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XBOX - Pre-order PitCoins are not being awarded

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1. Schumacher Edition

2. Xbox Digital Store

3. June 27th 2020

4. Yes I did purchase pitcoins 

Xbox Gamertag: BDunk

Edited by BDunk

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1: Deluxe Schumacher Edition

2: Xbox Digital Store

3: 25th June

4: No, I have not purchased any PitCoin.

GamerTag: BBIAJ

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1) I preordered The Schumacher edition

2) digital via Xbox store

3) 20th June,

4) no

gamertag for Xbox one: Waaassaabi

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Schumacher Edition 

Digital

Dont know. Pre ordered around April.

Yes, bought and it world

Gamertag LxFnik

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xbox, gamertag Stenly51sith, preordered seventy edition digital version on june from xboxstore,still without pitcoins.thx

Edited by stenly51

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  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made? 
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

Number 1, it was the Michael Schumacher Deluxe Edition

Number 2, digital version 

Number 3, 25th of April 2020

Number 4, no coin packs were brought at all.

Gamertag, guestybenJR 

 

 

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On 7/13/2020 at 11:54 PM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly? 

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks. 

1. Schumacher Edition

2. Digital (Xbox store)

3. 30th of April

4. Yes, 11k and at the time yeah since i bought the premium pass. since i thought i wouldnt get the prem pass in schumi edition.

Had 5200 Pitoins before i got awarded 3k pitcoins which now have overwritten the 5200.. so lost 5200 now

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1. Schumacher Edition 

2. Digital (Xbox Store)

3. 6th July

4. No

GT. Aa1an

Edited by Aa1an

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1. What version of the game did you purchase (Deluxe Edition or 70 Edition)

70 Edition 

2. Was this a digital or boxed version of the game?

Digital

3. If digital, when was the original purchase made?

June 10th

4. Have you attempted to purchase any coin packs? If so, were these were added correctly?

Not purchased

GT - TaMe Viper

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1. Deluxe Schumacher Edition

2. Digital on Xbox store

3. June30, 2020

4. No I have not

gamertack: LarsK99

Edited by LarsK2005

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