with developers Game hangs when Online Services unavailable

[steviejay69 1,100]

1.       A detailed description of the issue. Please include any error codes and add your platform here. 

PC (Steam) The game shows 'Loading' - STILL the only exit is to kill the exe, we must do better than this!

2.       What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 

1.03

3.       Game-mode? 

TT

4.       What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. 

Play TT when the Online services is down.

5.       What troubleshooting have you attempted? Please always try to attempt to fix the issue. Do you have the latest drivers? Have you check your connectivity settings?

Everything works as expected when services not down.

6.       Please provide a video recording of your game crashing so we can see where the issue occurs?

Between TT tracks (e.g. Netherlands>Spain)

7.       [ For PC ] – Please add a DXDiag to your post.  

Not the issue, again. 

[BarryBL 4,314]

Thanks @steviejay69, with devs.

EDIT: Are there any other errors being seen here? Can I get confirmation on your reproduction steps? Could you try to do this again from a fresh boot, but getting hold of the report code before entering TT mode? This is visible at the bottom of the screen when entering the options menu and choosing “Settings”.

[steviejay69 1,100]

On 7/7/2020 at 5:23 PM, BarryBL said:

Thanks @steviejay69, with devs.

EDIT: Are there any other errors being seen here? Can I get confirmation on your reproduction steps? Could you try to do this again from a fresh boot, but getting hold of the report code before entering TT mode? This is visible at the bottom of the screen when entering the options menu and choosing “Settings”.

Sorry Barry, haven't played since services were up. We could do with a debug option to show the report code or if they're so mission critical they could do to be displayed on-screen (maybe with an adjustable opacity or on/off toggle). People are trying to replicate, although they may not get the code first time they will on subsequent attempts by enabling this.