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F12020 Game does not start. EGO DUMPER Crash


Sm0

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Hi all,

The game does not start. It happened suddenly: one day worked, the day after didn't. The crash relates to EGO Dumper. Please any kind of help would be really appreciated since I am not able to play the game anymore (after I paid for it...)!

I have an AMD Ryzen 5 with Geforce 2070 super.

 

Here is the log:

[08-12-2020 20:17:38] - ##################################################
[08-12-2020 20:17:38] - EGO dumper
[08-12-2020 20:17:38] - processId=14048, threadId=5836, exceptionPointers=0000000000148C90, buildId=704326
[08-12-2020 20:17:38] - ##################################################
[08-12-2020 20:17:38] - Suspending threads of process 14048
[08-12-2020 20:17:38] - tempPath=C:\Users\smogi\AppData\Local\Temp\
[08-12-2020 20:17:38] - dumpFilename = C:\Users\smogi\AppData\Local\Temp\704326-20201208-201738.dmp
[08-12-2020 20:17:38] - offsetsFilename = C:\Users\smogi\AppData\Local\Temp\704326-20201208-201738.off
[08-12-2020 20:17:38] - infoFilename = C:\Users\smogi\AppData\Local\Temp\info.txt
[08-12-2020 20:17:38] - dredFilename = C:\Users\smogi\AppData\Local\Temp\dred.txt
[08-12-2020 20:17:38] - hardwareSettingsInfoFilename = C:\Users\smogi\AppData\Local\Temp\hardware_settings_info.xml
[08-12-2020 20:17:38] - hardwareSettingsConfigFilename = C:\Users\smogi\AppData\Local\Temp\hardware_settings_config.xml
[08-12-2020 20:17:38] - zipFilename = C:\Users\smogi\AppData\Local\Temp\704326-20201208-201738-0.zip
[08-12-2020 20:17:38] - 0x140000000: F1_2020_dx12.exe
[08-12-2020 20:17:38] - 0x7FF9D06B0000: ntdll.dll
[08-12-2020 20:17:38] - 0x7FF9D0010000: KERNEL32.DLL
[08-12-2020 20:17:38] - 0x7FF9CE340000: KERNELBASE.dll
[08-12-2020 20:17:38] - 0x7FF9D0150000: advapi32.dll
[08-12-2020 20:17:38] - 0x7FF9CF6A0000: msvcrt.dll
[08-12-2020 20:17:38] - 0x7FF9CEE20000: sechost.dll
[08-12-2020 20:17:38] - 0x7FF9CEFF0000: RPCRT4.dll
[08-12-2020 20:17:38] - 0x7FF9CE160000: crypt32.dll
[08-12-2020 20:17:38] - 0x7FF9CE610000: ucrtbase.dll
[08-12-2020 20:17:38] - 0x7FF9D0640000: gdi32.dll
[08-12-2020 20:17:38] - 0x7FF9CE2C0000: win32u.dll
[08-12-2020 20:17:38] - 0x7FF9CDF00000: gdi32full.dll
[08-12-2020 20:17:38] - 0x7FF9B6BA0000: amd_ags_x64.dll
[08-12-2020 20:17:38] - 0x7FF9B2D10000: bink2w64.dll
[08-12-2020 20:17:38] - 0x7FF9CE0C0000: msvcp_win.dll
[08-12-2020 20:17:38] - 0x7FF9CF500000: USER32.dll
[08-12-2020 20:17:38] - 0x7FF9B7140000: d3d12.dll
[08-12-2020 20:17:38] - 0x7FF9D0510000: ole32.dll
[08-12-2020 20:17:38] - 0x7FF9D0260000: imagehlp.dll
[08-12-2020 20:17:38] - 0x7FF9CF130000: combase.dll
[08-12-2020 20:17:38] - 0x7FF9CFE90000: oleaut32.dll
[08-12-2020 20:17:38] - 0x7FF9CE770000: setupapi.dll
[08-12-2020 20:17:38] - 0x7FF9CE2F0000: cfgmgr32.dll
[08-12-2020 20:17:38] - 0x7FF9CE090000: bcrypt.dll
[08-12-2020 20:17:38] - 0x7FF9B2CC0000: dinput8.dll
[08-12-2020 20:17:38] - 0x7FF9CF740000: shell32.dll
[08-12-2020 20:17:38] - 0x7FF95CE30000: d3dcompiler_47.dll
[08-12-2020 20:17:38] - 0x7FF9D0280000: shlwapi.dll
[08-12-2020 20:17:38] - 0x7FF9CC740000: dxgi.dll
[08-12-2020 20:17:38] - 0x7FF9CDDF0000: wintrust.dll
[08-12-2020 20:17:38] - 0x7FF9D00E0000: ws2_32.dll
[08-12-2020 20:17:38] - 0x7FF99F500000: gfsdk_aftermath_lib.x64.dll
[08-12-2020 20:17:38] - 0x7FF95BF60000: dxcompiler.dll
[08-12-2020 20:17:38] - 0x7FF9B6950000: gpuopen_depthoffieldfx_x64.dll
