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XBOX - Pre-order PitCoins are not being awarded

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1) 70 Edition

2) Digital Version

3) Wednesday 1st July(Microsoft order number 5284079828)

4) No coins purchased 

 

Gamertag GeneralTrapper 

Many thanks 

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1. Deluxe Schumacher Edition 

2. Digital from xbox store

3. May 18th

4. No

Gamertag: Nikkb1 

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1. Schumacher edition 

2. Xbox via digital score 

3. 25/4/2020

4. yes I’ve purchased pitcoins they were added correctly. To my account the ign is 

MHolty

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1. Schumacher edition through family game share

2. Xbox Digital

3. 6th July 8pm UK time 

4. No

Edited by xFigxMaster04x

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1) Deluxe Schumacher edition

2) Digital pre-order (Microsoft Xbox Store)

3) June 23rd, 2020

4) Haven't purchased any pitcoins yet.

 

Gamertag: Indian Cyclone

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1. Deluxe Edition/ Schumacher Edition

2. Digital

3. June 22nd

4. I purchased 11000 pit coins for VIP pass and have gotten pit coins through the free part of the pass and yes they purchased pit coins went through 

 

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On 7/13/2020 at 4:54 PM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

  • Deluxe Edition (PS4)
  • Boxed (via GameStop USA)
  • NA
  • No
  • PS4 ID: ashwinjoshua

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1. Schumacher Edition Xbox

2. Digital

3. purchased 30. June. 2020

4. One Pack with 11000 coins

GT Xbox: Arch4ngel92

Edited by Arch4ngel92

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Deluxe Schumacher Edition

Digital Download on the Xbox Store

5/20/2020

I have not bought any extra pit coins.

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1. Schumacher Deluxe Edition

2. Digital 

3. May 18th, 2020

4. No

Xbox Gamertag LynxRzK3942

Edited by mattaz1020

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1. Schumacher Edition

2. Digital pre-order on the Xbox store

3. 20/6/2020

4. I haven't recieved the coins but waiting patiently 

Username: Crazy Smurf GB

Edited by CrazyCalGB

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1. Deluxe / Schmacher Edition

2. Digital

3. May 16th, 2020 - Pre-orderded from the Microsoft Store

4. I did buy a coin pack on July 9th, and they were added to the game.

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