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Game won't load

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I can't get this game to load in career mode. It loops for three seconds then the screen goes black and it loops again. Very frustrating. 

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Hi, 

Thanks for adding your issue. However, we require all bug reports to follow and complete the template below. This is critical information Codemasters needs to be able to see your bug clearly. Link:

Please add your bug report onto this thread or I will not be able to replicate or diagnose 

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This is my first gaming PC. Therefore I am a novice at technical issues. I am sorry if I am not following your "protocols"

The game loads to the point of career mode Monaco Grand Prix. I click on advance to Monaco Grand Prix, then the screen reverts to Spanish Grand Prix loops for three seconds goes black and then loops to Spanish Grand Prix.

I don't have error codes to display as I explained I am a novice gamer. Again I am sorry if I can't provide the correct information you require to fix this issue. This is the best I can do. 

  • A detailed description of the issue. Please include any error codes here. 
  • Platform
  • What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 
  • Game-mode?
  • We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?
  • How do you make the problem happen?
  • What troubleshooting have you attempted? Please always try to attempt to fix the issue 
  • What peripherals are you are using (gamepad, wheel make & model etc) 
  • Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.   

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Thanks @Exit716,

You added the template, but can you complete it please when you can. Just helps us try to replicate your issue

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12 minutes ago, Exit716 said:

This is my first gaming PC. Therefore I am a novice at technical issues. I am sorry if I am not following your "protocols"

The game loads to the point of career mode Monaco Grand Prix. I click on advance to Monaco Grand Prix, then the screen reverts to Spanish Grand Prix loops for three seconds goes black and then loops to Spanish Grand Prix.

I don't have error codes to display as I explained I am a novice gamer. Again I am sorry if I can't provide the correct information you require to fix this issue. This is the best I can do. 

 

  • A detailed description of the issue. Please include any error codes here. 
  • Platform
  • What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 
  • Game-mode?
  • We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?
  • How do you make the problem happen?
  • What troubleshooting have you attempted? Please always try to attempt to fix the issue 
  • What peripherals are you are using (gamepad, wheel make & model etc) 
  • Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.   

Error codes are shown when the game errors. There is a report code in the game settings menu, that may help. 

The rest are questions in English that can be translated even if English is not your first language.

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