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Ego dump crash + D3D error

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Hi guys,

 

I tried almost everything on my brand new pc and the game keeps crashing and crashing over and over. The game crashes in DirectX11 AND 12. Here are my specs and what i already tried etc

 

Nvidia GTX 2070 Super 8GB
AMD Ryzen 3700X
16GB G skill 3000 Mhz RAM
M2 1TB SSD Western Digital Blue
2 Iiyama Red Eagle monitors 24,5 inch

 

Logs:

[26-07-2020 13:05:49] - ##################################################
[26-07-2020 13:05:49] - EGO dumper
[26-07-2020 13:05:49] - processId=2076, threadId=8376, exceptionPointers=000000000014BF50, buildId=670054
[26-07-2020 13:05:49] - ##################################################
[26-07-2020 13:05:49] - Suspending threads of process 2076
[26-07-2020 13:05:49] - tempPath=C:\Users\Wesley\AppData\Local\Temp\
[26-07-2020 13:05:49] - dumpFilename = C:\Users\Wesley\AppData\Local\Temp\670054-20200726-130549.dmp
[26-07-2020 13:05:49] - offsetsFilename = C:\Users\Wesley\AppData\Local\Temp\670054-20200726-130549.off
[26-07-2020 13:05:49] - infoFilename = C:\Users\Wesley\AppData\Local\Temp\info.txt
[26-07-2020 13:05:49] - dredFilename = C:\Users\Wesley\AppData\Local\Temp\dred.txt
[26-07-2020 13:05:49] - hardwareSettingsInfoFilename = C:\Users\Wesley\AppData\Local\Temp\hardware_settings_info.xml
[26-07-2020 13:05:49] - hardwareSettingsConfigFilename = C:\Users\Wesley\AppData\Local\Temp\hardware_settings_config.xml
[26-07-2020 13:05:49] - zipFilename = C:\Users\Wesley\AppData\Local\Temp\670054-20200726-130549-0.zip
[26-07-2020 13:05:49] - 0x140000000: F1_2020_dx12.exe
[26-07-2020 13:05:49] - 0x7FFBFC310000: ntdll.dll
[26-07-2020 13:05:49] - 0x7FFBFA480000: KERNEL32.DLL
[26-07-2020 13:05:49] - 0x7FFBF9B60000: KERNELBASE.dll
[26-07-2020 13:05:49] - 0x7FFBF7380000: apphelp.dll
[26-07-2020 13:05:49] - 0x7FFBFB8A0000: advapi32.dll
[26-07-2020 13:05:49] - 0x7FFBFAB70000: msvcrt.dll
[26-07-2020 13:05:49] - 0x7FFBFB800000: sechost.dll
[26-07-2020 13:05:49] - 0x7FFBFA7B0000: RPCRT4.dll
[26-07-2020 13:05:49] - 0x7FFBFA220000: crypt32.dll
[26-07-2020 13:05:49] - 0x7FFBF9E30000: ucrtbase.dll
[26-07-2020 13:05:49] - 0x7FFBFB7D0000: gdi32.dll
[26-07-2020 13:05:49] - 0x7FFBE0DC0000: bink2w64.dll
[26-07-2020 13:05:49] - 0x7FFBF9B00000: win32u.dll
[26-07-2020 13:05:49] - 0x7FFBFA8E0000: USER32.dll
[26-07-2020 13:05:49] - 0x7FFBFA110000: gdi32full.dll
[26-07-2020 13:05:49] - 0x7FFBFC1A0000: ole32.dll
[26-07-2020 13:05:49] - 0x7FFBF9A60000: msvcp_win.dll
[26-07-2020 13:05:49] - 0x7FFBFB470000: combase.dll
[26-07-2020 13:05:49] - 0x7FFBFA380000: imagehlp.dll
[26-07-2020 13:05:49] - 0x7FFBD1010000: d3d12.dll
[26-07-2020 13:05:49] - 0x7FFBFA6E0000: oleaut32.dll
[26-07-2020 13:05:49] - 0x7FFBFADC0000: setupapi.dll
[26-07-2020 13:05:49] - 0x7FFBFA010000: cfgmgr32.dll
[26-07-2020 13:05:49] - 0x7FFBC35F0000: d3dcompiler_47.dll
[26-07-2020 13:05:49] - 0x7FFBF9B30000: bcrypt.dll
[26-07-2020 13:05:49] - 0x7FFBE2C10000: dinput8.dll
