Rippone 1 Posted July 7 F1 2019 used to crash after end January 2020 update, only with DX12 enabled. With DX11 never had any problem. These are the crash infos: Quote [07-07-2020 20:35:50] - ################################################## [07-07-2020 20:35:50] - EGO dumper [07-07-2020 20:35:50] - processId=14484, threadId=6976, exceptionPointers=000000000014BF10, buildId=666824 [07-07-2020 20:35:50] - ################################################## [07-07-2020 20:35:50] - Suspending threads of process 14484 [07-07-2020 20:35:50] - tempPath=C:\Users\jacop\AppData\Local\Temp\ [07-07-2020 20:35:50] - dumpFilename = C:\Users\jacop\AppData\Local\Temp\666824-20200707-203550.dmp [07-07-2020 20:35:50] - offsetsFilename = C:\Users\jacop\AppData\Local\Temp\666824-20200707-203550.off [07-07-2020 20:35:50] - infoFilename = C:\Users\jacop\AppData\Local\Temp\info.txt [07-07-2020 20:35:50] - dredFilename = C:\Users\jacop\AppData\Local\Temp\dred.txt [07-07-2020 20:35:50] - hardwareSettingsInfoFilename = C:\Users\jacop\AppData\Local\Temp\hardware_settings_info.xml [07-07-2020 20:35:50] - hardwareSettingsConfigFilename = C:\Users\jacop\AppData\Local\Temp\hardware_settings_config.xml [07-07-2020 20:35:50] - zipFilename = C:\Users\jacop\AppData\Local\Temp\666824-20200707-203550-0.zip [07-07-2020 20:35:50] - 0x140000000: F1_2020_dx12.exe [07-07-2020 20:35:50] - 0x7FFA19D40000: ntdll.dll [07-07-2020 20:35:50] - 0x7FFA18400000: KERNEL32.DLL [07-07-2020 20:35:50] - 0x7FFA17140000: KERNELBASE.dll [07-07-2020 20:35:50] - 0x7FFA18920000: advapi32.dll [07-07-2020 20:35:50] - 0x7FFA18360000: msvcrt.dll [07-07-2020 20:35:50] - 0x7FFA187B0000: sechost.dll [07-07-2020 20:35:50] - 0x7FFA197F0000: RPCRT4.dll [07-07-2020 20:35:50] - 0x7FFA17B70000: crypt32.dll [07-07-2020 20:35:50] - 0x7FFA16CD0000: ucrtbase.dll [07-07-2020 20:35:50] - 0x7FFA16C60000: MSASN1.dll [07-07-2020 20:35:50] - 0x7FFA18610000: gdi32.dll [07-07-2020 20:35:50] - 0x7FFA17090000: win32u.dll [07-07-2020 20:35:50] - 0x7FFA16E70000: gdi32full.dll [07-07-2020 20:35:50] - 0x7FFA16DD0000: msvcp_win.dll [07-07-2020 20:35:50] - 0x7FF9F50C0000: d3d12.dll [07-07-2020 20:35:50] - 0x7FFA189F0000: USER32.dll [07-07-2020 20:35:50] - 0x7FFA199C0000: combase.dll [07-07-2020 20:35:50] - 0x7FFA189D0000: imagehlp.dll [07-07-2020 20:35:50] - 0x7FFA17CC0000: bcryptPrimitives.dll [07-07-2020 20:35:50] - 0x7FFA18640000: ole32.dll [07-07-2020 20:35:50] - 0x7FFA18B90000: oleaut32.dll [07-07-2020 20:35:50] - 0x7FFA19380000: setupapi.dll [07-07-2020 20:35:50] - 0x7FFA17040000: cfgmgr32.dll [07-07-2020 20:35:50] - 0x7FFA17010000: bcrypt.dll [07-07-2020 20:35:50] - 0x7FFA18C90000: shell32.dll [07-07-2020 20:35:50] - 0x7FFA17E90000: shcore.dll [07-07-2020 20:35:50] - 0x7FFA173F0000: windows.storage.dll [07-07-2020 20:35:50] - 0x7FFA16C30000: profapi.dll [07-07-2020 20:35:50] - 0x7FFA16C80000: powrprof.dll [07-07-2020 20:35:50] - 0x7FFA16C00000: UMPDC.dll [07-07-2020 20:35:50] - 