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XBOX - Pre-order PitCoins are not being awarded

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1) Delux Schumacher Edition

2) Digital

3) June 2020

4) Have not bought any

Xbl tag is dummyfish473

  •  

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1) Deluxe Schumacher Edition (will you refund for this DLC @BarryBL? Have to remove all extras for Myteam, and didn't get pitcoins, no benefit to it)

2) Digital

3) June 2020 pre-order microsoft store.

4) Why would I?

XBL : maxibone33

  • Agree 1

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1. Schumacher Deluxe Edition

2. Digital

3. 28th of June, 2020

4. No

XBL Gamertag is Martin2#7015

Edited by Martin0393

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1. Schumacher Deluxe Edition

2. Digital / Xbox Store

3. 1st July, 2020

4. No

XBL Gamertag: timoto58

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-Schumacher Edition

-Digital, xbox store

-I believe July 4, definitely before the July 7 release

-No. Why would I do that?

Gamertag: QU4GS

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1 . Deluxe Schumacher Edition
2. Digital
3. July 9th
4. Successfully purchased 24k PitCoin

GT: HarveyOC
 

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1. Schumacher Edition

2. Boxed physical copy From game stop

 3. Preordered June 5th 2020

4. I haven't purchased any coins

Ps4 gaming tag seanycarr09

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On 7/14/2020 at 5:54 AM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

1. Schumacher Edition

2. Digital - PS

3. 6/6/2020

4. No

Edited by JTB047

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On 7/13/2020 at 11:54 PM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

 

 

Deluxe Edition

Digital version

5 July 2020

No

My gamertag is : FcT Raven (Xbx)

 

Thanks 

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Already posted this in another official thread about the problem but better safe than sorry I guess.

User: Trudd

1. F1 2020 Deluxe Schumacher Edition

2. Digital version

3.  Around the 1st of July 2020

4. Not bought any pit-coins, but reached Podium Pass (free version) lvl 13, so received 2500 as a reward for that.

 

User: ebbe99

1. F1 2020 Deluxe Schumacher Edition

2. Digital version

3.  Around the 9th of July 2020

4. No

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On 7/17/2020 at 12:36 PM, HotWheelzMcGee said:

@Hoo Can we please get an update. I imagine you guys are working really hard to fix this, which is appreciated.

This thread was raised 3 days ago and nearly 500 people have advised of missing PitCoins. Surely this has given you a good baseline for pinpointing the cause of the problem, How much closer are you to getting it resolved? So many of us have been patiently waiting for a fix for 11 days now. Hopefully there will be some compensation for those effected.

@Hoo @BarryBL

Communication around this problem has been pathetic and not even an apology has been given. I paid for a product which was never delivered. Your customers deserve better. Codemasters are happy to spout their rave reviews on social media, yet go radio silent when it comes to owning up and fixing this issue. Not impressed. Do something about it, it's so frustrating.

Don't get me wrong. I love the game, just not the way this issue has been handled. Hopefully we see an update, or better yet, a fix within the next day.

  • Agree 8

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1. schumacher edition

2. digital version 

3. Pre ordered 6th July 2020

4. no pitcoins purchased

Gamertag: Massey555

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On 7/15/2020 at 5:51 PM, Arch4ngel92 said:

1. Schumacher Edition Xbox

2. Digital

3. purchased 30. June. 2020

4. One Pack with 11000 coins

GT Xbox: Arch4ngel92

Hey I didn´t get my coins for the Schumacher Edition. I´m waiting for so long. Others did get them. So plz send them.

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Deluxe Schumacher edition

digital

25th June

I purchased the lowest amount of pitcoins and received and used them

gamertag - greenguygo - xbox one

Edited by greenguygo
Adding gamer tag and console

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F1 2020 70 edition

Digital

17July 2020

The lowest amount of pitcoins you can get to see if it worked and they went through fine

Xbox gamertag Jayceyyy

 

Edited by Jayceyyy
Adding gamertag

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1. Schumacher Edition

2. Digital on Xbox store

3. 19/6/2020

4. No
 

Gamertag: Bhk89

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You guys are such a joke. 
Two weeks since the game was released and the only thing you can come up with is two different forum posts to list the players who had the same problem, wich are, obviously, EVERYONE who bought the digital copy.

Just give me my money back.

  • Agree 2

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On 7/15/2020 at 4:19 PM, AleMassimo said:

1. Deluxe Edition

2. Digital from Microsoft Store

3. 25/06/2020

4. No

Gamertag: JetOrpheus39801

I haven't still received my coins. 

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1. Deluxe / Schumacher edition 

2. Digital Xbox store

3. 02/07/2020 / 2nd of July 2020

4. No

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On 7/15/2020 at 12:31 PM, z1a2c4h5 said:

1) Schumacher Edition

2) Digital Download

3) Preordered sometime back in May

4) I bought and received the 5000 pit coin pack.

Gamertag (Xbox One) - IamSoot

still haven’t received anything yet...

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