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Bug Reporting - PLEASE FOLLOW RULES AND COMPLETE REPORTS
Codemasters Forum - Closing on February 9

Communicating with Online Services Message taking up all of the screen while racing Master Thread

Spillyy

By Spillyy,
in Systems and Connectivity TA

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ChristianErikse

ChristianErikse

Posted
Posted

Unbelievable.. Did a multiplayer online session, Dutch League Racing at https://www.nonlabelracing.nl, qualifying went without a problem, but since the start of the formation continously the ''communicating with online services'' message. I could still drive the car, but it was very dangerous to my colleagues. I did start the race manual, but some metres after the start I received the same message when driving. I restarted the game, joined the session, but the message keep coming. So I had to retire, because it would be too dangerous for other drivers.

Really disappointing.

Console: PS4
Mode: Multiplayer League Race

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GFORCE_S3RV3R

GFORCE_S3RV3R

Posted
Posted

Racing dairy

Day 14:

It doesn't even bother me anymore, hope is lost at this point just pray that can get through the night with out suffering from PTSD. The critics saying it's the most playable game to date in the franchise but it's almost become a ritual, turn on the ps4 start up F1 2020 and count the seconds till the fabled CWOS screen blocks your view making you miss the braking point into turn 1 collecting half of the lobby, some of us make it through unphased by the blurry screen of doom but inside we know, it's just a matter of time.

News was sent from the HQ that they were sending help. That was 7 days ago and the radio has fallen silent.

We lost a soul, taken by the patch but we pray he lives peacefully on his boat in Australia. Maybe there is hope for the rest of us, we just have to keep moving forward, the balance of pitcoins was finally sorted and offers a slight reprieve, hopefully it is enough to raise the moral distracting the men with pretty liveries until the day we can go racing unaffected by this disease.

Maybe tomorrow, we can only wait

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BarryBL

BarryBL

Posted
  • Administrator
Posted

Please note (for console users) the patch has not yet been released.

17 hours ago, ChristianErikse said:

Unbelievable.. Did a multiplayer online session, Dutch League Racing at https://www.nonlabelracing.nl, qualifying went without a problem, but since the start of the formation continously the ''communicating with online services'' message. I could still drive the car, but it was very dangerous to my colleagues. I did start the race manual, but some metres after the start I received the same message when driving. I restarted the game, joined the session, but the message keep coming. So I had to retire, because it would be too dangerous for other drivers.

Really disappointing.

Console: PS4
Mode: Multiplayer League Race

 

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GURLINO

GURLINO

Posted
Posted

@BarryBL sorry mate but I read that you acknowledged the common issue on July 13th. Patch 1.05 (PC) was just released and yet today 21st July we all have the same common issue. 

I finally managed to join a lobby (Multiplayer, Ranked) but...(see attached)

My "common" issue was not be able to join any ranked lobby...so many issues now.

Appreciate if you can confirm Codemaster is indeed working a on true solution. Cheers.

20200721184028_1.jpg

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GURLINO

GURLINO

Posted
Posted

@BarryBL second Bug Report I sent:

1.       A detailed description of the issue. On F1 2020 game, Multiplayer: I cannot get into Ranked Lobbies. Most of the time, I joined one where I am the only racer. Yesterday tho, I managed to joined one lobby with other people but immediately after, a message covering the entire screen appeared saying "Communicating with Online Services" . After few seconds it disappeared. But I could not join the race nor to get out of that lobby. Finally, Game crashed and a Report was automatically generated and sent to Codemaster (or so I hope it did)

