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F1 19 PC Crashes during start


Muerte1992

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hi guys,

 

out of nowhere, my game is crashing nearly instantly. This is the code I am getting from EGO dumper.

I already tried to validate my game files but it did not help. Also tried DirectX 11 where the game was going for a minute before it crashed.

Thats the code I am getting from EGO Dumper. Can you help me? 

 

[18-04-2020 19:11:44] - ##################################################
[18-04-2020 19:11:44] - EGO dumper
[18-04-2020 19:11:44] - processId=17192, threadId=16760, exceptionPointers=000000001161E710, buildId=614494
[18-04-2020 19:11:44] - ##################################################
[18-04-2020 19:11:44] - Suspending threads of process 17192
[18-04-2020 19:11:44] - tempPath=C:\Users\muerte\AppData\Local\Temp\
[18-04-2020 19:11:44] - dumpFilename = C:\Users\muerte\AppData\Local\Temp\614494-20200418-191144.dmp
[18-04-2020 19:11:44] - offsetsFilename = C:\Users\muerte\AppData\Local\Temp\614494-20200418-191144.off
[18-04-2020 19:11:44] - infoFilename = C:\Users\muerte\AppData\Local\Temp\info.txt
[18-04-2020 19:11:44] - dredFilename = C:\Users\muerte\AppData\Local\Temp\dred.txt
[18-04-2020 19:11:44] - hardwareSettingsInfoFilename = C:\Users\muerte\AppData\Local\Temp\hardware_settings_info.xml
[18-04-2020 19:11:44] - hardwareSettingsConfigFilename = C:\Users\muerte\AppData\Local\Temp\hardware_settings_config.xml
[18-04-2020 19:11:44] - zipFilename = C:\Users\muerte\AppData\Local\Temp\614494-20200418-191144-0.zip
[18-04-2020 19:11:44] - Writing callstacks for threads of process: 17192
[18-04-2020 19:11:44] - Thread: 16432
[18-04-2020 19:11:44] - Thread: 17044
[18-04-2020 19:11:44] - Thread: 12228
[18-04-2020 19:11:44] - Thread: 11692
[18-04-2020 19:11:44] - Thread: 708
[18-04-2020 19:11:44] - Thread: 17252
[18-04-2020 19:11:44] - Thread: 3196
[18-04-2020 19:11:44] - Thread: 10220
[18-04-2020 19:11:44] - Thread: 9872
[18-04-2020 19:11:44] - Thread: 9456
[18-04-2020 19:11:44] - Thread: 23544
[18-04-2020 19:11:44] - Thread: 18708
[18-04-2020 19:11:44] - Thread: 10228
[18-04-2020 19:11:44] - Thread: 22368
[18-04-2020 19:11:44] - Thread: 7416
[18-04-2020 19:11:44] - Thread: 20784
[18-04-2020 19:11:44] - Thread: 11116
[18-04-2020 19:11:44] - Thread: 16760
[18-04-2020 19:11:44] - Thread: 20140
[18-04-2020 19:11:44] - Thread: 20928
[18-04-2020 19:11:44] - Thread: 7216
[18-04-2020 19:11:44] - Thread: 17788
[18-04-2020 19:11:44] - Thread: 22008
[18-04-2020 19:11:44] - Thread: 19920
[18-04-2020 19:11:44] - Thread: 19824
[18-04-2020 19:11:44] - Thread: 8720
[18-04-2020 19:11:44] - Thread: 17796
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[18-04-2020 19:11:44] - Thread: 3668
[18-04-2020 19:11:44] - Thread: 17800
[18-04-2020 19:11:44] - Thread: 21360
[18-04-2020 19:11:44] - Thread: 10740
[18-04-2020 19:11:44] - Thread: 22768
[18-04-2020 19:11:44] - Thread: 20276
[18-04-2020 19:11:44] - Thread: 7848
[18-04-2020 19:11:44] - Thread: 12036
[18-04-2020 19:11:44] - Thread: 14304
[18-04-2020 19:11:44] - Thread: 20272
[18-04-2020 19:11:44] - Thread: 5840
[18-04-2020 19:11:44] - Thread: 2236
[18-04-2020 19:11:44] - Thread: 17580
[18-04-2020 19:11:44] - Thread: 9020
[18-04-2020 19:11:44] - Thread: 21248
[18-04-2020 19:11:44] - Thread: 16376
[18-04-2020 19:11:44] - Thread: 12944
[18-04-2020 19:11:44] - Thread: 2568
[18-04-2020 19:11:44] - Thread: 20680
[18-04-2020 19:11:44] - Thread: 10348
[18-04-2020 19:11:44] - Thread: 13860
[18-04-2020 19:11:44] - Thread: 5784
[18-04-2020 19:11:44] - Thread: 22492
[18-04-2020 19:11:44] - Thread: 892
[18-04-2020 19:11:44] - Thread: 8800
[18-04-2020 19:11:44] - Thread: 15292
[18-04-2020 19:11:44] - Thread: 21440
[18-04-2020 19:11:44] - Thread: 6528
[18-04-2020 19:11:44] - Thread: 16580
[18-04-2020 19:11:44] - Thread: 11804
[18-04-2020 19:11:44] - Thread: 13812
[18-04-2020 19:11:44] - Thread: 9800
[18-04-2020 19:11:44] - Thread: 12384
[18-04-2020 19:11:44] - Thread: 12512
[18-04-2020 19:11:44] - Thread: 9348
[18-04-2020 19:11:44] - Thread: 18200
[18-04-2020 19:11:44] - Thread: 10964
[18-04-2020 19:11:44] - Thread: 22208
[18-04-2020 19:11:44] - Thread: 5060
[18-04-2020 19:11:44] - Thread: 20240
[18-04-2020 19:11:44] - Thread: 4484
[18-04-2020 19:11:44] - Thread: 3228
[18-04-2020 19:11:44] - Thread: 7016
[18-04-2020 19:11:44] - Thread: 21996
[18-04-2020 19:11:44] - Thread: 12916
[18-04-2020 19:11:44] - Thread: 16156
[18-04-2020 19:11:44] - Thread: 20224
[18-04-2020 19:11:44] - Thread: 23144
[18-04-2020 19:11:44] - Thread: 21492
[18-04-2020 19:11:44] - Thread: 4964
[18-04-2020 19:11:44] - Thread: 8556
[18-04-2020 19:11:44] - Thread: 10996
[18-04-2020 19:11:44] - Thread: 7776
[18-04-2020 19:11:44] - Thread: 6608
[18-04-2020 19:11:44] - Thread: 19560
[18-04-2020 19:11:44] - Thread: 13792
[18-04-2020 19:11:44] - Thread: 21408
[18-04-2020 19:11:44] - Thread: 21976
[18-04-2020 19:11:44] - Offsets file can be found at: C:\Users\muerte\AppData\Local\Temp\614494-20200418-191144.off.
[18-04-2020 19:11:44] - Writing DMP file.
[18-04-2020 19:11:45] - MiniDump can be found at: C:\Users\muerte\AppData\Local\Temp\614494-20200418-191144.dmp.
[18-04-2020 19:11:45] - Preparing ZIP file.
[18-04-2020 19:11:45] - Resuming threads of process 17192.
 

