Hoo 164 Posted July 13, 2020 Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. 2 2 2 2 Share this post Link to post Share on other sites
THEHAMZAGAMER12 152 Posted July 13, 2020 1. Schumacher Edition 2. Digital via Xbox store 3. 16/6/2020 4. Not yet, was planning to if it took to long for the original coins to be added🙂 Share this post Link to post Share on other sites
WillBonney 1 Posted July 13, 2020 1. Schumacher Edition 2. Digital on Xbox store 3. 30/6/2020 4. I haven't Share this post Link to post Share on other sites
ChilledCharlie9 0 Posted July 13, 2020 12 minutes ago, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. 1. 70 Edition 2. Digital 3. Cannot Remember exact date but preordered of Xbox store 4. No Share this post Link to post Share on other sites
TheDeepSoul 0 Posted July 13, 2020 (edited) Schumacher Edition Digital Version on Xbox One Store 01/07/2020 No, I'm waiting my pitcoins patiently! Gamertag: DeepSoul Edited July 14, 2020 by TheDeepSoul Share this post Link to post Share on other sites
Gallearsc 68 Posted July 13, 2020 Schumacher edition Digital Microsoft store 02/05/20 Yes and yes Share this post Link to post Share on other sites
Juancho91 0 Posted July 13, 2020 (edited) - F1® 2020 Deluxe Schumacher Edition - Digital version - May 21, 2020 - buy 2000 coins, if added Edited July 13, 2020 by Juancho91 Share this post Link to post Share on other sites
crocus 0 Posted July 13, 2020 19 minutes ago, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. Schumacher Edition 2. Digital via Xbox store 3. Jun 2020 4. I haven't Please. We are waiting long time ... what is happening? Share this post Link to post Share on other sites
SirBlackknight 0 Posted July 13, 2020 Schumacher Edition Xbox Store Early May I think no coins purchased yet Share this post Link to post Share on other sites
samuel999 7 Posted July 13, 2020 I purchased the Deluxe Schumacher edition It was the digital version of the game I purchased the game on the 13th of May I have not purchased any coin packs, however a friend of mine who has had the same lack of preorder pitcoins issue as me, has purchased a coin pack and has received them Share this post Link to post Share on other sites
ReimvomSchleim 168 Posted July 13, 2020 1. Deluxe Schumacher Edition 2. Digital version 3. 28/06/2020 4. Yes, 2000 pitcoins, but are not there yet. (online services went down shortly after that on 07/07) Share this post Link to post Share on other sites
TangyAutumn 0 Posted July 13, 2020 1. Schumacher Edition 2. Digital 3. June 17th, 2020 4. No attempt to purchase coins Share this post Link to post Share on other sites
cday84 0 Posted July 13, 2020 deluxe schumacher edition digital pre order 9th june 2020 no pitcoins purchased Share this post Link to post Share on other sites
DANCOOKIE2000 0 Posted July 13, 2020 - F1® 2020 Deluxe Schumacher Edition - Digital version - June 21ST 2020 - No pitcoins purchased. Share this post Link to post Share on other sites
McLAREN AJ 3 Posted July 13, 2020 Deluxe Edition, Digital pre-order via Xbox Store, 25th April, Not tried to by any coins Share this post Link to post Share on other sites
Swordarama 0 Posted July 13, 2020 (edited) 1 hour ago, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged Edited July 13, 2020 by Swordarama Share this post Link to post Share on other sites
Swordarama 0 Posted July 13, 2020 (edited) 1 schumacher edition (deluxe edition) 2 digital version 3 30 june 2020 4 no I haven't bought any pitcoin Gamertag: swordarama Edited July 14, 2020 by Swordarama Share this post Link to post Share on other sites
ScareDoor14 0 Posted July 13, 2020 1. Schumacher Edition (Deluxe) 2. Digital via Xbox store 3. 02/5/2020 4. I haven't Share this post Link to post Share on other sites
PuddockKTID 0 Posted July 13, 2020 (edited) Schumacher edition Digital Microsoft store 26th June 2020 Yes and yes Gamertag: Puddock1869 Edited July 14, 2020 by PuddockKTID Add gamertag Share this post Link to post Share on other sites
Arthur7 0 Posted July 13, 2020 - Schumacher Edition - Digital version via Microsoft Store - 28/06/2020 - Not attempted to buy any Pitcoins Share this post Link to post Share on other sites
jimmyg123 0 Posted July 13, 2020 (edited) 1. Schumacher Edition 2. Digital via xbox store 3. 10/6/2020 4. No only pitcoins I have are the 2500 from level 13 of the free part of podium pass. Ino you didnt ask for this information but just incase its needed my xbox username is: jimmyg1234 Edited July 13, 2020 by jimmyg123 Found exact pre order purchase date from my Microsoft purchase history Share this post Link to post Share on other sites
Aef251 92 Posted July 13, 2020 1 hour ago, Hoo said: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. Delux Schumacher edition Digital May 12 Too scared to try Share this post Link to post Share on other sites
DopeAntelope04 0 Posted July 14, 2020 (edited) 12 hours ago, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. 1. Deluxe Schumacher edition 2. Digital pre-order 3. 6/7/20 (About 4 hours before it went live) 4. Didn't buy any Edited July 14, 2020 by DopeAntelope04 Share this post Link to post Share on other sites
petro1319 125 Posted July 14, 2020 1. Deluxe/Schumacher edition 2. Digital 3. Purchased/pre-ordered April 26, 2020 4. Yes & Yes Share this post Link to post Share on other sites
GregersUK 0 Posted July 14, 2020 1. Deluxe / schumacher edition 2. Digital 3. June 28th 4. No Gamertag - Gregers UK Share this post Link to post Share on other sites