0x7FFA18080000: shlwapi.dll [07-07-2020 20:35:50] - 0x7FFA16C10000: kernel.appcore.dll [07-07-2020 20:35:50] - 0x7FFA17120000: cryptsp.dll [07-07-2020 20:35:50] - 0x7FFA170C0000: wintrust.dll [07-07-2020 20:35:50] - 0x7FFA188B0000: ws2_32.dll [07-07-2020 20:35:50] - 0x7FFA06250000: dinput8.dll [07-07-2020 20:35:50] - 0x7FFA0CB00000: amd_ags_x64.dll [07-07-2020 20:35:50] - 0x7FFA15900000: dxgi.dll [07-07-2020 20:35:50] - 0x7FFA046E0000: bink2w64.dll [07-07-2020 20:35:50] - 0x7FF9EF140000: gfsdk_ssao_d3d12.win64.dll [07-07-2020 20:35:50] - 0x7FFA15810000: hid.dll [07-07-2020 20:35:50] - 0x7FFA16180000: iphlpapi.dll [07-07-2020 20:35:50] - 0x7FFA08550000: secur32.dll [07-07-2020 20:35:50] - 0x7FFA0BBD0000: gpuopen_depthoffieldfx_x64.dll [07-07-2020 20:35:50] - 0x7FFA00E20000: steam_api64.dll [07-07-2020 20:35:50] - 0x7FFA0F710000: winhttp.dll [07-07-2020 20:35:50] - 0x7FFA03510000: wininet.dll [07-07-2020 20:35:50] - 0x7FFA13750000: winmm.dll [07-07-2020 20:35:50] - 0x7FFA13240000: wtsapi32.dll [07-07-2020 20:35:50] - 0x7FFA0AE10000: xinput1_4.dll [07-07-2020 20:35:50] - 0x7FFA07AA0000: VCRUNTIME140.dll [07-07-2020 20:35:50] - 0x7FFA13710000: WINMMBASE.dll [07-07-2020 20:35:50] - 0x7FFA16A00000: DEVOBJ.dll [07-07-2020 20:35:50] - 0x7FFA15870000: dxcore.dll [07-07-2020 20:35:50] - 0x7FFA16640000: CRYPTBASE.DLL [07-07-2020 20:35:50] - 0x7FF9E82E0000: tobii.gameintegration.dll [07-07-2020 20:35:50] - 0x7FF9E7E80000: d3dcompiler_47.dll [07-07-2020 20:35:50] - 0x7FF9BBD30000: dxcompiler.dll [07-07-2020 20:35:50] - 0x7FFA16AF0000: SSPICLI.DLL [07-07-2020 20:35:50] - 0x7FFA079C0000: MSVCP140.dll [07-07-2020 20:35:50] - 0x7FFA18C60000: IMM32.DLL [07-07-2020 20:35:50] - 0x7FF9E7CA0000: gameoverlayrenderer64.dll [07-07-2020 20:35:50] - 0x7FFA17E80000: PSAPI.DLL [07-07-2020 20:35:50] - 0x7FFA099F0000: inputhost.dll [07-07-2020 20:35:50] - 0x7FFA14810000: CoreMessaging.dll [07-07-2020 20:35:50] - 0x7FFA12350000: CoreUIComponents.dll [07-07-2020 20:35:50] - 0x7FFA12CF0000: wintypes.dll [07-07-2020 20:35:50] - 0x7FFA12FF0000: PROPSYS.dll [07-07-2020 20:35:50] - 0x7FFA15C60000: ntmarta.dll [07-07-2020 20:35:50] - 0x7FF9B01C0000: steamclient64.dll [07-07-2020 20:35:50] - 0x7FF9F6D10000: vstdlib_s64.dll [07-07-2020 20:35:50] - 0x7FF9E7B20000: tier0_s64.dll [07-07-2020 20:35:50] - 0x7FFA10350000: VERSION.dll [07-07-2020 20:35:50] - 0x7FFA16470000: MSWSOCK.dll [07-07-2020 20:35:50] - 0x7FFA14ED0000: uxtheme.dll [07-07-2020 20:35:50] - 0x7FFA15FE0000: rsaenh.dll [07-07-2020 20:35:50] - 0x7FFA0D700000: D3DSCache.dll [07-07-2020 20:35:50] - 0x7FFA15040000: twinapi.appcore.dll [07-07-2020 20:35:50] - 0x7FFA16B20000: USERENV.dll [07-07-2020 20:35:50] - 0x7FFA154B0000: RMCLIENT.dll [07-07-2020 20:35:50] - 0x7FF9D3300000: atiadlxx.dll [07-07-2020 20:35:50] - 0x7FFA187A0000: NSI.dll [07-07-2020 20:35:50] - 0x7FFA11110000: dhcpcsvc6.DLL [07-07-2020 20:35:50] - 0x7FFA110F0000: dhcpcsvc.DLL [07-07-2020 20:35:50] - 