recommended Error code "NM14" when joining Weekly Event race

[Guest]

Hello,
I am having an issue with game played on PC/Steam, version 1.14.
I can not seem to join 5 laps ranked for 3 days already, which is when I've bought the game (it works fine in 25%). When searching for a session, one is located pretty fast, then i can not join the session with information 'session no longer exists'. Subsequent attempts will show the error on race length screen, which states "Error Code NM14"
I have fairly quick internet connection that does not show any issues in other online games (speedtest from this moment, when 5 laps ranked isn't working is ~760/630 Mbps): 



I can not find any information regarding this error code. Could someone from Codemasters team chime in and help me understand what may be happening? Seeing as 25% length races work fine I am uncertain if this is issue on my ISP side and if it is, any information I can relay to them is very welcome. I am fairly technical so I can provide more details which would help troubleshooting if instructed.
As the only reason for which I've bought f1 2018 is to play ranked online, so current situation is heavily affecting my ability to enjoy the product. 


Your assistance is very appreciated,
Kind regards :)

[Faya 1,189]

Hi @PawelSb,

Thanks for posting. Are you still getting this error when trying to connect to a 5 lap multiplayer race?

If you are, could you let me know a few things so I can investigate?

• Can you confirm if you’re trying to connect to Ranked or Unranked lobbies?
• Is it a random lobby or that of a friend?
• How are you joining the game?

[Guest]

Hello @Faya, 
Thank you for taking your time to try and help me :)

I am able to join 5 lap rankeds on intermittent basis, but it is highly inconsistent. I'm wondering if it's actually issue on my end or just underlaying networking code issue. Whenever the error appears the code remains the same (NM14).

To answer your questions:
- issue is happening when connecting to Ranked 5 laps lobbies only (i didn't try unranked, and 25% seem to work ok - didn't have this error there once)
- It's a random lobby selected by matchmaking (or however it's called in this particular game... built-in session finder? :))
- Open Steam, Run F1 2018, Pick Multiplayer -> Ranked -> 5 laps -> Goes into searching for session -> joining session -> error "session no longer exists" -> following searches show "Error NM14" on race length selection screen.

It kinda looks as if after finding a buggy session it keeps trying to connect to the same one over and over again. Is there a way to force a new session (ie. clearing cache etc?)

Kind regards :)

[Hoo 164]

Hi @PawelSb, the error is caused when you fail to make a direct connection to the host machine. Sometimes, this is caused by network issues, but we think your suspicion about a bad network game may be correct in this case as reports of this error type are very low in frequency and so we wouldn't expect it to occur for multiple search attempts in a row. We aren't sure why this is happening though, so will need to investigate further.

If this dead session is still present next time you then you could try playing a couple of 25% sessions which may shift your stats enough to match to a different 5-lap session. Alternatively, you could set your home region setting to a different region on the multiplayer menu which may filter out the bad 5-lap session that you keep matching to (although you will likely have higher latency in the new lobby from the other region).

[dogryan100 113]

I had this happen last week in the Austria event and now I'm having this again in the Silverstone event right now. 

I get an error code when trying to connect to the server, "NM14". The frustrating thing about this is that I just can't rejoin straight away, because they are scheduled races I now have to wait an entire hour for the next race...

 

[AdamBokor 5]

And I also couldn't connect to the weekly event race second time... 

Edited July 14, 2019 by AdamBokor
I attached a picture

[RedDevilKT 243]

Hey, I have merged a comment from another thread regarding this issue into here to keep this error code issue in one place. I have passed this onto the team for investigation. Thanks! 

[dfixer 6]

I also had this Bug last week and this week. 

 

It was also always in my first try of the event. This weekend i coudnt confirm since i only had window go to in one event and it gave me the same error NM14. 

 

[dogryan100 113]

3 hours ago, RedDevilKT said:

Hey, I have merged a comment from another thread regarding this issue into here to keep this error code issue in one place. I have passed this onto the team for investigation. Thanks! 

I should mention that it worked fine in the next scheduled race one hour after the post. This bug is hard to recreate and just sometimes happens, sometimes doesn't happen.