[26-07-2020 13:05:49] - 0x7FFBFB960000: shell32.dll
[26-07-2020 13:05:49] - 0x7FFBFB410000: shlwapi.dll
[26-07-2020 13:05:49] - 0x7FFBF9FB0000: wintrust.dll
[26-07-2020 13:05:49] - 0x7FFBF83E0000: dxgi.dll
[26-07-2020 13:05:49] - 0x7FFBFB230000: ws2_32.dll
[26-07-2020 13:05:49] - 0x7FFBF2A80000: gpuopen_depthoffieldfx_x64.dll
[26-07-2020 13:05:49] - 0x7FFBF83A0000: hid.dll
[26-07-2020 13:05:49] - 0x7FFBF8F00000: iphlpapi.dll
[26-07-2020 13:05:49] - 0x7FFBEC200000: WINMM.dll
[26-07-2020 13:05:49] - 0x7FFBE6B20000: secur32.dll
[26-07-2020 13:05:49] - 0x7FFBE0450000: steam_api64.dll
[26-07-2020 13:05:49] - 0x7FFBC43D0000: tobii.gameintegration.dll
[26-07-2020 13:05:49] - 0x7FFBF11C0000: winhttp.dll
[26-07-2020 13:05:49] - 0x7FFBE5570000: wininet.dll
[26-07-2020 13:05:49] - 0x7FFBF5610000: wtsapi32.dll
[26-07-2020 13:05:49] - 0x7FFBF16A0000: xinput1_4.dll
[26-07-2020 13:05:49] - 0x7FFBE6B00000: VCRUNTIME140.dll
[26-07-2020 13:05:49] - 0x7FFB9B720000: dxcompiler.dll
[26-07-2020 13:05:49] - 0x7FFBF9820000: DEVOBJ.dll
[26-07-2020 13:05:49] - 0x7FFBE6A50000: MSVCP140.dll
[26-07-2020 13:05:49] - 0x7FFBE05A0000: amd_ags_x64.dll
[26-07-2020 13:05:49] - 0x7FFBD5280000: gfsdk_ssao_d3d12.win64.dll
[26-07-2020 13:05:49] - 0x7FFBF9920000: SSPICLI.DLL
[26-07-2020 13:05:49] - 0x7FFBF9450000: CRYPTBASE.DLL
[26-07-2020 13:05:49] - 0x7FFBFC170000: IMM32.DLL
[26-07-2020 13:05:49] - 0x7FFBF7A10000: kernel.appcore.dll
[26-07-2020 13:05:49] - 0x7FFBF9660000: MSASN1.dll
[26-07-2020 13:05:49] - 0x7FFBC07E0000: gameoverlayrenderer64.dll
[26-07-2020 13:05:49] - 0x7FFBFC160000: PSAPI.DLL
[26-07-2020 13:05:49] - 0x7FFBF17D0000: inputhost.dll
[26-07-2020 13:05:49] - 0x7FFBFB350000: shcore.dll
[26-07-2020 13:05:49] - 0x7FFBF7070000: CoreMessaging.dll
[26-07-2020 13:05:49] - 0x7FFBF6640000: wintypes.dll
[26-07-2020 13:05:49] - 0x7FFBF54B0000: PROPSYS.dll
[26-07-2020 13:05:49] - 0x7FFBF6D10000: CoreUIComponents.dll
[26-07-2020 13:05:49] - 0x7FFBF9F30000: bcryptPrimitives.dll
[26-07-2020 13:05:49] - 0x7FFBF87D0000: ntmarta.dll
[26-07-2020 13:05:49] - 0x7FFB94E30000: steamclient64.dll
[26-07-2020 13:05:49] - 0x7FFBDEF60000: vstdlib_s64.dll
[26-07-2020 13:05:49] - 0x7FFBF2EC0000: VERSION.dll
[26-07-2020 13:05:49] - 0x7FFBF9260000: MSWSOCK.dll
[26-07-2020 13:05:49] - 0x7FFBC0660000: tier0_s64.dll
[26-07-2020 13:05:49] - 0x7FFBF74B0000: uxtheme.dll
[26-07-2020 13:05:49] - 0x9070000: windows.storage.dll
[26-07-2020 13:05:49] - 0x7FFBF94E0000: Wldp.dll
[26-07-2020 13:05:49] - 0x7FFBF99A0000: profapi.dll
[26-07-2020 13:05:49] - 0x7FFBF9430000: CRYPTSP.dll
[26-07-2020 13:05:49] - 0x7FFBF8B80000: rsaenh.dll
[26-07-2020 13:05:49] - 0x7FFBF41A0000: dxcore.dll
[26-07-2020 13:05:49] - 0x7FFBE4360000: cryptnet.dll
[26-07-2020 13:05:49] - 0x7FFBD62E0000: nvspcap64.dll
[26-07-2020 13:05:49] - 0x7FFBB2B70000: nvapi64.dll
[26-07-2020 13:05:49] - 0x7FFBB6700000: nvcuda.dll
[26-07-2020 13:05:49] - 0x7FFB93AF0000: nvcuda64.dll
[26-07-2020 13:05:49] - 0x7FFBE0420000: D3DSCache.dll
[26-07-2020 13:05:49] - 0x7FFBF9960000: USERENV.dll