0x7FFA161C0000: DNSAPI.dll [07-07-2020 20:35:50] - 0x7FFA17F40000: MSCTF.dll [07-07-2020 20:35:50] - 0x7FFA15CD0000: WINSTA.dll [07-07-2020 20:35:50] - 0x7FF9AE3F0000: amdxc64.dll [07-07-2020 20:35:50] - 0x7FFA0DBA0000: amdihk64.dll [07-07-2020 20:35:50] - 0x7FFA14630000: dcomp.dll [07-07-2020 20:35:50] - 0x7FFA153A0000: dwmapi.dll [07-07-2020 20:35:50] - 0x7FFA0A4D0000: TextInputFramework.dll [07-07-2020 20:35:50] - 0x7FFA0CEF0000: iertutil.dll [07-07-2020 20:35:50] - 0x7FFA19910000: clbcatq.dll [07-07-2020 20:35:50] - 0x7FFA10140000: MMDevApi.dll [07-07-2020 20:35:50] - 0x7FFA101C0000: AUDIOSES.DLL [07-07-2020 20:35:50] - 0x7FFA152B0000: resourcepolicyclient.dll [07-07-2020 20:35:50] - 0x7FFA0AE90000: CM.Windows.Gaming.Input.dll [07-07-2020 20:35:50] - 0x7FFA11600000: Windows.Gaming.Input.dll [07-07-2020 20:35:50] - 0x7FF9E68C0000: mssps.dll [07-07-2020 20:35:50] - 0x7FFA06230000: MSACM32.dll [07-07-2020 20:35:50] - 0x7FF9BD700000: wmvcore.dll [07-07-2020 20:35:50] - 0x7FF9E31D0000: mfperfhelper.dll [07-07-2020 20:35:50] - 0x7FFA00DC0000: WMASF.DLL [07-07-2020 20:35:50] - 0x7FF9BBBD0000: spsreng.dll [07-07-2020 20:35:50] - 0x7FF9F5500000: srloc.dll [07-07-2020 20:35:50] - 0x7FFA0D730000: urlmon.dll [07-07-2020 20:35:50] - 0x7FF9F8CB0000: legacy_forcefeedback_x64.dll [07-07-2020 20:35:50] - 0x7FFA07A90000: VCRUNTIME140_1.dll [07-07-2020 20:35:50] - 0x7FFA09B10000: Windows.UI.dll [07-07-2020 20:35:50] - 0x7FFA13F70000: d3d11.dll [07-07-2020 20:35:50] - 0x7FF9F4720000: d3d11on12.dll [07-07-2020 20:35:50] - 0x7FF9BBA90000: dxilconv.dll [07-07-2020 20:35:50] - 0x7FFA16020000: DPAPI.DLL [07-07-2020 20:35:50] - 0x7FFA075C0000: webio.dll [07-07-2020 20:35:50] - 0x7FFA11130000: WINNSI.DLL [07-07-2020 20:35:50] - 0x7FFA10360000: rasadhlp.dll [07-07-2020 20:35:50] - 0x7FFA104E0000: fwpuclnt.dll [07-07-2020 20:35:50] - 0x7FFA15F10000: schannel.DLL [07-07-2020 20:35:50] - 0x7FF9F5E10000: mskeyprotect.dll [07-07-2020 20:35:50] - 0x7FFA16740000: ncrypt.dll [07-07-2020 20:35:50] - 0x7FFA16700000: NTASN1.dll [07-07-2020 20:35:50] - 0x7FF9F6130000: ncryptsslp.dll [07-07-2020 20:35:50] - 0x7FFA15820000: gpapi.dll [07-07-2020 20:35:50] - 0x7FF9F5BC0000: cryptnet.dll [07-07-2020 20:35:50] - 0x7FF9F6170000: CDAKEYMonitor64.dll [07-07-2020 20:35:50] - 0x7FFA153D0000: wer.dll [07-07-2020 20:35:50] - 0x7FF9FDB40000: aepic.dll [07-07-2020 20:35:50] - 0x36A0000: sfc.dll [07-07-2020 20:35:50] - 0x7FF9F53F0000: sfc_os.DLL [07-07-2020 20:35:50] - 0x7FFA0B9C0000: Comctl32.dll [07-07-2020 20:35:50] - 0x7FFA08930000: NETAPI32.dll [07-07-2020 20:35:50] - 0x7FFA13540000: DSREG.DLL [07-07-2020 20:35:50] - 0x7FFA134B0000: msvcp110_win.dll [07-07-2020 20:35:50] - 0x7FFA116D0000: XmlLite.dll [07-07-2020 20:35:50] - 0x7FFA05B30000: FlightSettings.dll [07-07-2020 20:35:50] - 0x7FFA06190000: bcd.dll [07-07-2020 20:35:50] - 0x7FFA11EB0000: policymanager.dll [07-07-2020 20:35:50] - 0x7FFA12EA0000: netprofm.dll [07-07-2020 20:35:50] - 