framboisier95 0 Posted July 23 35 minutes ago, HotWheelzMcGee said: FYI an update was posted in the original thread. Don’t know why it wasn’t posted here. Quoted here for convenience: Thanks for all of your responses - the information has allowed us to identify how and why this issue has occurred. We have been working to identify all affected users and resolve this issue. This has only affected a group of Xbox digital pre-order customers. Working alongside Microsoft, we believe we now have a solution in place. We will provide more information when we have a specific date. Please be assured that we are treating this issue as a top priority and we hope to resolve it as soon as we can. We sincerely apologise and many thanks for the patience you have shown. thanks a lot and hope a little bonus Share this post Link to post Share on other sites
Mikhri91 0 Posted July 23 1. Schumacher Edition 2. Digital 3. 12/06/2020 4. No GamerTag - Mikhri91 XBOX Share this post Link to post Share on other sites
strikersun 0 Posted July 23 1. Deluxe Schumacher edition 2. Digital Xbox store 3. 29-6-2020 preorder 4.nope gametag: strikersun Share this post Link to post Share on other sites
CornishPirate14 0 Posted July 23 1. Schumacher edition 2. Xbox Digital store 3. 6th May 2020 4. No Gamertag: CornishPirate80 Share this post Link to post Share on other sites
BrancoBo 0 Posted July 23 (edited) On 7/13/2020 at 11:54 PM, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. Deluxe Edition digital 26-06-2020 no coin packs purchased Edited July 23 by BrancoBo Share this post Link to post Share on other sites
Mathbravo 0 Posted July 23 On 7/13/2020 at 6:54 PM, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. 1-Purchased the 70 Edition 2-It is the digital version of the game 3-The original purchase was made in June 23, in the xbox store 4-I didn't try to make the purchase of any coin pack Share this post Link to post Share on other sites
SirSenna 0 Posted July 23 On 7/13/2020 at 10:54 PM, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. Schumacher Edition Digital July 1st No, because why should I pay for what I already have and not received? Share this post Link to post Share on other sites
MogliPR 0 Posted July 23 1.Deluxe / Schumacher Edition 2. Digital 3. Pre-Ordered on 5/14 I believe that was the first day it was available to Pre-order 4. No 5. Gamertag: Mogli PR Share this post Link to post Share on other sites
brennan0101 0 Posted July 23 (edited) Schumacher dlc Xbox store Cant remember exavt date but first few weeks of pre order Bought 2000 pitcoins. gamertag EvilHaggis87 Edited July 23 by brennan0101 Share this post Link to post Share on other sites
THEHAMZAGAMER12 152 Posted July 23 I dont want to sound greedy, but with most of us here missing out on the promised 15k pitcoins at release, with the addition of all the people already having played the game, thus missing out on completing challenges and so that are tied with the podium pass, i know not everyone would have bought the podium pass from those intial coins, but i feel like we missed out big time here, any plans for any compensation? Share this post Link to post Share on other sites
Vellu29 0 Posted July 23 (edited) 1. Schumacher Deluxe edition 2. Digital xbox store 3. 25th april 4. I haven't any pitcoin Gamertag: VePe91 Edited July 24 by Vellu29 Share this post Link to post Share on other sites
Andri97 0 Posted July 23 Deluxe Schumacher edition Digital 24 April 2020 I haven't any pitcoin Share this post Link to post Share on other sites
nicola10 0 Posted July 23 I still haven't got my pitcoins too with for preordering Platform - Xbox Gamertag - Nick Masters Schumacher edition Pre-order : June 15th 2020 Digital via Xbox Store I haven't bought any coins actually. Share this post Link to post Share on other sites
Bruhh9225 0 Posted July 23 1. Deluxe Schumacher edition 2. Digital 3. June 19th 4. I havent. Share this post Link to post Share on other sites
AlfieHutton68 1 Posted July 23 1. Schumacher edition 2. Digital 3. 20/5/20 4. No Gamertag- ALFIEHUTTON68 Share this post Link to post Share on other sites
Luke090904 0 Posted July 23 On 7/13/2020 at 10:54 PM, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. I also have not received my pit coins after pre ordering the Schumacher edition off the xbox store. GT: Luke090904 Share this post Link to post Share on other sites
Yasiel70 0 Posted July 23 1. Schumacher edition 2. Digital 3. 09/06/2020 4. No Gamertag - JordanYRB Share this post Link to post Share on other sites
ScarlettShaw 0 Posted July 23 Over 2 weeks now. Pretty much finished the game and still waiting on coins. Xbox - Schumacher edition. Have access to DLC. Digital download pre ordered a few weeks before release. i haven’t brought any pitcoin, but did win 2500 in my team which added fine. first few days of playing, had error codes when trying to access pitpass which went away. Share this post Link to post Share on other sites
SillySinStorm 48 Posted July 23 1) Schumacher Edition 2) Digital 3) 01/05/20 4) Have purchased pitcoins which were successfully added GT: SillySinStorm Share this post Link to post Share on other sites
geo1978 0 Posted July 23 Still no pit coins yet unfortunately Gamertag - geog78 Share this post Link to post Share on other sites
vSwxys 0 Posted July 23 1. Deluxe Schumacher edition 2.xbox digital store 3. Cant remember 4.yes to buy the pass 5. Xbox - vSwxys Share this post Link to post Share on other sites
KadenPhillip11 0 Posted July 23 1. Deluxe edition 2. Digital 3. June 1st 4. No Gamertag- Bara3k Obama Share this post Link to post Share on other sites
XSteady32 0 Posted July 23 1. Schumacher Edition 2. Digital 3. About a month before Release Date 4. I Bought the 24,000 Pack and they were successfully added. Gamertag - XSteady32 Share this post Link to post Share on other sites
HeroOfTime91 3 Posted July 23 Xbox GT - ScotteyF1 1. Deluxe Schumacher edition 2. digital 3. Purchased May 2020 4. haven’t bought coins Share this post Link to post Share on other sites
Vsrcollgx 0 Posted July 23 1. Schumacher-Edition 2. Digital Xbox one store 3. 08 July 2020 4. No I haven't 5. Xbox gamertag: VSRHubert19 Share this post Link to post Share on other sites
