Thank you. Ever think they maybe don't respond because your post isn't worthy of a response because of how you wrote it?
Bug reports can't always be instantly fixed you know, it takes time to research it, recreate it, and then once you've isolated it... fix it. Things take time. It's just a video game, you'll be fine.
I'm on Xbox too; I dont seem to have any disconnection issues. Id suggest checking your connection, as stated above by someone else your issue could be the connection to xbox live itself, not the game's servers. Now with a couple of layers like that connection wise, are you starting to at least see why you can't expect an instant fix because you want to rant about the game being a joke, and the silly play on words of Code"masters"?
Repsect is earned my friend, not given. Even if you paid $65 for something. My day job involves an element of customer service... I'll tell you this: You can be as dramatic or emphatic and disrespectful as you like in your rant to me on the phone, or in an email if you think you're entitled to that. Good for you. I have an obligation to help you because you are my client and that's my job, but my obligation ends as soon as the customer acts that way. We'll simply tell you to call us back when you're ready to have a respectful conversation about your issues. That my friend is the lesson you need to learn. You can yell and scream and throw a 5 year old tantrum all you want; we're just going to ask you to call back when you're ready to have a 2 way conversation and hang up on you. Escalate it to management if you wish; you'll get the same message from them too. It's not that we don't want to help you; it's that we have enough self respect to not be treating like garbage because you can't control your emotions and feel being dramatic and angry is going to get your better results. Guess what; it won't. Again, it's not because of the issue you're raising, it's because of HOW you're raising it.
Nobody is saying you shouldn't be upset, or frustrated if the game isn't working for you and you're certain it's not an issue on your end, or Microsoft's end. Based on what we see here, it could be either or at this point. But there is a right way to address those concerns and frustrations and then there's the wrong way.