2.       Platform PC. DxDiag_22.07.2020 report attached
3.       What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) V1.05
4.       Game-mode? Multiplayer (Ranked)
5.       What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. This is an issue that have occurred to me in the past days (more than a week now) I normally start the game, go to Multiplayer, and click on Ranked session. It goes immediately to a lobby with only myself. I normally repeat that tree to five times. Then, I either go to Non Ranked or Solo. I have experienced in Non Ranked the message about online services but I do join lobbies with people.
6.       What troubleshooting have you attempted? Please always try to attempt to fix the issue. Do you have the latest drivers? Have you check your connectivity settings? I have tried a lot. I also removed the program and re-installed again. Reboot my PC. Reboot wifi router (5G). Moved from Wifi to LAN. Etc. Etc.
7.       Please provide a video recording of your game crashing so we can see where the issue occurs? [I recorded a video just now 22.07.2020 @ 08:10am my time and I joined a ranked lobby with other two people] - of course it worked now 🤨
8.         [ For PC ] – Please add a DXDiag to your post.   Attached

 

DxDiag_22.07.2020.txt

20200721184028_1.jpg

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Spillyy

Spillyy

Posted
  • Author
Posted
On 7/9/2020 at 3:11 PM, Spillyy said:


1.       A detailed description of the issue. Please include any error codes here. 
 "Connecting to online servers" is displayed in the middle of the screen blocking the view of the game for intervals of 5seconds, which occurs every 3seconds. You're still able to drive but not clear as "the connecting to online servers" message is shown. I know many people experiencing this problem, everyone I've spoken too has had this problem, not even joking, it's ridiculous. 
2.       What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 
1.03
3.       Game-mode? 
Multiplayer 
4.       What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. 
50+ multiplayer races. This occurs every single lap at least 10 times. So 500 times.
5.       What troubleshooting have you attempted? Please always try to attempt to fix the issue 
Reset console, reset internet, leave and re-join, close and open F1 2020 application. 
6.       What peripherals are you are using (gamepad, wheel make & model etc) 
Gamepad 
7.       Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.   

 

Awesome to see that nothing has changed in the new update 1.05, it's amazing. I really love that there is still a massive "Connecting to online servers" text when I'm trying to play multiplayer. @BarryBL Get this fixed immediately mate, it's an absolute joke, thousands of people have spent hard-earned money to play with friends online, and they are unable to because of an unnecessary text the blocks the entire screen.  

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Slivets

Slivets

Posted
Posted

On Console, specifically PS4, running on version 1.05 patch - Issue still happens. 

It seems to happen after 1 session of multiplayer race, can be anything as long as it's multiplayer. All subsequent sessions after, offline or online, will cause the CWOS to appear every 5 seconds covering the entire screen for roughly 2 seconds at a time, even in the menu screen.

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Slivets

Slivets

Posted
Posted

This is so stupid. It hurts even more by the fact that we paid a decent amount of money for a broken buggy mess of a game. Too bad this has become a common approach from developers because they can always "fix it later" with an update, rendering us as involuntary beta testers come release day.

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NicLarsen

NicLarsen

Posted
Posted

Patch 1.05 has not resolved ths issue on ps4. Sometimes I can get 1 ranked match before the CWOL message pops up, once it does it affects every game mode, displaying the message every 5-10 seconds. Reboot the game and hope for the best 😟

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GFORCE_S3RV3R

GFORCE_S3RV3R

Posted
Posted

Racing Dairy

Day 16:

Today I was woken by the Ray's of sunshine peaking through the slightest gap in the blinds directly into my eye balls, normal this would infuriate me but today it felt magical, almost like a glimmer of hope. 

As I continued the daily routine of racing which I have now become accustom too it was refreshing to see that notification, F1 2020 requires an update. I almost wet myself with excitement, could this be real or just a lucid dream, it had to be real.

Update installed and racing seemed flawless, even managed to keep my head screwed on while standing on the podium, it was euphoria. That was until like many days previous someone joined the lobby, darkness covered the screen and once again the PTSD set in, "communicating with online services" it was all I could see, the track became a blur again and I prayed it would go away soon.

I'll try to sleep again, the reassuring words of Barry will hopefully be enough to calm me into a restful slumber as I hold onto the little hope that remains.