[26-07-2020 13:05:49] - 0x7FFBF37A0000: twinapi.appcore.dll
[26-07-2020 13:05:49] - 0x7FFBFB950000: NSI.dll
[26-07-2020 13:05:49] - 0x7FFBF31F0000: dhcpcsvc6.DLL
[26-07-2020 13:05:49] - 0x7FFBF3120000: dhcpcsvc.DLL
[26-07-2020 13:05:49] - 0x7FFBF8F50000: DNSAPI.dll
[26-07-2020 13:05:49] - 0x7FFBFA540000: MSCTF.dll
[26-07-2020 13:05:49] - 0x7FFBF8880000: WINSTA.dll
[26-07-2020 13:05:49] - 0x7FFBF16C0000: nvldumdx.dll
[26-07-2020 13:05:49] - 0x7FFBCDC90000: nvwgf2umx.dll
[26-07-2020 13:05:49] - 0x7FFB9AF80000: NvCamera64.dll
[26-07-2020 13:05:49] - 0x7FFBF61E0000: d3d11.dll
[26-07-2020 13:05:49] - 0x7FFBEBAB0000: urlmon.dll
[26-07-2020 13:05:49] - 0x7FFBF3550000: WindowsCodecs.dll
[26-07-2020 13:05:49] - 0x7FFBF2A70000: XINPUT9_1_0.dll
[26-07-2020 13:05:49] - 0x7FFBEEA20000: iertutil.dll
[26-07-2020 13:05:49] - 0x7FFBB6EA0000: d3dcompiler_47_64.dll
[26-07-2020 13:05:49] - 0x7FFBF9070000: powrprof.dll
[26-07-2020 13:05:49] - 0x7FFBF8EE0000: UMPDC.dll
[26-07-2020 13:05:49] - 0x7FFBF83B0000: gpapi.dll
[26-07-2020 13:05:49] - 0x7FFBC3FC0000: nvngx.dll
[26-07-2020 13:05:49] - 0x7FFBC1DD0000: NvTelemetryAPI64.dll
[26-07-2020 13:05:49] - 0x7FFBED290000: DEVRTL.dll
[26-07-2020 13:05:49] - 0x7FFBEB630000: drvstore.dll
[26-07-2020 13:05:49] - 0x7FFBEB9F0000: SPINF.dll
[26-07-2020 13:05:49] - 0x7FFBF6450000: dcomp.dll
[26-07-2020 13:05:49] - 0x7FFBF7720000: dwmapi.dll
[26-07-2020 13:05:49] - 0x7FFBF3FF0000: textinputframework.dll
[26-07-2020 13:05:49] - 0x7FFBFB2A0000: clbcatq.dll
[26-07-2020 13:05:49] - 0x7FFBF3710000: MMDevApi.dll
[26-07-2020 13:05:49] - 0x7FFBF39C0000: AUDIOSES.DLL
[26-07-2020 13:05:49] - 0x7FFBF7630000: resourcepolicyclient.dll
[26-07-2020 13:05:49] - 0x7FFBF2950000: CM.Windows.Gaming.Input.dll
[26-07-2020 13:05:49] - 0x7FFBF2AE0000: Windows.Gaming.Input.dll
[26-07-2020 13:05:49] - 0x7FFBF5F50000: Windows.System.UserDeviceAssociation.dll
[26-07-2020 13:05:49] - 0x7FFBF4240000: usermgrproxy.dll
[26-07-2020 13:05:49] - 0x7FFBB2950000: mssps.dll
[26-07-2020 13:05:49] - 0x7FFBDC1C0000: MSACM32.dll
[26-07-2020 13:05:49] - 0x7FFBE5F80000: winmmbase.dll
[26-07-2020 13:05:49] - 0x7FFB93080000: wmvcore.dll
[26-07-2020 13:05:49] - 0x7FFBEA080000: mfperfhelper.dll
[26-07-2020 13:05:49] - 0x7FFBD3EC0000: WMASF.DLL
[26-07-2020 13:05:49] - 0x7FFBB37D0000: spsreng.dll
[26-07-2020 13:05:49] - 0x7FFBCDBE0000: srloc.dll
[26-07-2020 13:05:49] - 0x7FFBDB810000: wdmaud.drv
[26-07-2020 13:05:49] - 0x7FFBF67A0000: ksuser.dll
[26-07-2020 13:05:49] - 0x7FFBF40F0000: AVRT.dll
[26-07-2020 13:05:49] - 0x7FFBEDA80000: msacm32.drv
[26-07-2020 13:05:49] - 0x7FFBED790000: midimap.dll
[26-07-2020 13:05:49] - 0x7FFBF6090000: Windows.UI.dll
[26-07-2020 13:05:49] - 0x7FFBF58C0000: WindowManagementAPI.dll
[26-07-2020 13:05:49] - 0x7FFBA7C40000: MessageBus.dll
[26-07-2020 13:05:49] - 0x7FFBF0D20000: deviceaccess.dll
[26-07-2020 13:05:49] - 0x7FFB92F40000: dxilconv.dll
[26-07-2020 13:05:49] - 0x7FFBF8BC0000: DPAPI.DLL
[26-07-2020 13:05:49] - 0x7FFBE53A0000: webio.dll
