Changing username?

[bigmike20vt 0]

Hi

Is it possible to change the username on our account? My current one is based around my xbox profile, however now my xbox has been put out to pasture, moving forward I would rather use my PC gamer tag

Thanks

Mike

[justbiglee 0]

Hi Mike, if you email custserv@codemasters.com and ask really really nicely (its not normally something they do) they should be able to help you. 

[bigmike20vt 0]

thanks for the info :)

[Syn 2]

justbiglee said:

Hi Mike, if you email custserv@codemasters.com and ask really really nicely (its not normally something they do) they should be able to help you. 

I tried e-mailing support but was told no. Here's their response :(

Thank you for submitting your recent request to Codemasters Customer Services concerning RaceNet. I'm afraid that it isn't possible to change your display name. Sorry for the inconvenience. Kind regards J*** Codemasters Customer Services

[couger1981 89]

Think all you can do is create a new account.

[MATT 23]

Do you also have to change your e-mail this way or can you do it manually yourself? :)

[Loore 0]

Matthew77258 said:

Do you also have to change your e-mail this way or can you do it manually yourself? :)

Support would be your best point of call for that :)

[MATT 23]

Cool, thanks Ben. :)

[MBKF1 91]

@Loore @justbiglee @Satine I'd quite like to change the Email associated with my Codemasters Accounts (for the forum, RaceNet, etc), but obviously I would like to keep my posts, RaceNet scores, etc. Am I able to do this myself? If not, are you able to do it? If not, should I just make a new account with the Email I want and start over?

[Gui1 0]

And I would like to change my username too. Back when I created my account in the old forums (before this and the last one that was introduced in august of 2012 or 2013, can't remember now) you needed to create two different usernames, I think one of them was a general username and the second one was a forum only username.

I want to change that "general" username because it's retarded (c'mon, the first three letters of your real name + the number one  lacks creativity), I typed a random thing that came first in my mind.

[Satine 0]

For all changes of that nature - username, email address etc. you need to contact our customer support team as only they have access to the accounts system. You can email them on custserv@codemasters.com :)

[MBKF1 91]

Okay, thanks for the help. I think I'll try Emailing them and hopefully they can help me out. :)

[MBKF1 91]

The customer service team were great and they changed my Email within a day!

[Zakata 0]

I would say their customer service is awful and outdated.