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XBOX - Pre-order PitCoins are not being awarded

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1) I preordered The Schumacher edition

2) digital via Xbox store

3) 20th June,

4) no

gamertag for Xbox one: Waaassaabi

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1. Édition DeluxeSchumacher 

2.Numérique

3. Fin Juin sur le store Xbox (Je ne me souviens plus de la date exacte) 

4. Non pas encore de Pitcoins acheté par peur de ne pas recevoir. 

Gamertag -> Forzier 03 

 

Edited by Forzier03
Je me suis trompé de mois lol

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1. Schumacher Edition

2. Digital direct via Xbox Store on XB1

3. Dont remember the date

4. No no

xbox gamertag: Ghosty 8499

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-Schumacher Edition

-Digital 

-Purchased: 17th of May 2020

-Yes purchased 18,000 pitcoin which arrived immediately 

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1. Schumacher Edition

2. Digital via Xbox store

3. The day that pre-order for xbox was released

4. Yes i bought 24.000 and they acredited properly, but the other 15000 dont.

5. Xbox gametag: sebasunnamed

Edited by Sebasunnamed

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Schumacher edition gamertag DX JEV is a platform xbox one and yes I brought 11000 pit coins 

I and I have still not got my 15000 for preorder

 

 

Edited by Dxracer31

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1. Schumacher Edition

2. Digital

3. 29th July

4. Bought 5k and still didn't get my 15k

5. Xbox gamertag: Niki0276

Edited by Niki0276

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On 7/13/2020 at 11:54 PM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

1. I preordered the deluxe edition

2. it was the digital version

3. I don’t know the exact preorder date but it was around 25-28 june

4. I did buy some coins, they where added correctly

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1. 70 edition

2. Digital pre-order

3. Pre-ordered 18th June 2020

4. No additional coins purchased

5. Gamer tag : CarloLewis

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1. Deluxe/ Schumacher edition

2. Boxed version

3. No I haven't bought any coin packs. 

My Psn- Worstcod_player1

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1. Deluxe Schumacher Edition

2. Digital

3. Pre-ordered 1/7/2020

4. No pitcoins purchased

 

My gamertag: DaviSiqMine 222

Edited by DaviSiqueira

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1. Schumacher edition

2. Digital Xbox One

3. 29th June

4. No

5. Gamertag: Squeakers005

 

Edited by TwiceSharpened
Found correct date of pre-order

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•Schumacher Edition

•Digital on Xbox Store

•3rd July

•No

•Gamertag: Two Shots 4 Eva

Edited by Ricbm4317

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1 - Standard addition

2 - Disc (pre order)

3 - Not Digital

4 - Yes - bought coins because I wasn't given any from you

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1. Deluxe/Schumacher Edition

2. Digital (MS Store)

3. July 1st

4. Attempted Purchase - Yes, Delivered Correctly, Yes

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