[26-07-2020 13:05:49] - 0x7FFBF3280000: WINNSI.DLL
[26-07-2020 13:05:49] - 0x7FFBF00C0000: rasadhlp.dll
[26-07-2020 13:05:49] - 0x7FFBEFDB0000: fwpuclnt.dll
[26-07-2020 13:05:49] - 0x7FFBF8AA0000: schannel.DLL
[26-07-2020 13:05:49] - 0x7FFBDCAB0000: mskeyprotect.dll
[26-07-2020 13:05:49] - 0x7FFBF9510000: NTASN1.dll
[26-07-2020 13:05:49] - 0x7FFBF9550000: ncrypt.dll
[26-07-2020 13:05:49] - 0x7FFBDCD50000: ncryptsslp.dll
[26-07-2020 13:05:49] - Writing callstacks for threads of process: 2076
[26-07-2020 13:05:49] - Thread: 8376
[26-07-2020 13:05:49] - Thread: 9588
[26-07-2020 13:05:49] - Thread: 1552
[26-07-2020 13:05:49] - Thread: 8020
[26-07-2020 13:05:49] - Thread: 3152
[26-07-2020 13:05:49] - Thread: 11828
[26-07-2020 13:05:49] - Thread: 13616
[26-07-2020 13:05:49] - Thread: 5952
[26-07-2020 13:05:49] - Thread: 16368
[26-07-2020 13:05:49] - Thread: 6928
[26-07-2020 13:05:49] - Thread: 12460
[26-07-2020 13:05:49] - Thread: 15172
[26-07-2020 13:05:49] - Thread: 8036
[26-07-2020 13:05:49] - Thread: 5700
[26-07-2020 13:05:49] - Thread: 13400
[26-07-2020 13:05:49] - Thread: 8564
[26-07-2020 13:05:49] - Thread: 15056
[26-07-2020 13:05:49] - Thread: 3076
[26-07-2020 13:05:49] - Thread: 13068
[26-07-2020 13:05:49] - Thread: 16220
[26-07-2020 13:05:49] - Thread: 5688
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[26-07-2020 13:05:49] - Thread: 7432
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[26-07-2020 13:05:49] - Thread: 4232
[26-07-2020 13:05:49] - Thread: 14696
[26-07-2020 13:05:49] - Thread: 13180
[26-07-2020 13:05:49] - Thread: 8868
[26-07-2020 13:05:49] - Thread: 12472
[26-07-2020 13:05:49] - Thread: 3776
[26-07-2020 13:05:49] - Thread: 1184
[26-07-2020 13:05:49] - Thread: 1928
[26-07-2020 13:05:49] - Thread: 11396
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[26-07-2020 13:05:49] - Thread: 5588
[26-07-2020 13:05:49] - Thread: 12700
[26-07-2020 13:05:49] - Thread: 4128
[26-07-2020 13:05:49] - Thread: 13284
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[26-07-2020 13:05:49] - Thread: 14804
[26-07-2020 13:05:49] - Thread: 13124
[26-07-2020 13:05:49] - Thread: 6980
[26-07-2020 13:05:49] - Thread: 8636
[26-07-2020 13:05:49] - Thread: 12104
[26-07-2020 13:05:49] - Thread: 4468
[26-07-2020 13:05:49] - Thread: 15200
[26-07-2020 13:05:49] - Thread: 12024
[26-07-2020 13:05:49] - Thread: 8960
[26-07-2020 13:05:49] - Thread: 10540
[26-07-2020 13:05:49] - Thread: 5380
[26-07-2020 13:05:49] - Thread: 12376
[26-07-2020 13:05:49] - Thread: 14572
[26-07-2020 13:05:49] - Thread: 11576
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[26-07-2020 13:05:49] - Thread: 13092
[26-07-2020 13:05:49] - Thread: 4664
[26-07-2020 13:05:49] - Offsets file can be found at: C:\Users\Wesley\AppData\Local\Temp\670054-20200726-130549.off.
[26-07-2020 13:05:49] - Writing DMP file.
[26-07-2020 13:05:49] - MiniDump can be found at: C:\Users\Wesley\AppData\Local\Temp\670054-20200726-130549.dmp.
[26-07-2020 13:05:49] - Preparing ZIP file.
[26-07-2020 13:05:49] - Resuming threads of process 2076.