0x7FFA10370000: npmproxy.dll [07-07-2020 20:35:50] - 0x7FF9F5970000: Windows.Security.Authentication.OnlineId.dll [07-07-2020 20:35:50] - 0x7FFA10600000: OneCoreUAPCommonProxyStub.dll [07-07-2020 20:35:50] - 0x7FFA14D90000: apphelp.dll [07-07-2020 20:35:50] - Writing callstacks for threads of process: 14484 [07-07-2020 20:35:50] - Thread: 6976 [07-07-2020 20:35:50] - Thread: 14048 [07-07-2020 20:35:50] - Thread: 12628 [07-07-2020 20:35:50] - Thread: 14324 [07-07-2020 20:35:50] - Thread: 14732 [07-07-2020 20:35:50] - Thread: 1348 [07-07-2020 20:35:50] - Thread: 13968 [07-07-2020 20:35:50] - Thread: 780 [07-07-2020 20:35:50] - Thread: 7076 [07-07-2020 20:35:50] - Thread: 12928 [07-07-2020 20:35:50] - Thread: 2084 [07-07-2020 20:35:50] - Thread: 3608 [07-07-2020 20:35:50] - Thread: 4492 [07-07-2020 20:35:50] - Thread: 6840 [07-07-2020 20:35:50] - Thread: 1028 [07-07-2020 20:35:50] - Thread: 5032 [07-07-2020 20:35:50] - Thread: 11868 [07-07-2020 20:35:50] - Thread: 7404 [07-07-2020 20:35:50] - Thread: 12556 [07-07-2020 20:35:50] - Thread: 428 [07-07-2020 20:35:50] - Thread: 3816 [07-07-2020 20:35:50] - Thread: 9048 [07-07-2020 20:35:50] - Thread: 5420 [07-07-2020 20:35:50] - Thread: 10188 [07-07-2020 20:35:50] - Thread: 13620 [07-07-2020 20:35:50] - Thread: 14252 [07-07-2020 20:35:50] - Thread: 6368 [07-07-2020 20:35:50] - Thread: 10592 [07-07-2020 20:35:50] - Thread: 13644 [07-07-2020 20:35:50] - Thread: 1808 [07-07-2020 20:35:50] - Thread: 1548 [07-07-2020 20:35:50] - Thread: 11140 [07-07-2020 20:35:50] - Thread: 3180 [07-07-2020 20:35:50] - Thread: 11908 [07-07-2020 20:35:50] - Thread: 10236 [07-07-2020 20:35:50] - Thread: 7484 [07-07-2020 20:35:50] - Thread: 824 [07-07-2020 20:35:50] - Thread: 3384 [07-07-2020 20:35:50] - Thread: 10048 [07-07-2020 20:35:50] - Thread: 9760 [07-07-2020 20:35:50] - Thread: 2152 [07-07-2020 20:35:50] - Thread: 14520 [07-07-2020 20:35:50] - Thread: 4912 [07-07-2020 20:35:50] - Thread: 9092 [07-07-2020 20:35:50] - Thread: 11824 [07-07-2020 20:35:50] - Thread: 5108 [07-07-2020 20:35:50] - Thread: 10404 [07-07-2020 20:35:50] - Thread: 6796 [07-07-2020 20:35:50] - Thread: 6988 [07-07-2020 20:35:50] - Thread: 12660 [07-07-2020 20:35:50] - Thread: 1084 [07-07-2020 20:35:50] - Thread: 10708 [07-07-2020 20:35:50] - Thread: 2000 [07-07-2020 20:35:50] - Thread: 10552 [07-07-2020 20:35:50] - Thread: 11644 [07-07-2020 20:35:50] - Thread: 8080 [07-07-2020 20:35:50] - Thread: 10304 [07-07-2020 20:35:50] - Thread: 5036 [07-07-2020 20:35:50] - Thread: 15032 [07-07-2020 20:35:50] - Thread: 12784 [07-07-2020 20:35:50] - Thread: 14492 [07-07-2020 20:35:50] - Thread: 14664 [07-07-2020 20:35:50] - Thread: 9404 [07-07-2020 20:35:50] - Thread: 4292 [07-07-2020 20:35:50] - Thread: 504 [07-07-2020 20:35:50] - Thread: 3152 [07-07-2020 20:35:50] - Thread: 6944 [07-07-2020 20:35:50] - Thread: 9848 [07-07-2020 20:35:50] - Thread: 2132 [07-07-2020 20:35:50] - Thread: 14300 [07-07-2020 