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PNGs generated by Photo Mode are transparent

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1.       I took photos from the photo mode while viewing my highlights. The PNG are transparent. I opened them in photoshop to confirm this. A hexdump of the PNG file showed that the data does exist within the file. But my guess is that the alpha values are set to 0. 

2.       PC
3.       1.05 
4.       Unranked 
5.       8. just take a photo in photo mode from highlights.  
6.       Couldn't find any option in game. Thinking of making a python script to set the alpha value in every pixel to confirm my hypothesis. 
7.       Xbox Controller
8.       Photo Attached 

F1_2020_photo_20200726_002449.png

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Posted (edited)

@BarryBL

I get the same issue when running DX12

I took some stardard photos and they were fine, so I thought I’d be clever and take a super resolution photo 23000 x etc. and the png files came out black (tranparent probably as reported above) and now when I try standard photos the same happens, black png files. Something got mangled and remembered.

I am now on 1.06 but the problem existed before with 1.05 (i.e. the problem persisted through the update so it appears to be a retained mangled setting)

SO I turn off Steam sync (whether that matter or not I don’t know)

but when I run the game in DX11 mode I can take good photos again.  But when I return to DX12 the pictures created are blank again.

I would hope there are some clues in here to lead the developers to a simple cause and fix.

Example thumbnails of picture taken with DX11 left and DX12 right

 

I have just run the risk of trying a super resolution photo and 360 and 360 stereo scopic photo in DX11 and they work fine and also the standard still works afterwards.  But when I switch back to DX12, still not working.

 

 

image.jpg

Edited by TeenierNeilb69
Update following trial of super rez and 360 on DX11

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Some further troubleshooting and replication issues.

I fully uninstalled the game and downloaded again.

Exactly the same it works for DX11 but not DX12.

I asked @steviejay69 to try in on his installation (he's never used Photo mode before)

With DX12 he gets the black blank .png files,  but with DX11 png files are fine.

 

So it's repeatable and doesn't appear to be anything to do with previously performed activities such as Super Resolution or 360 image types (as I was suspecting it was something I had done).

 

So it appears that when it did work for me on DX12 we were at game patch 1.03.  But something at 1.05 and 1.06 broke something. Obviously it could be other concurrent Windows updates also breaking something.

A new dxdiag attached here.

 

Perhaps a dxdiag from @steviejay69 might help if you can't replicate at codemasters as it might be something we have in common.

 

 

DxDiag29_Jul_2020.txt

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Not much to add apart from similar cards but different drivers, different W10 and yes can replicate in DX12 but DX11 OK.

 

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I think any kind of overlay will make it transparent. I have the Steam fps counter on and any photos have a transparent square where the fps counter is.

  • Agree 1

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On 7/31/2020 at 1:29 PM, vfxMike said:

I think any kind of overlay will make it transparent. I have the Steam fps counter on and any photos have a transparent square where the fps counter is.

Thanks very much. I saw this post Thursday and wondered.

Came on today and checked in DX12 and the problem still existed.

I KILLED MY DISCORD (OVERLAY) WHICH WAS ACTIVE .

IT WORKS NOW

 

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13 minutes ago, TeenierNeilb69 said:

Thanks very much. I saw this post Thursday and wondered.

Came on today and checked in DX12 and the problem still existed.

I KILLED MY DISCORD (OVERLAY) WHICH WAS ACTIVE .

IT WORKS NOW

It's perhaps time we bombard Discord with bug tickets.

  • Haha 1

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On 7/31/2020 at 12:44 PM, notsomahsoom said:

@TeenierNeilb69are your photos viewable on a 360 degree viewer? 

After turning the overlay off and taking a few. Very good in my VR 360 viewer using the Virtual Desktop 360 photo viewer

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November 26, 2020. It is some overlay issue. I switched to a GEFORCE game filter to change the appearance of gameplay and my images became "transparent". I turned off the GEFORCE game filter function and image capturing is back to normal. Hope this helps.

F1_2020_photo_20201126_003256.png

F1_2020_photo_20201126_004204.png

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This is always going to be an issue. 

GPU overlay (GeForce and Radeon overlay)

Steam overlay

Comms overlays (Discord)

Is it a Windows issue because W10 is **** with window focus jumping all over the place and overlays and modern apps just not liking existing in the same screen real estate?

Tedious and needs sorting.

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