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Lost purchases

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I'm using the F1 Mobile app. I accumulated enough credits to purchase the X-Large pack through the shop. After clicking on the purchase button, there was a network failure and a message to go through the Restore Purchases process to get my purchases. After I was able to reconnect I noted my credits had been reduced but that I had not received my purchases. I went to the Restore Puchase and clicked on it but nothing happened. I'm now down 280 Credits (after 30% discount) and have nothing in return. How can I get my purchases?

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