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Crackling audio f1 2020

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Hello @keithck, sorry I can't help you with Grid but I have passed your comments on to the audio guys who work on that project.

Have you posted anything in the Grid forums?

@davidjgurney might be able to help you out.

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4 hours ago, issueskid said:

As mentioned, we are looking into this but I'll be honest, I've never reproduced this so far and I'm working on headphones quite often at the moment.
I'd suggest anybody who can 100% reproduce this issue should send me some more details, in particular the headset you are using it, your audio settings, platform you are playing on and what game mode you are in.

@Thund3r4 You are welcome to your opinion, but I assure you the audio team are not sitting here doing a "copy & paste" year on year. We are constantly working on the game and are immensely passionate about our job and the game. My team and I want to be proud of the products we put out and I think we generally do a good job. We haven't heard the "crackling audio" bug ourselves and don't have a firm MOR in order to even begin fixing it, we will continue to investigate however and if we do find it we'll look into a fix. If you're willing to be courteous and polite I'll talk to you further to discuss any audio issues, including this one to see if we can nail it down.

Hi there. First I would like to apologise for the outburst in earlier posts. My intention is not to diminish the work you guys do. I'm sure you can understand how frustrating it is when we hand over hard earned money for a product that isn't working correctly. 

 

As for evidence, the only game clip I have is larger than the file size limit on this forum. Is there an email I can send the clip to? Details are:

Xbox one x using astro a50 gen 4 headset, also using fanatec v2.5 wheelbase and McLaren gt3 wheel. 

The game is in a multiplayer online race. 

Edited by Thund3r4
Typo

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16 hours ago, Thund3r4 said:

Hi there. First I would like to apologise for the outburst in earlier posts. My intention is not to diminish the work you guys do. I'm sure you can understand how frustrating it is when we hand over hard earned money for a product that isn't working correctly. 

 

As for evidence, the only game clip I have is larger than the file size limit on this forum. Is there an email I can send the clip to? Details are:

Xbox one x using astro a50 gen 4 headset, also using fanatec v2.5 wheelbase and McLaren gt3 wheel. 

The game is in a multiplayer online race. 

Hello @Thund3r4, yes we are all gamers too and we are human so we too get frustrated by bugs in the games that we play too 🙂. I'm here to help try and figure out your problems though so lets see what we can do. Codies don't insist that I communicate with players on the forums, I do it because I genuinly care about my job and the work the audio team has done. I want constructive polite feedback from the forums, keep that coming and I'll keep communicating 👍

I think emailing me a wetransfer link would be a good start. We've done some investigation on this issue yesterday and we think this might be some assets that appear to sound like "crackling" rather than actual "crackling" issues. Without having heard what you guys are hearing though we cant be sure we are talking about the same thing. Let me DM you and we can discuss sending files over.

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Hello guys, are any of you experiencing this in single player or is this online multiplayer only?

@Thund3r4s issue seems something more like a performance issue with the by product being audio drop outs and frame rate drops outs. Is this what everybody else is also finding?

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Ironically, I’m on the wrong thread.  My issue is with GRID 2019.  And yes, it sounds like it’s clipping. Like too much sound happening at the same time.

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On 8/28/2020 at 12:54 PM, issueskid said:

Hello guys, are any of you experiencing this in single player or is this online multiplayer only?

@Thund3r4s issue seems something more like a performance issue with the by product being audio drop outs and frame rate drops outs. Is this what everybody else is also finding?

So I am having lots of audio cracking after that latest update,

 

I have a PS4 Slim and use Turtle Beach Stealth 700 headphones, 

 

The issue seems worse the closer to walls I am, my audio settings are at their default levels. I should have a video clip of this issue but I don't know where to send it 

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Turn down the gain and threshold on the master output limiter, the effects wont side chain and pop as much.

Edited by zZ A M P Aa

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Has there been any kind of progress towards finding a solution?  I am on the Xbox and having bad crackling and audio distortions whenever cars are getting near.   I've done many different tests with no luck. Switching dynamic range from full to limited and even nightmode as was suggested earlier in this thread did not solve anything.  I jump into F12019 and have zero issues.  I am using the RIG800LX headphones but the problem happens on speakers as well.  

Edited by Racer4446

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There still seems to be no fix or solution to this problem. Is very annoying indeed. So used to it now I forget about it most of the time. 

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2 hours ago, Racer4446 said:

Has there been any kind of progress towards finding a solution?  I am on the Xbox and having bad crackling and audio distortions whenever cars are getting near.   I've done many different tests with no luck. Switching dynamic range from full to limited and even nightmode as was suggested earlier in this thread did not solve anything.  I jump into F12019 and have zero issues.  I am using the RIG800LX headphones but the problem happens on speakers as well.  

Well, my issue was actually with Grid 2019 and Rage 2. I’ve put a new control box on my PC audio set up (5.1 surround) and Rage 2 is actually working now. I haven’t tried Grid 2019 yet.  Codemasters asks for a file of the problem which will help them ID it better. It seems very random.  For me the problem was the same on both games so I figured it was an issue with my set up. 
Good luck, I hope you can get it working 

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Yes - I agree with what others have said .

Although I am using Grid 2019 , issue seems the same . Like digital stammering - like you are trying to play a cd with lots of scratches.

Forum on steam suggests to change the bitrate on sounds settings -> additional settings -> advanced .

This has not worked for me . 

Generally , sound is bearable on a qualifying lap with just myself on track . But add in the other cars and it soon deteriorates .

It may be to do with the mixing of sounds . 

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I reduced the amount of crackling I got on the xbox by making sure my audio settings were set to stereo.  I used to have it set to Dolby Atmos (or Windows Sonic) and that made the problem so much worse.  I still think there is some work Codemasters needs to do with the audio settings but this at least helped me.   Just make sure your not in the game or quit out of the game before changing the settings or else they won't take effect in the game.   Since doing this I could get through a race and I only heard faint crackle when the crowd noise came in, but before I couldn't even get off the line before I had to quit.  

But I want to reiterate that this worked for me.  This problem seems to be very inconsistent among users and might not be the solution for you.  Someone in the Bug thread I started a few weeks ago mentioned they only ever used Stereo setting and still had the problem. 

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So I got the repeated crackling sound that got captured in the “share” video too, but since There was an error connecting my ps4 to YouTube, I had to record it on my phone, hope it’s clear. 
 

I am running: f1 2020, ps4, beats headphone through my controller, or tv speakers(both same sound output quality), game and ps4 is fully updated. I am playing my teams. The video links are below. 
 

I have had the problem before and it was temporary and somehow went away for a while. Now it’s back, and I have heard last 2 times I played, Honestly, it distracts me so much, it’s absolutely annoying. 
 

Please help fix. 
 

thank you for your continued support and awesome games! 
 

AM

Edited by amysterya

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I think I have solved the issue on the xbox one.

Before running the game, go to your Xbox settings, under General select Volume & audio output, under Headset audio make sure you have Stereo uncompressed selected for your headset format.
 

Seems to have solved the issue for me so far anyway, playing it through a headset. 

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