XBOX - Pre-order PitCoins are not being awarded

[ovaldread 0]

Schumacher edition

digital- Xbox store

30/04/2020

no I’ve been waiting patiently for my pitcoins 

 

[BobsYourTeapot 0]

1. Deluxe / Schumacher Edition

2. Digital

3. 2nd May 2020

4. No

Gamertag - TD RoBeRtO

Edited July 23 by BobsYourTeapot

[FlyingZardoz 11]

1. Schumacher Edition
2. Digital

3. 25/04/20

4. No.

GT - Flying Zardoz

 

[Akdlzk 0]

Schumacher

Digital

9 May

Yes. Yes.

[FRS 1]

• What version of the game did you purchase (Deluxe Edition or 70 Edition)
  70 Edition
• Was this a digital or boxed version of the game?
  Digital
• If digital, when was the original purchase made?
  Monday 22nd of June at 21:50 CEST
• Have you attempted to purchase any coin packs? If so, were these were added correctly?
  I have not tried this.
  
  Gamertag: FrosteR NL

[IcemanW64 0]

1: 70 Edition

2:Digital

3: 5th June 2020

4:No

Gamertag: IcemanW64 

[ReeceJC 0]

1. Deluxe/Schumacher edition

2. Digital

3. 15 May

4. No

Edited July 14 by ReeceJC

[BMW435iZHP 4]

1. Schumacher Edition

2. Digital via Xbox store

3. 30 June VIA xbox store on xbox

4. Yes, paid for 11000, got 11000 on 9 July

 

Gamer tag: BMW435iZHP

Edited July 14 by BMW435iZHP
Add gamer tag

[JackJocker66 0]

1. Deluxe

2. Digital

3. Can’t remember exact date but early may

4. I have not purchased any coins but I did get 2.5k from the free podium pass

gamertag-jackjocker66

[RookieSgtX 0]

1. Schumacher Edition

2. Digital on Xbox store

3. 30/6/2020

4. Not yet

 

GT: RookieSgtX

[AaronHalliday 0]

1. Deluxe schumacher edition 

2. digital

3. 27th june 2020 

4. No

[Fitzj03 0]

Deluxe Schumacher Edition 

Digital pre order 

Some time late may/early June

No

[NihilPlusUltra 0]

I emailed customer service and told them I was on PS4, not XBOX, but for some reason I was still asked to post my pitcoin issue here. There doesn’t appear to be any forum related to this issue on PS4.

1. Schumacher Deluxe Edition

2. Physical Copy (PS4)

3. Pre-ordered on June 29th

4. I have not

PSN - NihilPlusUltra

[SpeedyTurtle599 0]

1. Deluxe edition

2. Digital

3. Pre-ordered 26 June 2020

4. No PitCoins ordered

Xbox Gamertag: SpeedyTurtle599

[Gerald89 0]

• Deluxe Edition
• Digital
• I think it was 10th May
• No.

Xbox Gamertag: Gerald89

Edited July 14 by Gerald89

[mwright7 0]

1) Schumacher edition 

2) digital  

3) don’t remember, about a month before it was released 

4). Not bought any, also not been given any

gamer tag; ExoTiiXZ PaCmAn

[Malikavery9932 0]

Deluxe/ Schumacher edition

digitial 

June 18

no

gamertag-  DXD ICHIGO

[Rango 167]

1. Schumacher Edition

2. Digital on Xbox store

3. Preordered 7/6/2020, cancelled, then re-preordered 11/6

4. I haven't purchased any coins

Xbox Gamertag: MDH Rango

Edited July 14 by Rango

[Bendo1977 0]

1. Schumacher Edition

2. Digital Edition

3. June 25th

4. No

Gamertag Big Stav1

[Matthew7034 0]

1. Deluxe schumacher edition

2. digital

3. june 23rd

4. no

[dansmotorsport 20]

1. Schumacher Edition

2. Digital via Xbox store

3. 26/4/2020

4. yes and yes

[Sugandhalaya 2]

1. Schumacher Edition

2. Digital Preorder via Xbox Store

3. 24th June 2020

4. No, not bought any Coins, because i fear that those get lost, too 😞

Gamertag: Sugandhalaya

Edited July 14 by Sugandhalaya

[no1phil 4]

23 hours ago, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

• What version of the game did you purchase (Deluxe Edition or 70 Edition)
• Was this a digital or boxed version of the game?
• If digital, when was the original purchase made?
• Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

Bought the Schumacher edition

Digital purchase

Date of purchase 29/6/2020

No I haven't attempted to buy pitcons

Xbox Gamer Tag no1phil

[Pnut815 3]

1. Schumacher Edition

2. Digital

3. May 26th

4. No

gamertag - Pnut815

[IJNMusashi 0]

On 7/13/2020 at 5:54 PM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

• What version of the game did you purchase (Deluxe Edition or 70 Edition)
• Was this a digital or boxed version of the game?
• If digital, when was the original purchase made?
• Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

1. Schumacher Deluxe Edition

2. Digital

3. May 16th, 2020

4. Have not tried

Gamertag is FlagshipMusashi