FPRZ19 0 Posted July 24, 2020 18 hours ago, BarryBL said: Thanks for all of your responses - the information has allowed us to identify how and why this issue has occurred. We have been working to identify all affected users and resolve this issue. This has only affected a group of Xbox digital pre-order customers. Working alongside Microsoft, we believe we now have a solution in place. We will provide more information when we have a specific date. Please be assured that we are treating this issue as a top priority and we hope to resolve it as soon as we can. We sincerely apologise and many thanks for the patience you have shown. 1. Schumacher Edition 2. Microsoft Store (Xbox) 3. June 23rd 2020 4. No Gamertag: Pakettel Share this post Link to post Share on other sites
FPRZ19 0 Posted July 24, 2020 1. Schumacher Edition 2. Microsoft Store (Xbox) 3. June 23rd 4. No Gamertag: Pakettel Share this post Link to post Share on other sites
stenly51 0 Posted July 24, 2020 (edited) 8 hours ago, stenly51 said: 1 70 edition 2 xbox digital store ( digital version) 3 June 4 only spend 2500 what i took from free pass Gamertag Stenly51sith Edited July 24, 2020 by stenly51 Share this post Link to post Share on other sites
Ameya23 1 Posted July 24, 2020 2weeks in, and still havent recieved pitcoins, gamertag Ameya23V, please resolve this issie as soon as possible 1 Share this post Link to post Share on other sites
Randomuzzer 0 Posted July 24, 2020 1. Schumacher Edition 2. Digital copy 3. June 30th 4. I bought some coins but have not received my Received received my pre-order pit coins 5. WildWestbradon2 Share this post Link to post Share on other sites
Flxckie 0 Posted July 24, 2020 1 hour ago, Ameya23 said: Share this post Link to post Share on other sites
DeadManViper 0 Posted July 24, 2020 On 7/13/2020 at 10:54 PM, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. Hi still no pit coins Xbox one DeadManViper85 Digital Schumacher edition Pre ordered as soon as it came on store Share this post Link to post Share on other sites
AleMassimo 0 Posted July 24, 2020 1. Deluxe Edition 2. Digital from Microsoft Store 3. 25/06/2020 4. No Gamertag on Xbox is EarthMallard445 Share this post Link to post Share on other sites
Thomas202 3 Posted July 24, 2020 (edited) Deluxe Schumacher edition Xbox digital sometime before release bought 11,000 not knowing I would get 15,000, but still haven’t got the 15,000 gamertag on xbox : XSn1perXprosX Edited July 24, 2020 by Thomas202 Share this post Link to post Share on other sites
Sakuranohana 0 Posted July 24, 2020 1 Deluxe/Schumacher edition 2 Digital Via Xbox Store 3 27 June 2020 4 No GT: SakuraNoHana594 Share this post Link to post Share on other sites
CiaranThompson 0 Posted July 24, 2020 1. Deluxe / Schumacher edition 2. Digital 3. 5 of July 2020 4. No Gamertag - Twiglets23 Share this post Link to post Share on other sites
DerBock98 0 Posted July 24, 2020 1. Schumacher Deluxe Edition 2. digital 3. 30.06. 4. no Gamertag: DerBock98 Share this post Link to post Share on other sites
BrenoSoldier z 0 Posted July 24, 2020 (edited) Hi, I don't have my pitcoins yet.I have Schumacher Edition. Pre-Order. Gamertag: BrenoSoldier z Xbox one. Edited July 24, 2020 by breno12312 Mistakes. Share this post Link to post Share on other sites
FaTeChoc 0 Posted July 24, 2020 1. Schumacher edition 2. Xbox digital 3. 2 July 2020 4. No I didn't get Chocgaming96 Share this post Link to post Share on other sites
Goldenwing01 1 Posted July 24, 2020 1. Deluxe Schumacher Edition 2. Digital 3. pre-order 28th June 4. No Gamertag - Goldenwing01 Xbox One console Share this post Link to post Share on other sites
OriginalHazzar 0 Posted July 24, 2020 1. Schumacher edition 2. Digital edition 3. 23 may 4. I have not paid for any Gt OriganalHazzar Share this post Link to post Share on other sites
GioMan807 0 Posted July 24, 2020 (edited) 1. Schumacher Edition 2. Digital 3. 30.06 4. Yes and yes GT: Sp3cialElit3 Edited July 24, 2020 by GioMan807 Share this post Link to post Share on other sites
LukeSamuel5 0 Posted July 24, 2020 (edited) On 7/13/2020 at 10:54 PM, Hoo said: Hi All, There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information: What version of the game did you purchase (Deluxe Edition or 70 Edition) Was this a digital or boxed version of the game? If digital, when was the original purchase made? Have you attempted to purchase any coin packs? If so, were these were added correctly? For other PitCoin-related issues, please check the forums to see if your issue has already been logged. Thanks. 1. Deluxe Edition 2. Digital Edition through the xbox store 3. 2nd July 2020 4. No Gamertag: LukeSamuel5 Edited July 24, 2020 by LukeSamuel5 Share this post Link to post Share on other sites
BarryBL 4,359 Posted July 24, 2020 Locked as we have the data sample we need. Visit below for latest updates Share this post Link to post Share on other sites
