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XBOX - Pre-order PitCoins are not being awarded

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Posted (edited)

1. Schumacher/deluxe edition

2. digital via Xbox store 

3. Purchased May 5 

4. purchased 11,000 pit coins received them promptly. 

gamertag Talon01

Edited by Talon01
New information

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  • What version of the game did you purchase (Deluxe Edition or 70 Edition) - I purchased the Schumacher/deluxe edition 

 

  • Was this a digital or boxed version of the game? - I got the game digitally via Xbox store 

 

  • If digital, when was the original purchase made? - 25/04/2020

 

  • Have you attempted to purchase any coin packs? If so, were these were added correctly? - I have not attempted to purchase any pitcoins 

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1. Deluxe Schumacher edition

2. Digital

3. June 27th

4. No coins purchased thus far

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Posted (edited)

Hi there,

1. Deluxe Schumacher edition Xbox One

2. Hard copy

3. 7th July 2020

4. No, As I am unable to access in game shop or my podium pass as it continues to crash the game back to dashboard.

XBox Gamertag - AIRSCOTT

Edited by BISHOJNR77

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Hey,

Digital Schumacher Edition on Xbox One, gamertag is Thafifaaccount

Pre-Ordered first day it was available

Unable to access the store

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- Schumacher Deluxe Edition

- Digital Edition from Xbox Store

- Preorderd at 26th of April

- Not attemped to purchase any Coins via Micro Transaction 

- Gamertag: mav744

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- Schumacher Deluxe Edition

- Digital Edition from Xbox Store

- Can‘t remember, preorder in May 

- Not attemped to purchase any Coins via Micro Transaction 

- Gamertag: LeakZz SrY

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Schumacher edtion

Digital 

30/6 pre order

No haven't bought any

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1. Schumacher/Deluxe edition

2. Digital via Xbox store 

3. Purchased April 25 2020

4. Have not purchased any pit coins.

Gamertag Man of Kent

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Posted (edited)

1.deluxe Schumacher edition.                          2.digital.                                                        3.03/7/20.                                                      4.no.                                                     GT.rosso157

Edited by rosso157

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Posted (edited)

Hi @Hoo

1. I have purchased 70 edition of the game

2. I have purchased the Digital edition of the game via Xbox/ microsoft store

3. I have pre-ordered the digital game on May 21, 2020 (pre-order)

4. I have not purchased any Pitcoins


Gamertag : Karkab9

Edited by kart12talwar
Added gamertag

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Posted (edited)

1. Deluxe Schumacher Edition

2. Digital Version

3. 19/05/2020

4. No

Gamertag: Machtkarton3524

 

Edited by Machtkarton3525

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  • What version of the game did you purchase DELUXE EDITION
  • Was this a digital or boxed version of the game? - DIGITAL FROM MICROSOFT STORE
  • If digital, when was the original purchase made? - July 1st
  • Have you attempted to purchase any coin packs? No, I have not
  • Game Tag: Henricus B12

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Thanks for the replies everyone. There is a clear pattern here which should point us towards the problem area.

 

@BISHOJNR77 and @tschiff - if the game is crashing loading into Podium Pass or Item Shop areas then this is likely to be this issue:

 

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1. Schumacher Edition

2. Digital on Xbox store

3. 14/52020

4. I haven't 

Gamertag: GERKoala

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Posted (edited)

1. Schumacher Edition

2. Digital via Xbox store

3. 10/05/2020

4. Yes, for the podium pass, take too long to get the coins

Edited by Jaime9191

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  • What version of the game did you purchase (Deluxe Edition or 70 Edition) - I purchased the Schumacher/deluxe edition 
  •  Was this a digital or boxed version of the game? - I got the game digitally  
  • If digital, when was the original purchase made? - before the release but I don't remember the exact date
  • Have you attempted to purchase any coin packs? If so, were these were added correctly? - Yes I bought the 11,000 coins pack to purchase the Podium Pass

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