MadMann 0 Posted June 8 Many thanks for getting back to me. I have been through all the steps (and am even trying a fresh installation). I will post results on main thread 🙂 Share this post Link to post Share on other sites