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XBOX - Pre-order PitCoins are not being awarded

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Posted (edited)

1. Deluxe Schumacher 

2. Xbox store digital 

3. June 26

4. Have not purchased 

Gamertag: NoWizardHat 

Edited by Rallyelujah

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1. Deluxe/Schumacher Edition

2. Digital

3. June 14th, 2020

4. No

Gamertag - Butsey19

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1. Schumacher Edition

2. Digital

3. June 10, 2020

4. No. I was waiting for the preorder coins to hit my account.

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1 - Schumacher Edition 

2 - Digital from the xbox store 

3- 16/06/20

4- no

Gamertag - Jimmy Bob JR 17

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1. Deluxe edition 

2. Digital xbox store 

3. June 29th

4. no

Gamertag Beanzz8me2 

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Posted (edited)

1. Deluxe/Schumacher Edition

2. Digital

3. July 2, 2020

4. No

gamertag: jcmphreek

Edited by jimmymiks

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Posted (edited)

1. Deluxe Schumacher Edition

2. Digital Purchase from Microsoft Store

3. Purchase date: July 1 2020

4: Xbox Gamertag: PPiDrive

5. Have not tried to purchase pitcoins yet, why spend more money when the initial order is not yet complete?

 

Additional info: on the console, the store app does not recognize dlc content as purchased. Schumacher Edition of the game is labeled owned, and has the play button. The two dlc included with this version show a price and indicate I have to pay for it. That said, the content of installed and most appears available for use in game.

In other games, included dlc shows the owned label rather then the price. 

For some reason, the xbox store is not seeing the dlc as included or having been purchased and perhaps this is causing the issue. Are the pitcoins tied to one of the dlc packs?

Edited by PPiDrive
More info

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shumacher delux edition

digital copy from xbox market place

at least a month before release date

no

gt is SkinShaggy

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On 7/14/2020 at 5:54 AM, Hoo said:

Hi All,

There have been numerous reports of some Xbox One users not receiving their pre-order PitCoins. We are currently investigating this issue with assistance from the team at Microsoft. We will update this thread with more information once we have it. Please be assured that any customer who is entitled to PitCoins will receive them. To assist with our investigations, please could you provide the following information:

  • What version of the game did you purchase (Deluxe Edition or 70 Edition)
  • Was this a digital or boxed version of the game?
  • If digital, when was the original purchase made?
  • Have you attempted to purchase any coin packs? If so, were these were added correctly?

For other PitCoin-related issues, please check the forums to see if your issue has already been logged.

Thanks.

1. Deluxe Schumacher Edition

2. Digital via Xbox Store

3. Preordered on July 1st 2020

4. I have not attempted to purchase the other coin packs

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 1: Schumacher Edition

 2: Digital Download via Xbox Store

 3: 4/5 July 2020

 4: No

 5: Gamertag - xJamieRH 

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Guys seriously...this is the second page were posting details in regarding missing pitcoins, doesnt exactly fill me with confidence...

 

1. Schumacher Edition

2. Digital

3. June (cannot remember exact date)

4. Yes, and they have applied properly.

Gamertags: Dr Budtender (&) AndyGoldLive

 

  • Agree 1

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1 - Schumacher Edition 

2 - Digital from the xbox store 

3- 23/05/20

4- no

Gamertag - Balpe896373 

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Posted (edited)

1. Schumacher Edition

2. Digital via Xbox store

3. 26.06.2020

4. I bought some PitCoins, they were added correctly.

 

Gamertag is I Sir Salt I

Edited by rob81290

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1. Schumacher edition

2. digital on the Xbox store

3. 19.06.2020

4. No I haven’t bought pitcoins 

gamertag: reeceracing2

 

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1. Deluxe Schumacher Edition

2. Digital

3. June 25th

4. Yes, added to my account instantly.

Gamertag: NeeshBoy

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Posted (edited)

1. Deluxe Schumacher Edition

2. Digital on the Xbox Store

3. 19.06.2020

4. Nothing added yet

Xbox Gamertag: Brank0 HD 

 

Edited by Brank0

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Posted (edited)
1 hour ago, Brank0 said:

1. Deluxe Schumacher Edition

2. Digital on the Xbox Store

3. 19.06.2020

4. Nothing added yet

Xbox Gamertag: Brank0 HD 

 

 

Edited by Brank0

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1.Deluxe / Schumacher edition 

2.Digital via xbox store 

3. Cant remember 

4. yes twice and both time got the correct amount 

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Posted (edited)

Sorry for writing twice, forgot the other message I posted earlier.

1. Deluxe Schumacher Edition 

2. Digital on the Xbox Store 

3. 19.06.2020

4. Nothing bought yet

Xbox Gamertag: Brank0 HD

Edited by Brank0
Wrote this message already and can't delete

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1. Delux Schumacher Edition 

2. Digital on the Microsoft Store 

3. July 1st 2020

4. Not bought any, never will. Disgusted they are in the game to be honest. 

 Xbox Gamertag: H99

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1. Schumacher Edition

2. Digital Pre-order via Xbox Store

3. 6th June

4. Yes purchased Pitcoins and they applied correctly

GamerTag - Geth Balor

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1. Deluxe/ Schumacher Edition

2. Digital on the xbox store

3. 1.7.2020

4. Yes i bought some pitcoins, 11000 and i recieved them correctly. 

Xbox GAMERTAG: TunikaKegel7085

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Posted (edited)

1. Deluxe Schumacher Edition

2. Digital

3. April 24

4. No

I also still don't have VIP on my Podium Pass either.

 

XBL GT - ThiccBoiiger

Edited by tyalka93

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1. Schumacher Edition

2. Digital 

3. 1-2 hrs before the Schumacher edition became available 

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