Administrator BarryBL Posted May 11, 2020 Administrator Share Posted May 11, 2020 Can you get the crash dump @trussell20. The EGO dump report doesn't really tell us a lot in regards of the troubleshooting of the issue. Link to comment Share on other sites More sharing options...
trussell20 Posted May 11, 2020 Author Share Posted May 11, 2020 8 minutes ago, BarryBL said: Can you get the crash dump @trussell20. The EGO dump report doesn't really tell us a lot in regards of the troubleshooting of the issue. How do I get this? Link to comment Share on other sites More sharing options...
trussell20 Posted May 11, 2020 Author Share Posted May 11, 2020 Found them: @BarryBL crash_dump#614494-20200511-154355-0.zip crash_dump#614494-20200511-132728-0.zip crash_dump#614494-20200511-114619-0.zip Link to comment Share on other sites More sharing options...
Administrator BarryBL Posted May 11, 2020 Administrator Share Posted May 11, 2020 7 minutes ago, trussell20 said: How do I get this? Try the below: https://helpx.adobe.com/xd/kb/how-to-generate-crash-dump-on-windows-machine.html Link to comment Share on other sites More sharing options...
trussell20 Posted May 11, 2020 Author Share Posted May 11, 2020 1 hour ago, trussell20 said: Found them: @BarryBL crash_dump#614494-20200511-154355-0.zip crash_dump#614494-20200511-132728-0.zip crash_dump#614494-20200511-114619-0.zip @BarryBL Is this what you need from me and do you need anything else? Link to comment Share on other sites More sharing options...
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