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5 hours ago, steviejay69 said:

Please submit a proper bug report and dxdiag thanks.

  • A short description of the problem:
    • Game crashes during the starting of the game. Never at the same time.
  • Platform you’re on (PS4, Xbox One, PC, Steam):
    • Steam PC
  • Game Version (Shown on the Start screen in the bottom left hand corner):
    • 1.22
  • Game Mode, including if it was Single Player or Multiplayer (Time Trial, Career, Grand Prix, Custom Game etc):
  • If in Multiplayer, how many players and how many AI?:
  • What happened in the lead up to the problem?:
  • If you get an error message, the exact wording of the error message you're receiving:
    • Just Ego Dumper message mentioned above
  • Any accessories you are using (wheel, pad, etc):
    • Logitech G29
  • If you have any videos or screenshots, please share them. If the video is long, please include a timestamp for when the issue appears:

DxDiag.txt

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3 minutes ago, Muerte1992 said:
  • A short description of the problem:
    • Game crashes
  • Platform you’re on (PS4, Xbox One, PC, Steam):
  • Game Version (Shown on the Start screen in the bottom left hand corner):
  • Game Mode, including if it was Single Player or Multiplayer (Time Trial, Career, Grand Prix, Custom Game etc):
  • If in Multiplayer, how many players and how many AI?:
  • What happened in the lead up to the problem?:
  • If you get an error message, the exact wording of the error message you're receiving:
  • Any accessories you are using (wheel, pad, etc):
  • If you have any videos or screenshots, please share them. If the video is long, please include a timestamp for when the issue appears:

DxDiag.txt

Uninstall Aura.

Uninstall LGS and use G-Hub.

If you could also post your motherboard make and model, it's not in the dxdiag, thanks.

Also the report is not final 🙂

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40 minutes ago, Muerte1992 said:

Asus Maximus Hero X 

You haven't ever updated the BIOS.

I'm going to suggest you do this in jumps, just in case. Any warnings go back one build and try the one previous (or use the USB Flashback feature). You need to unzip the download and copy to a FAT32 USB and use EZFlash (in BIOS) section 3.11 in the manual describes the process.

1602

1901

2203

If you hit an issue, don't panic as USB Flashback should recover the system. Section 2.2 of the manual describes the USB flashback port and the different procedure. If you have to go this route, use the last version (2203) renamed as M10H.CAP

 

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