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[ All Platforms ] - Save Games Corrupt Post 1.08 Master Thread


mrlagg16
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25 minutes ago, BarryBL said:

Thanks @Milesawaay. I think I may need a bug report with your issue then. How far were you into the save also?

A detailed description of the issue. Please include any error codes here. 

When advancing to race weekend in My Team career mode, a message appeared on screen saying "Corrupted Save, Data Overwrite", with three options (see attached photo (copied from previous post)). I first selected "okay" which did nothing, I then selected "Cancel" which then caused the game to stop and then reload but when it came back on it asked my to agree to user licence agreement etc. and reset up game from scratch. All previous MyTeam and game data has now been lost.

Platform
Xbox One

What version of the game you are using (Shown on the start screen in the bottom left corner of the screen)
1.17
Game-mode?
My Team
We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?
Not sure
How do you make the problem happen?
NA
What troubleshooting have you attempted? Please always try to attempt to fix the issue

Tried restarting the game and console - look into the storage data of the game and there is a saved file but unsure if that is a newly created file or the old lost one.
What peripherals are you are using (gamepad, wheel make & model etc) 
None
Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.
Attached - taken from other post that has had same error message.

I was into race 8 or 9 in the first season.

Thanks.

B121543A-BEA0-47ED-934C-68EF0DE17480.png.5ad99ec9ed1c7ac889ed8844442e3f83.png

Edited by Milesawaay
Forgot to attached screenshot.
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Platform
Xbox One S

What version of the game you are using (Shown on the start screen in the bottom left corner of the screen)
1.17
Game-mode?
My Team
We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?
Nope
How do you make the problem happen?
Loading My Team Season 3 Race 7 (Monaco)
What troubleshooting have you attempted? Please always try to attempt to fix the issue

Restarting console, deleting game save from local console, deleting the game and allowing it to re download everything.
What peripherals are you are using (gamepad, wheel make & model etc) 
Thrustmaster TMX Pro Racing Wheel & Pedals
Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.

If there is a way to somehow send you my game save from the Xbox then I will happily do it, just drop me a message.
@BarryBL

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Had gotten many hours into My Team and several into Driver career as well when I finished Race Weekend 12 on My Team. I returned to the main My Team hub, then switched to a different app on my Xbox.

I returned to F1 2020 some time later and was right back where I left off, so  I began making changes to R&D, activities, etc, and advanced to Race Weekend 13 (Hungary). When I tried to load it up, a message popped up that said the save file was corrupted and asked me to either try again and overwrite the corrupted save file, or to continue without saving. There was probably a third “cancel” option based on screens and descriptions from this thread but I don’t remember it. I chose to overwrite the corrupted file, but after a short loading screen was once again notified with an identical corrupt saved file error notice with the same options. I chose to overwrite the corrupted save once again and the same error message popped up, so I chose to continue without saving. I then quit the game. 

When I reloaded the game, it was as if I had loaded it up for the first time, and both My Team and Driver Career were gone. My podium pass level and Pit Bucks were saved. 

Because you asked the last victim,

Livery: Streamlined

Suit: 95% sure it was Trim (slight chance it was Streamlined)

Gloves: Painted

I could’ve quit to main menu before switching to another app and before quitting the game altogether, so I don’t know if that would have helped. But the last thing I expected was to lose my saves altogether—if anything I assumed I’d just lose my latest R&D updates or the last race at worst. The fact that I lost My Driver save as well indicates something deeper than one game mode or anything I did wrong. 

@BarryBL I know this probably isn’t your department, but can you point me to customer service? I just bought this game. The least we deserve after losing so many hours (and others have lost many more than me) is some VIP status or coins or whatever we can compromise on. 

 

Platform
Xbox One 

What version of the game you are using (Shown on the start screen in the bottom left corner of the screen)
1.17

Game-mode?

My Team


We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?

Give me another 20-70 hours and I’ll let you know, but it’s been well documented at this point 


How do you make the problem happen?
Loading My Team Season 1 Race 13 (Hungary) after returning to the game from another app. 


What troubleshooting have you attempted? Please always try to attempt to fix the issue

Looked for lost files on my xbox but didn’t find any—kindly filing this first, given the deluge of similar issues, before I try to figure that out further. 


What peripherals are you are using (gamepad, wheel make & model etc) 

None


Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.

No, but it’s been well documented and my error message matches the screenshots posted elsewhere in this thread 

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  • 2 weeks later...

 

I just had this same thing happen. Everything gone. Very sad. 

Platform: 
Xbox One 

What version of the game you are using (Shown on the start screen in the bottom left corner of the screen)
1.17

Game-mode?

My Team


We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?

Who knows  not redoing all my teams  


How do you make the problem happen?
Loading My Team Season 3 Japan 


What troubleshooting have you attempted? Please always try to attempt to fix the issue

Looked for lost files on my xbox but didn’t find any—kindly filing this first, given the deluge of similar issues, before I try to figure that out further.  Reinstalled game too  


What peripherals are you are using (gamepad, wheel make & model etc) 

None


Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.

No, but it’s been well documented and my error message matches the screenshots posted elsewhere in this thread 

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  • 3 weeks later...
  • A detailed description of the issue. Please include any error codes here. - Entire save data has become corrupted - Career Mode, My Team - Gone.
  • Platform - Xbox One
  • What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) - 1.18
  • Game-mode? - My Team & Career Mode
  • We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? Unknown to me.
  • How do you make the problem happen? This happened upon opening the game, I believe My Team was corrupt.
  • What troubleshooting have you attempted? Please always try to attempt to fix the issue - https://answers.microsoft.com/en-us/xbox/forum/xba_console/xbox-saved-game-data/61686b66-9b70-42ca-a71e-d67154bbaf92
  • What peripherals are you are using (gamepad, wheel make & model etc)  - Xbox One Controller (Standard)
  • Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.  - Will provide upon request. 
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  • 1 month later...

So is this still saved game corruption still an issue or is there any chance it has been fixed by now?

I purchased 2020 during one of the sales a while back but if there's still a significant risk of having my campaign blown away randomly I'm likely going to just keep playing 2019 (which I still really enjoy)

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4 hours ago, ACITceva said:

So is this still saved game corruption still an issue or is there any chance it has been fixed by now?

I purchased 2020 during one of the sales a while back but if there's still a significant risk of having my campaign blown away randomly I'm likely going to just keep playing 2019 (which I still really enjoy)

Yes. I had it a second time. But weirdly I just pressed cancel when it popped out and my save is still fine. 

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  • 3 months later...
1 hour ago, Jimmymac77 said:

Bought F1 2020 a few months ago and same issue has cropped up. 

Enjoyed reading this thread, ridiculous it was just left. What a waste of time and money. Lost 2 seasons worth of gameplay.

Would submit a bug report but what’s the point…

Oh mate, it’s ridiculous, I’ve never known anything like it.

I hope EA tear them apart.

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