0x887A0005 - DXGI_ERROR_DEVICE_REMOVED The video card has beem physically removed from the system, or a driver upgrade for the video card has occurred. The application should destroy and recreate the device. For help debugging the problem, call ID3D10Device::GetDeviceRemovedReason.

https://i.gyazo.com/b2aa6de154e18420b362d9ed69c1dbad.png

 

What i have tried so far:

- Steamoverlay is off
- Right click on .exe file and changed these settings;  Compatibility Disable fullscreen optimizations Change high DPI settings  Override high DPI scaling behaviour.

- Reinstalled Nvidia driver with DDU 
- Manage 3D Settings > Program Settings > Select the game. Make the following changes: Image Sharpening – Off, Low Latency Mode – Off, Power Management – Prefer Maximum Performance, Texture filtering – Quality – Performance, Threaded Optimization – On

I want to PLAY the game without these kind of things!

 

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it's a driver/windows/directx problem I think and not the games fault.

try to find a solution via google, it could be the chipset driver, but it could also be that the graphics card is not properly seated in the slot, or just a temperature problem.

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1 hour ago, zombie82 said:

it's a driver/windows/directx problem I think and not the games fault.

try to find a solution via google, it could be the chipset driver, but it could also be that the graphics card is not properly seated in the slot, or just a temperature problem.

That's what people say everytime when people post this error but it is not a heat issue or what so ever. The PC is brand new, latetst drivers and directx. I think ''maybe'' the game cant handle it that i have 2 monitors but i want the game to be played on 1 of them.

 

50 other games working perfectly fine on my pc, even bigger game (graphic wise etc). This error i only have with the F1 games and when i read this forum im not the only one.

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48 minutes ago, Poeps said:

That's what people say everytime when people post this error but it is not a heat issue or what so ever. The PC is brand new, latetst drivers and directx. I think ''maybe'' the game cant handle it that i have 2 monitors but i want the game to be played on 1 of them.

 

50 other games working perfectly fine on my pc, even bigger game (graphic wise etc). This error i only have with the F1 games and when i read this forum im not the only one.

I get the same thing ever since the 1.06 update, I'll load up the game, then it comes up that I'm communicating with online services and then it doesn't stop and never connects it so I have to force close the game. I've tried updating my drivers (Same thing would happen even before updating my drivers), turning off my anti-virus and keeping it on just in case, uninstalling and re-installing the game and none of that seems to work.

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12 hours ago, Poeps said:

That's what people say everytime when people post this error but it is not a heat issue or what so ever. The PC is brand new, latetst drivers and directx. I think ''maybe'' the game cant handle it that i have 2 monitors but i want the game to be played on 1 of them.

 

50 other games working perfectly fine on my pc, even bigger game (graphic wise etc). This error i only have with the F1 games and when i read this forum im not the only one.

you ARE the ONLY one with a DXGI_ERROR_DEVICE_REMOVED error.

maybe I say something like that, because my PC is not new and because it's not my first PC, maybe i'm just speaking from over 20 years of experience?

post your dxdiag and we'll see what's wrong

 

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