20:35:50] - Thread: 12740 [07-07-2020 20:35:50] - Thread: 436 [07-07-2020 20:35:50] - Thread: 1088 [07-07-2020 20:35:50] - Thread: 1576 [07-07-2020 20:35:50] - Thread: 14436 [07-07-2020 20:35:50] - Thread: 2412 [07-07-2020 20:35:50] - Thread: 6316 [07-07-2020 20:35:50] - Thread: 2272 [07-07-2020 20:35:50] - Thread: 1100 [07-07-2020 20:35:50] - Thread: 7900 [07-07-2020 20:35:50] - Thread: 10100 [07-07-2020 20:35:50] - Thread: 4144 [07-07-2020 20:35:50] - Thread: 10272 [07-07-2020 20:35:50] - Thread: 15084 [07-07-2020 20:35:50] - Thread: 13748 [07-07-2020 20:35:50] - Thread: 2944 [07-07-2020 20:35:50] - Thread: 3792 [07-07-2020 20:35:50] - Thread: 1436 [07-07-2020 20:35:50] - Thread: 3252 [07-07-2020 20:35:50] - Thread: 10344 [07-07-2020 20:35:50] - Thread: 6420 [07-07-2020 20:35:50] - Thread: 15132 [07-07-2020 20:35:50] - Thread: 12604 [07-07-2020 20:35:50] - Thread: 9840 [07-07-2020 20:35:50] - Thread: 12452 [07-07-2020 20:35:50] - Thread: 14444 [07-07-2020 20:35:50] - Thread: 1000 [07-07-2020 20:35:50] - Thread: 10292 [07-07-2020 20:35:50] - Thread: 14256 [07-07-2020 20:35:50] - Thread: 4680 [07-07-2020 20:35:50] - Thread: 10680 [07-07-2020 20:35:50] - Thread: 4652 [07-07-2020 20:35:50] - Thread: 11304 [07-07-2020 20:35:50] - Thread: 9132 [07-07-2020 20:35:50] - Thread: 7928 [07-07-2020 20:35:50] - Thread: 11736 [07-07-2020 20:35:50] - Offsets file can be found at: C:\Users\jacop\AppData\Local\Temp\666824-20200707-203550.off. [07-07-2020 20:35:50] - Writing DMP file. [07-07-2020 20:35:50] - MiniDump can be found at: C:\Users\jacop\AppData\Local\Temp\666824-20200707-203550.dmp. [07-07-2020 20:35:50] - Preparing ZIP file. [07-07-2020 20:35:50] - Resuming threads of process 14484. How can I solve this problem? Share this post Link to post Share on other sites
UP100 1,151 Posted July 7 Please follow the bug reporting template. Also what you quoted is not the crash dump, only a log of the creation of the crash dump. The file's location is: C:\Users\jacop\AppData\Local\Temp\666824-20200707-203550.zip 🙂 1 Share this post Link to post Share on other sites
Rippone 1 Posted July 8 15 hours ago, UP100 said: Please follow the bug reporting template. Also what you quoted is not the crash dump, only a log of the creation of the crash dump. The file's location is: C:\Users\jacop\AppData\Local\Temp\666824-20200707-203550.zip 🙂 Hey there, sorry for not being good in my first post. I'll try to follow the reporting template in this post. 1. Played 3-4 GP, was driving in Hanoi, I think lap 21/29 (50% race). The game stopped working, not resulting in a black screen but I was watching my car and the circuit, but everything was stuck and not moving, it was like watching a screenshot. 2. Last Version, error came out on 07/07/2020 at 20.36 3. My team game mode 4. Second time in F1 2020 (first time was a graphic bug). In F1 2019 I had to stop to play DX12 version because it crashed every 2 races, DX11 solved the problem. But I didn't have time to write here to report it. 5. None 6. Don't have a video, since I don't record when i Play 7. I added the zip of the crash dump. 666824-20200707-203626-0.zip 1 Share this post Link to post Share on other sites