[dfixer 6]

To me it "always" happens the first time i try to go into the race... 
At least this weekend and the previous, was like that, but on the first event (austria) 1
Hour later i could connect, at least last weekend, this weekend i havent tryed a second time... 

 

[dogryan100 113]

59 minutes ago, dfixer said:

To me it "always" happens the first time i try to go into the race... 
At least this weekend and the previous, was like that, but on the first event (austria) 1
Hour later i could connect, at least last weekend, this weekend i havent tryed a second time... 

 

In the Austria event I had it for the first 4 hours or something before it fixed

[Nornesnaj 1]

Happend to me today 

tried 2 times now event Monaco,still the same error

Also when y push the OK button system will check communication online etc and stayes on that screen. Software shutdown necesary !

Edited July 20, 2019 by Nornesnaj

[TeenierNeilb69 73]

Same here at Monaco just now 1:00pm

Second attempt the same 3:00pm

 

third time lucky at 4:00pm

DX diag attached

DxDiag_20_Jul_2019.txt

 

Edited July 20, 2019 by TeenierNeilb69

[kamiczjus 0]

 

I have the same problem only in the weekly event (GP Monaco). I can not start the race at different times of the day and the same error all the time. :(

[kobra167 8]

I'm having this same issue as well on the PC. But just for trying to get into the weekly event race. I have no problem getting into ranked or unranked races. 5 attempts to get in so far. All have ended up in the error. Then just goes to endless load screen saying communicating with online services....

Edited July 21, 2019 by kobra167

[BrunoRolim 0]

I have the same problem only in the weekly event ( hungary GP ) nm14 error code !

Help plz I dont know what to do !

I love the MP f1 and want to play !

 

[Adolfkritler 0]

same problem only on weekend events. seems like my safety rating has something to do with it. Im S class. only get in sometimes. My buddy is C class, alwasy gets in a lobby

[Arcticbeard 0]

I have the same problem! 

nm14 error code

[Ivanodef 2]

I am having problem to race on F1-2019 on the weekly event. Today Feb 8th 2020, I tried every hour and it keeps giving the same Error NM-14

[SamTuCan1 0]

I am having the issue that is mentioned via this thread and it is happening irregularly, every 2nd or 3rd game on the weekly event, with the error code "NM14", which is getting rather frustrating as there are only limeted number of races! Im on PC via steam, F1 2019 version 1.20, I have even set up port forwarding on my router and had been marginally better until now?

Please help, I would like to get this issue fixed asap, thanks in advance!

[BarryBL 4,277]

Hi everyone,

NM14 is a first-party issue, connecting to Steam. Can you try the below and see if it helps:

•  Check Connectivity Settings, including Firewalls
•  Verify the integrity of your game files, in 'Properties' of your game

If people can let me know how they got on initially and I'll continue to investigate.

[BarryBL 4,277]

Hi all, 

I've merged this one as it is reporting the same error code. I've edited the title to show this.

[Chameleon 46]

A short description of the problem:   

Unable to connect to session once I joined the hourly Race for weekly event Sunday starting at 1400 hours 2-9-2020.  It took six hours to join one race and then got punted off the track by an Idiot.  I was unable to join another race the rest of the day (Error NM-14 I think) 

Platform you’re on (PS4, Xbox One, PC, Steam):

PC/Steam

 

Game Version (Shown on the Start screen in the bottom left hand corner):

Version 1.2

 

Game Mode, including if it was Single Player or Multiplayer (Time Trial, Career, Grand Prix, Custom Game etc):

Multiplayer Weekly Event

 

If in Multiplayer, how many players and how many AI?

Unknown

 

What happened in the lead up to the problem?

no problems connecting to normal Ranked or Unranked sessions

 

If you get an error message, the exact wording of the error message you're receiving:

I believe it was NM-14

 

Any accessories you are using (wheel, pad, etc):  

Thrustmaster T500 and TMaster Pro pedals

[BarryBL 4,277]

Hi @BenDoverCommy,

I've merged topic as they are on the same issue. We recommend using the top right hand side toolbar in the forums to save re-posting the same issues

[Chameleon 46]

my apologies for the double post but it seems the whole weekend was plagued with this problem.....

i spent 10 hours trying to complete the weekend to no avail.