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NathanSmith240

NathanSmith240

Posted
Posted
On 7/16/2020 at 2:22 AM, BarryBL said:

This is something @TeenierNeilb69 that I've experienced first-hand on the racing we all did on Friday. It has been added as high priority to get into an update as soon as possible. 

 

still not fixed, cant even race online... why would you blank the whole screen with that stupid message when you can clearly still drive the car?? then get warnings for corner cuts or collisions because you cant see...

if this issue isnt resolved soon how do we get a refund due to the unplayable nature of the game?

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Czar90

Czar90

Posted
Posted

I haven't had this issue on the latest patch yet (July 24th), but on multiplayer there are constant "communicating with online services" 'top left corner' warnings non stop, even though my connection is good.

It happens whilst driving in multiplayer.
It also happens during playing the highlights of multiplayer races, plus endless warnings at photomode which makes zero sense.....

20200724102402_1.jpg

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SGRace

SGRace

Posted
Posted
On 7/14/2020 at 1:37 PM, SGRace said:

1.       A detailed description of the issue. Please include any error codes here 

 After launching the game before I hit the main menu I am on “communicating with online services” going around and around. Restarting the game and playing multiplayer does not make the problem go away. 


2.       What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 

1.03 / PC/ Normal Version


3.       Game-mode? 
 

Mutliplayer and normal


4.       What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. 
 

More than 5 times


5.       What troubleshooting have you attempted? Please always try to attempt to fix the issue 
 

1.restarting game

2. Stop background downloading on steam

3.validating files


6.       What peripherals are you are using (gamepad, wheel make & model etc) 
 

G29 steering wheel. Razer TE THX headphones


7.       Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.  
 

No

i cant play with this issue. it pops up every 2 secs when i am on main menu.

 

 

i have updated to 1.05 now. and still the amazing problem exist.

 

see video file below

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GFORCE_S3RV3R

GFORCE_S3RV3R

Posted
Posted

Racing Diary

Day 18:

Today felt like it was going to be a good day, from the moment I woke up it felt like a sugar in your milo kind of day.

The drive into work was flawless nearly no traffic. As I got to the city it seemed as if everything was at a standstill, people littered the streets staring through the windows of shops watching a breaking news bulletin on the display TVs. I squeezed my way into a spot where I could make out the headline "CWOS fix coming next patch" 

The rest of the day was a mix of disbelief and excitement, similar to the experience of watching the moon landing for the first time. This is a monumental event that will surely shape the future and bring peace to the world. We only need to wait now, but how long will it be? Will it actually be resolved? Will there ever be a black mercedes? 

I'm going to take a break from racing as the excitement and anxiety levels are too extreme with this news and seeing that painful notification will surely ruin what has been a good day

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NathanSmith240

NathanSmith240

Posted
Posted
On 7/14/2020 at 9:11 PM, BarryBL said:

To update everyone here, we have a fix currently in test and hope to have this out for the next patch. A huge 'thank you' to those high-quality reports which have helped us dig into the issue.

 

still no fix 

this is beyond stupid why not patch it so the whole screen does not get blocked what purpose does that serve just have it pop up in the corner......

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GFORCE_S3RV3R

GFORCE_S3RV3R

Posted
Posted
6 minutes ago, NathanSmith240 said:

still no fix 

this is beyond stupid why not patch it so the whole screen does not get blocked what purpose does that serve just have it pop up in the corner......

Read the most upto date post by Barry, they have a fix and will be in next patch

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Ultra3142

Ultra3142

Posted
Posted
10 minutes ago, NathanSmith240 said:

you mean his post from july 14th? patch 1/05 has come out already an did not fix the issue

It was never suggested that it would. Check the release notes. 

Edit: I'm sure the post from Barry on 24 July was the one referred to by 'most up to date'.

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NathanSmith240

NathanSmith240

Posted
Posted
1 minute ago, Ultra3142 said:

It was never suggested that it would. Check the release notes. 