BarryBL 4,313 Posted July 8 Can you replicate your problem? If so, how many times vs how many attempts. Share this post Link to post Share on other sites
Rippone 1 Posted July 9 15 hours ago, BarryBL said: Can you replicate your problem? If so, how many times vs how many attempts. I think I can, but if it's the same problem as F1 2019 it should be DX12 related. On the previous game it was pretty random. During the race it used to crash on a random lap or it caused graphic glitchs (purple shiny tyres - flashing sky and clouds and something like that) or it let me finish the race doing a black screen after the podium and not saving the progress. Share this post Link to post Share on other sites
steviejay69 1,100 Posted July 9 1 hour ago, Rippone said: I think I can, but if it's the same problem as F1 2019 it should be DX12 related. On the previous game it was pretty random. During the race it used to crash on a random lap or it caused graphic glitchs (purple shiny tyres - flashing sky and clouds and something like that) or it let me finish the race doing a black screen after the podium and not saving the progress. Without being pre-emptive, there are reports of DX11 working OK. Crashes mainly affecting Nvidia cards but also AMD so it points to not being a driver issue (2004 versus new 451.xx driver issues aside). I'd like the devs to refer to whatever they might have done to resolve the DX12 lighting bugs in F1 2019 because I could replicate that on a particular track in TT (Bahrain). BIB - it is disappointing to see this game suffer some issues that were present in earlier iterations. Is it really worth throwing out the baby with the bathwater with each new game? Nvidia cards affected again - it's so unpleasant to try to play this game on that hardware but if I get the chance I will test drivers to better understand the issues for our Green brethren. Share this post Link to post Share on other sites
UP100 1,151 Posted July 9 DXGI_DEVICE_HUNG, so a graphics issue, apparently going reverting back on older drivers have helped people. Now as a complete guess before reverting drivers: Try to lower your SSAO and Mirror graphics settings Share this post Link to post Share on other sites
Rippone 1 Posted July 9 6 hours ago, UP100 said: DXGI_DEVICE_HUNG, so a graphics issue, apparently going reverting back on older drivers have helped people. Now as a complete guess before reverting drivers: Try to lower your SSAO and Mirror graphics settings Will do. Today I played 2 races without using your tips, had no problem at all. But I'll try to lower SSAo and mirror graphic settings if it could help preventing crashes. Share this post Link to post Share on other sites
