Hoo 165 Posted July 17, 2020 Hi All, Just to let you know that the team are still working on this issue. They have identified the source of the issue and are looking at ways to correctly activate the Podium Pass. Unfortunately, this won't count any previous game progression XP as the Podium Pass season has failed to start so nothing has been recorded. Once a fix has been prepared and run through our QA teams then we'll update this thread to let you know when to expect this. Apologies to any players that are being affected by this issue. Thanks, Hoo. 2 6 Share this post Link to post Share on other sites
MTGav1n 1 Posted July 18, 2020 I'm aslo affected by this crash on Xbox One. If i open any of the online features - podium pass, shop, online multiplayer - the game crashes and takes me back to the Xbox One homescreen. I've got the Seventy Edition. 1 Share this post Link to post Share on other sites
Chip658 1 Posted July 18, 2020 Also been having this issue, kinda glad its not just me! fingers crossed for a quick fix 1 Share this post Link to post Share on other sites
EdSpeedf1 1 Posted July 19, 2020 On 7/13/2020 at 10:41 PM, Hoo said: Hi All, The team have identified a rare case that appears to be affecting the accounts of specific users. For anyone experiencing this problem, the game will always crash whenever entering Podium Pass or the item shop. In addition, no XP will be awarded for game activities. Unfortunately, there is no known workaround for affected users at the moment. The team are working on a resolution for this and we'll update you as soon as we have more info. Thanks, Hoo. EDIT: Merged two threads on the same subject Same here, also my super license says it was issued on 1/1/1970. I have created a new PlayStation ID on the same console, which everything works including the podium pass and store also super licence was issued on the 11/07/2020. This makes me believe it is an error with specific accounts rather than the console or game. Could the affected accounts be reset in any way? Share this post Link to post Share on other sites
Paps55 0 Posted July 20, 2020 Me too, I have probleme with Podium pass and Pitcoin. CODEMASTER please help us and fix it thx you 😔 Share this post Link to post Share on other sites
InfiniteDzn 0 Posted July 20, 2020 Same here, I’m now on the 1.05 on PC. However, the game doesn’t crash anymore. It just says "Online Services Error". I was looking forward to this podium pass, hopefully we can get it before season one ends!.. Share this post Link to post Share on other sites
hotsalami 1 Posted July 20, 2020 (edited) Still having the issue on 1.05 on pc. Now I get "online services error" Edited July 20, 2020 by hotsalami 1 Share this post Link to post Share on other sites
aldoaoa 0 Posted July 20, 2020 Same on PC, steam username "otrafernandamas". Every other issue I had is now solved, but the "online services error", no pitcoin and a lot of days from expiring in the store are still there. Thanks for the effort guys. Share this post Link to post Share on other sites
BasLightYear 1 Posted July 20, 2020 Still having the issue on 1.05 on pc. Now I get "online services error" and i am tier 499928776 i dont know why or how but its also bugged 1 Share this post Link to post Share on other sites
Hoo 165 Posted July 20, 2020 Hi All, The dev team made a range of stability fixes in v1.05, including stopping the crash seen in this particular instance. This doesn't resolve the underlying cause of the Podium Pass not working, but at least stops the game crashing to desktop until a proper fix is released. Our test team are currently reviewing a potential fix for the underlying issue at the moment. We'll let you know once / if this gets approved for release. Thanks for your patience, Hoo. 2 1 1 Share this post Link to post Share on other sites
Sirharryhotspur 0 Posted July 20, 2020 Thanks for the update @Hoo Share this post Link to post Share on other sites
InfiniteDzn 0 Posted July 20, 2020 1 hour ago, Hoo said: Hi All, The dev team made a range of stability fixes in v1.05, including stopping the crash seen in this particular instance. This doesn't resolve the underlying cause of the Podium Pass not working, but at least stops the game crashing to desktop until a proper fix is released. Our test team are currently reviewing a potential fix for the underlying issue at the moment. We'll let you know once / if this gets approved for release. Thanks for your patience, Hoo. Thank you for the update! Share this post Link to post Share on other sites
HaLiFaXTiTAN 0 Posted July 21, 2020 I'm having this exactly issue too. Waiting for a fix. Share this post Link to post Share on other sites
BARSZCZO 1 Posted July 21, 2020 BIG LOL I specially bought the pre-release edition to start with some bonuses, and here it turns out that after the premiere I can't use it. Moreover, I didn't even get a piece of pitcoin... i feel scamed 1 Share this post Link to post Share on other sites
Welstead123 0 Posted July 21, 2020 This problem still hasn't been fixed...... Share this post Link to post Share on other sites
Welstead123 0 Posted July 21, 2020 Hoping for a fix soon, really enjoying the my team career. But been really let down with the podium pass not working. Share this post Link to post Share on other sites
Formulaoneteam 67 Posted July 21, 2020 Podium pass crash! Codemaster-> bugmaster 1 Share this post Link to post Share on other sites
TheSJC 1 Posted July 21, 2020 Thank you for the update - commenting so as to receive updates from this thread! Share this post Link to post Share on other sites
Formulaoneteam 67 Posted July 21, 2020 why not, knowing that the podium passed and still broken thank you BUGMASTER 😅 Share this post Link to post Share on other sites
MattRoxx 1 Posted July 21, 2020 share the same rank, there are coincidences! 4294967295 On 7/19/2020 at 8:15 PM, EdSpeedf1 said: Same here, also my super license says it was issued on 1/1/1970. My license is also from 1.1.1970 Something went wrong with their database. I'm looking forward to the fix. 1 Share this post Link to post Share on other sites
Formulaoneteam 67 Posted July 21, 2020 2 minutes ago, MattRoxx said: partagent le même rang, il y a des coïncidences! 4294967295 Ma licence est également du 1.1.1970 Une erreur s'est produite avec leur base de données. J'attends le correctif avec impatience. BUGMASTER WELCOME 1 Share this post Link to post Share on other sites
RC8 0 Posted July 22, 2020 Same problem with my PS4 and I wrote It before seeing this topic.😅 I tried everything to fix It, like delete my save and buying another version of the game, but nothing, the problem steel there. Share this post Link to post Share on other sites
OCéBé 0 Posted July 22, 2020 (edited) I have the same issues on PC Steam. Can't acces podium pass And: In ranked lobby my licence is reset everytime time when i quit the game, so i have to make my placements races everyday (when i find someone to race). i specify that i haven't problem with my backup, il can play the solo mode without a problem. Edited July 22, 2020 by OCéBé Share this post Link to post Share on other sites
Wal 0 Posted July 22, 2020 Thanks for the update Hoo. Such a shame as I waited to reach LVL 10 to get all the liveries. Let's hope the team has a sustainable solution though. Share this post Link to post Share on other sites
Hoo 165 Posted July 23, 2020 Hi All, We've done a server-side update this morning that may affect this issue. Please could someone who was experiencing this issue try entering the Podium Pass and let us know if you can access now? Thanks, Hoo. 1 Share this post Link to post Share on other sites