Edit: I'm sure the post from Barry on 24 July was the one referred to by 'most up to date'.

yeh i just found it, hope it fixes it because i cant race online at all and it then effects solo play where i need to restart the game, makes it very frustrating

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Ultra3142

Ultra3142

Posted
Posted
1 minute ago, NathanSmith240 said:

yeh i just found it, hope it fixes it because i cant race online at all and it then effects solo play where i need to restart the game, makes it very frustrating

Oh absolutely. It's a major bug that needs fixing but it sounds like there is a solution on the way. 

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GRAYZA09

GRAYZA09

Posted
Posted

Now look here mr Codemasters, I finally got the game to work without the things popping up on the screen 

Everything was going smoothly , it was my home race, in front of my country of Australia. I got in late during quali but made the race,  I started back of the back and worked my way to 2nd place quickly catching first all in the first lap. Then all of a sudden the unthinkable happened, the bug of all bugs. I couldn’t see the track no more, I tried to keep racing but it was too much for me until I ended up crashing... letting my country down. I’m not angry I’m just disappointed 

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Jedibug

Jedibug

Posted
Posted

I can't play ANY multiplayer at all in this game and I bought the super deluxe bazillion 70 / 3 Day preorder Deluxe Schumacher Edition lots of good stuff "bling bling $$$" edition.

1.         Connecting to Online Services message appears constantly throughout online races in the top left and then over the entire screen while trying to race in multiplayer (ranked) obscuring all view of the game.

2.       PC / Steam
3.       1.05
4.       Ranked MP
5.       No numbers
6.       Reconnected / Abandoned races, restarted. Issue reoccurs every time.
7.       Xbox One S Controller (Wired)
8.       Video: (Apologies for the meme, I thought it would be a minor and temporary issue) The VIDEO is UNEDITED except for, well you'll see.

 

Thanks!

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imsuperimposed

imsuperimposed

Posted
Posted

Guys please fix this ASAP I can’t play multiplayer or single mode in any way and seems to be even worse since 1.05 update. 
 

1. completely restart computer

2. Open steam -> open F1 2020 direct x 12 or direct x 11 

3 Go into a multiplayer event 

4. Do one or two laps and then “communicating to online services”

5. This message recurs every 2-3 seconds consistently even when you leave the game until restart of the game and will repeat as per above.

 

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Ultra3142

Ultra3142

Posted
Posted

I don't think there is any need or indeed point in continuing to post bug reports in this thread. This thread is tagged as 'upcoming patch', with Barry having posted above about a fix currently being in the test phase prior to being released. Codemasters know this is still a problem.

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imsuperimposed

imsuperimposed

Posted
Posted
1 hour ago, Ultra3142 said:

I don't think there is any need or indeed point in continuing to post bug reports in this thread. This thread is tagged as 'upcoming patch', with Barry having posted above about a fix currently being in the test phase prior to being released. Codemasters know this is still a problem.

Cheers, I thought by the timeline of the thread the patch went into 1.05 all good if it’s coming but I have no way to play the game at the moment. 

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GFORCE_S3RV3R

GFORCE_S3RV3R

Posted
Posted

Racing Diary

Day 20

I have begun to understand that this CWOS issue isnt an issue but a feature. After playing previous iterations of the F1 games you would think that F1 2020 is a racing game, but that is where we are going wrong

F1 2020 is in fact a RPG game in a racing setting, once you piece the pieces together it starts to add up, build a team  in My Team (character creation) improve facilities (leveling) performance upgrades (perks) recruit new drivers for your team (companions) to become the driver/constructors champion (quests)

 CWOS is merely the final boss, and a hard one at that. Once you understand the boss mechanic you can start to exploit the weak spots, timing, precision and good internet are key to defeating it. 

It's written in the lore that the way to defeat the CWOS boss is by someone winning a race after starting last in a full online session while being terrorised by the CWOS's blinding attacks thus crowning them the true champion and bringing salvation to us all

Who will be our champion, who will slay this relentless beast, who will be our Barry?

Hopefully they do so soon so us mere mortals can play it as the racing game we believed it to be

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