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XBOX ONE F1 2019 Title Screen Crash


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Game Version (Shown on the Start screen in the bottom left hand corner):  Game Version 1.22

Game Mode, including if it was Single Player or Multiplayer (Time Trial, Career, Grand Prix, Custom Game etc): No game mode, crash happens after pressing start button to go past title screen

What happened in the lead up to the problem?: Nothing abnormal before problem, problem started Saturday, 31 May 2020, still an issue as of current time.  

If you get an error message, the exact wording of the error message you're receiving: No Error Message

Any accessories you are using (wheel, pad, etc): No accessories other than standard Xbox One controller


I have exhausted all options through Xbox support and do not know where else to turn. It was recommended to seek support from the developers as this is the only game that is having this trouble.  any and all help is appreciated. 

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