Heard back from the developers, and users who have experienced this on PC and PS4, can they please attach the affected savegame file so we can continue the investigation. This is CRITICAL in us advancing the issue, so we can experience it first-hand from your saves. We have been unable to replicate so far, because our saves internally seem to be unaffected. If we can get as many affected ones as possible, we get more chance to identify the issue.
How to do so is here:
How to copy your Steam save for F1 2020
Browse to where Steam is installed, usually this will be C:\Program Files (x86)\Steam
Browse to \userdata\xxxxxxxxx\ (where the x’s are your unique user ID)
Right click on the 1080110 folder (this is your F1 2020 save) and select Send To -> Compressed (zipped) folder
Copy that new zipped folder and send it to us at community(AT)codemasters.com (replacing the (AT) with an @)
How to copy a save game
Insert a USB drive in to your PS4.
On the PS4 go to Settings, Application Saved Data Management, Saved Data In System Storage, Copy to USB Storage.
Select your F1 save and copy it to the USB.
Remove the USB and put it in to a PC.
Compress the PS4 folder to a zip file.
Send the file to us at community(AT)codemasters.com (replacing the (AT) with an @ )
HOW TO FIX THE PROBLEM
I had the same problem this afternoon. (Ps4)
I have just solved the problem.
1. search your memory for a F1 file that has no image, delete the file and upload the remaining files to Plus.
2. delete the game and reinstall it. (Plus online Update 1.08)
3. download files from Plus back to your system memory
Except for the last race everything is back in my my Team career
I hope it helps you and you have your data back. ☺️
Apologies for the delay on this one. We are still working hard on investigating the reasoning for your issues experienced.
Can I request that, should you receive a corrupted save message, you send over the 3x8 digit code that you are greeted with. An example of this is below:
UPDATE: For users on PS4/PS5, can affected players please provide what the save system menu looks like and if the save has been marked as corrupt by the system. You can tell because the save icon will change to be silver with a crack through it. A screenshot like the below will be useful.