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Hi, I have a problem related to save data from F1 2020 on my PS4. A few days ago a configuration for season 3 was accidentally saved on my computer that I did not like, so I deleted that game when I had another saved game (both in Playstation Plus and in the system). It happens that when I put the video game, those previous saved games do not allow me to continue with the game where I left off, everything restarts again every time I put the video game, with the creation of the character, the names, etc., etc. Some help in this regard would be appreciated

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Thanks for adding your issue. However, we require all bug reports to follow and complete the template below. This is critical information Codemasters needs to be able to see your bug clearly. Link:

 
 

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Agree. I am sending you the bug report, sorry if my English is not very good:

  • A detailed description of the issue. Please include any error codes here. 

The fundamental problem is that due to the auto-saving of the video game, I saved some things that I did not want for the new season in My Team mode. I tried to go back by loading and unloading all the games on my PS4, and deleting the one corresponding to the mentioned moment, leaving games of internal dates, including a game 1 hour before the same game mode that is the one I wanted to return. The result is that when I start the game, that game saved on my PS4 system, and also on Playstation Plus. It does not appear anywhere, as well as all the configuration of the controls has disappeared

  • Platform

Playstation 4

  • What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 

1.13

  • Game-mode?

My Team

  • We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?

The problem occurs constantly

  • How do you make the problem happen?

Entering the game and team mode normally, they ask me to start the mode again. None of the saved games on the console appear

  • What troubleshooting have you attempted? Please always try to attempt to fix the issue 

I have tried loading and unloading save games multiple times on my system and on Playstation Plus, even via USB stick. Nothing was fixed. Also once the problems started, I deleted the game and downloaded it again. The problems continued

  • What peripherals are you are using (gamepad, wheel make & model etc) 

Dual Shock Controller for PS4

  • Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.   

First image: the uploaded and downloaded games appear, both in the system and online, which I mention
Second image: everything appears as if the game had just been started.
Third image: As you can see in the name of my user, everything is at 0, and if I don't remember correctly, I was going to level 15
Fourth image: in my computer mode, as I said, everything appears as when you start said mode

IMG_20201120_164518_883.jpg

IMG_20201120_164615_431.jpg

IMG_20201120_164620_483.jpg

IMG_20201120_164633_160.jpg

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On 11/20/2020 at 4:55 PM, JoseJuan123 said:

Agree. I am sending you the bug report, sorry if my English is not very good:

  • A detailed description of the issue. Please include any error codes here. 

The fundamental problem is that due to the auto-saving of the video game, I saved some things that I did not want for the new season in My Team mode. I tried to go back by loading and unloading all the games on my PS4, and deleting the one corresponding to the mentioned moment, leaving games of internal dates, including a game 1 hour before the same game mode that is the one I wanted to return. The result is that when I start the game, that game saved on my PS4 system, and also on Playstation Plus. It does not appear anywhere, as well as all the configuration of the controls has disappeared

  • Platform

Playstation 4

  • What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 

1.13

  • Game-mode?

My Team

  • We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?

The problem occurs constantly

  • How do you make the problem happen?

Entering the game and team mode normally, they ask me to start the mode again. None of the saved games on the console appear

  • What troubleshooting have you attempted? Please always try to attempt to fix the issue 

I have tried loading and unloading save games multiple times on my system and on Playstation Plus, even via USB stick. Nothing was fixed. Also once the problems started, I deleted the game and downloaded it again. The problems continued

  • What peripherals are you are using (gamepad, wheel make & model etc) 

Dual Shock Controller for PS4

  • Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.   

First image: the uploaded and downloaded games appear, both in the system and online, which I mention
Second image: everything appears as if the game had just been started.
Third image: As you can see in the name of my user, everything is at 0, and if I don't remember correctly, I was going to level 15
Fourth image: in my computer mode, as I said, everything appears as when you start said mode

IMG_20201120_164518_883.jpg

IMG_20201120_164615_431.jpg

IMG_20201120_164620_483.jpg

IMG_20201120_164633_160.jpg

@BarryBL

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@JoseJuan123

Were you on Level 15 for Series 2 or 3? Remember, we have had a very recent series update and that would have reset your level. Can you move all savegames to a external drive (like a USB for example), then remove all savegames from your PS plus and Playstation and then re-transfer them over.
 

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1 minute ago, BarryBL said:

@ JoseJuan123

¿Estabas en el nivel 15 para la serie 2 o 3? Recuerde, hemos tenido una actualización de serie muy reciente y eso habría restablecido su nivel. ¿Puedes mover todas las partidas guardadas a una unidad externa (como un USB, por ejemplo), luego eliminar todas las partidas guardadas de tu PS plus y Playstation y luego volver a transferirlas?
 

@BarryBL, I'll try what you say. I will transfer all the games to a USB device, erase the saved games and see what happens.

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