Jump to content
Bug Reporting - PLEASE FOLLOW RULES AND COMPLETE REPORTS Read more... ×

XBOX - Pre-order PitCoins are not being awarded

Recommended Posts

Posted (edited)

What version of the game did you purchase (Deluxe Edition or 70 Edition)

- Schumacher Edition


Was this a digital or boxed version of the game?

- Digital


If digital, when was the original purchase made?

- Pre-ordered 22nd june


Have you attempted to purchase any coin packs? If so, were these were added correctly?

- No

 

Xbox gamertag - AJR1991

Edited by ARedpath1991

Share this post


Link to post
Share on other sites

Hi I am on playstation my psn is supriseracing and I have not yet got my pit coins for pre ordering the Schumacher edition when will i he able have access to them 

Share this post


Link to post
Share on other sites

My gamertag is CJPOP94

ive emailed codemasters 2 times now i havent got my pitcoins i diddnt have the boxed version i downloaded it from thr xbox store ive done the update and still no pitcoints this a joke games been out fully a week near enough 

  • Agree 1

Share this post


Link to post
Share on other sites

1. 70 Edition

2. Boxed

3. Arrived on release date

4. Not tried.

Share this post


Link to post
Share on other sites
Posted (edited)

1. Schumacher Edition

2. Digital via Xbox store

3. 2/7/2020

4. Yes I did and they got added without problems  

 

gamer tag: rayman5571

 

Edited by rayray4105

Share this post


Link to post
Share on other sites
Posted (edited)
On 7/13/2020 at 11:54 PM, Hoo said:
  • Schumacher Edition
  • Digital via Xbox Store
  • 26.04.2020
  • no

GamerTag: ReignFA

Thanks.

 

Edited by Arkanee
text added

Share this post


Link to post
Share on other sites
On 7/13/2020 at 10:54 PM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

Version - Deluxe Schumacher Edition

Digital version

Purchase made - 02/07/2020

Not attempted you purchase coin packs

Share this post


Link to post
Share on other sites
Posted (edited)

1) Deluxe Schumacher Edition

2) Digital (via Xbox store)

3) Pre-ordered 24th June 2020

4) No

Edited by AJtheSpLaserGuy

Share this post


Link to post
Share on other sites
On 7/13/2020 at 10:54 PM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

1. Deluxe Edition

2. Digital

3. Pre-ordered on Xbox store about a week before release date

4.  No 

(Xbox One Username - SamJWJ) 

Share this post


Link to post
Share on other sites
Posted (edited)

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)

           Schmuacher edition

  • Was this a digital or boxed version of the game?

          Digital

  • If digital, when was the original purchase made?

            Xbox store.    7-3-2020

  • Have you attempted to purchase any coin packs? If so, were these were added correctly

          No

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Edited by Apwolfe99

Share this post


Link to post
Share on other sites
Posted (edited)
On 7/13/2020 at 10:54 PM, Hoo said:ms to see if your issue has already been logged.

Schumacher deluxe edition (Xbox one)

30-05-2020

digital 

have not purchased any coins

Edited by Tribalserpent

Share this post


Link to post
Share on other sites

1. Schumacher Edition

2. Digital, Xbox Store

3. 2020. June. 30. Pre-ordered

4. No pitcoins

Xbox name: Elite IceDragon

Share this post


Link to post
Share on other sites

@Hoo Can we please get an update. I imagine you guys are working really hard to fix this, which is appreciated.

This thread was raised 3 days ago and nearly 500 people have advised of missing PitCoins. Surely this has given you a good baseline for pinpointing the cause of the problem, How much closer are you to getting it resolved? So many of us have been patiently waiting for a fix for 11 days now. Hopefully there will be some compensation for those effected.

  • Agree 2

Share this post


Link to post
Share on other sites
  • Schumacher Edition
  • Digital Version on Xbox One Store
  • 29/06/2020
  • No

Share this post


Link to post
Share on other sites

70 edition

Boxed version

No incase I don't receive them either 

Share this post


Link to post
Share on other sites
Posted (edited)

1. Schumacher Deluxe edition

2. Digital

3. July 2, 2020

4. Have not tried

 

Xbox GT poulka

Edited by poulka22
Add console info

Share this post


Link to post
Share on other sites

1) Schumacher duluxe edition

2)digital Xbox store

3) July 3rd 2020

4) haven’t attempted purchasing pit coins 

Share this post


Link to post
Share on other sites

1. Schumacher Edition

2. Digital via Microsoft Store

3. June 2020

4. No, waiting for these pitcoins first.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×