[08-12-2020 20:17:38] - 0x7FF9B0AE0000: gfsdk_ssao_d3d12.win64.dll
[08-12-2020 20:17:38] - 0x7FF9CC700000: hid.dll
[08-12-2020 20:17:38] - 0x7FF9CD280000: iphlpapi.dll
[08-12-2020 20:17:38] - 0x7FF9C52A0000: WINMM.dll
[08-12-2020 20:17:38] - 0x7FF9B8890000: secur32.dll
[08-12-2020 20:17:38] - 0x7FF9B2C70000: steam_api64.dll
[08-12-2020 20:17:38] - 0x7FF964B80000: tobii.gameintegration.dll
[08-12-2020 20:17:38] - 0x7FF9C4ED0000: winhttp.dll
[08-12-2020 20:17:38] - 0x7FF9BACE0000: wininet.dll
[08-12-2020 20:17:38] - 0x7FF9C9B90000: wtsapi32.dll
[08-12-2020 20:17:38] - 0x7FF9C6C60000: MSVCP140.dll
[08-12-2020 20:17:38] - 0x7FF9AB820000: xinput1_4.dll
[08-12-2020 20:17:38] - 0x7FF9C6C40000: VCRUNTIME140.dll
[08-12-2020 20:17:38] - 0x7FF9C6C30000: VERSION.dll
[08-12-2020 20:17:38] - 0x7FF9CDBA0000: DEVOBJ.dll
[08-12-2020 20:17:38] - 0x7FF9CD7B0000: CRYPTBASE.DLL
[08-12-2020 20:17:38] - 0x7FF9CDCA0000: SSPICLI.DLL
[08-12-2020 20:17:38] - 0x7FF9D02E0000: IMM32.DLL
[08-12-2020 20:17:38] - 0x7FF9C13A0000: BgAgent.dll
[08-12-2020 20:17:38] - 0x7FF9CBD60000: kernel.appcore.dll
[08-12-2020 20:17:38] - 0x7FF9CD9E0000: MSASN1.dll
[08-12-2020 20:17:38] - 0x7FF95BD70000: gameoverlayrenderer64.dll
[08-12-2020 20:17:38] - 0x7FF9CF120000: PSAPI.DLL
[08-12-2020 20:17:38] - 0x7FF9B86D0000: inputhost.dll
[08-12-2020 20:17:38] - 0x7FF9CFF60000: shcore.dll
[08-12-2020 20:17:38] - 0x7FF9CB3B0000: CoreMessaging.dll
[08-12-2020 20:17:38] - 0x7FF9C9CF0000: wintypes.dll
[08-12-2020 20:17:38] - 0x7FF9C9A30000: PROPSYS.dll
[08-12-2020 20:17:38] - 0x7FF9CACD0000: CoreUIComponents.dll
[08-12-2020 20:17:38] - 0x7FF9CCB30000: ntmarta.dll
[08-12-2020 20:17:38] - 0x3B00000: bcryptPrimitives.dll
[08-12-2020 20:17:38] - 0x7FF95A9F0000: steamclient64.dll
[08-12-2020 20:17:38] - 0x7FF9CD5E0000: MSWSOCK.dll
[08-12-2020 20:17:38] - 0x7FF9A2070000: vstdlib_s64.dll
[08-12-2020 20:17:38] - 0x7FF95A870000: tier0_s64.dll
[08-12-2020 20:17:38] - 0x7FF9CB860000: uxtheme.dll
[08-12-2020 20:17:38] - 0x9480000: windows.storage.dll
[08-12-2020 20:17:38] - 0x7FF9CD860000: Wldp.dll
[08-12-2020 20:17:38] - 0x7FF9CDD20000: profapi.dll
[08-12-2020 20:17:38] - 0x7FF9CD7C0000: CRYPTSP.dll
[08-12-2020 20:17:38] - 0x7FF9CCF00000: rsaenh.dll
[08-12-2020 20:17:38] - 0x7FF9C4E90000: dxcore.dll
[08-12-2020 20:17:38] - 0x7FF9C6D20000: cryptnet.dll
[08-12-2020 20:17:38] - 0x7FF966540000: nvspcap64.dll
[08-12-2020 20:17:38] - 0x7FF9C0CC0000: nvapi64.dll
[08-12-2020 20:17:38] - 0x7FF9B4E80000: D3DSCache.dll
[08-12-2020 20:17:38] - 0x7FF9CDCE0000: USERENV.dll
[08-12-2020 20:17:38] - 0x7FF9C7AC0000: twinapi.appcore.dll
[08-12-2020 20:17:38] - 0x7FF9D00D0000: NSI.dll
[08-12-2020 20:17:38] - 0x7FF9C7530000: dhcpcsvc6.DLL
[08-12-2020 20:17:38] - 0x7FF9C7700000: dhcpcsvc.DLL
[08-12-2020 20:17:38] - 0x7FF9CD2D0000: DNSAPI.dll
[08-12-2020 20:17:38] - 0x7FF9D03F0000: MSCTF.dll
[08-12-2020 20:17:38] - 0x7FF9CCDC0000: WINSTA.dll
[08-12-2020 20:17:38] - 0x7FF990850000: nvwgf2umx.dll
[08-12-2020 20:17:38] - 0x7FF9C4300000: nvldumdx.dll
[08-12-2020 20:17:38] - 0x7FF95A0D0000: NvCamera64.dll
[08-12-2020 20:17:38] - 0x7FF9B6940000: XINPUT9_1_0.dll
[08-12-2020 20:17:38] - 0x7FF9C7360000: WindowsCodecs.dll
[08-12-2020 20:17:38] - 0x7FF9CA2B0000: d3d11.dll
[08-12-2020 20:17:38] - 0x7FF959CC0000: d3dcompiler_47_64.dll
[08-12-2020 20:17:38] - 0x7FF9CC710000: gpapi.dll
[08-12-2020 20:17:38] - 0x164D0000: bit4upki-store.dll
[08-12-2020 20:17:38] - 0x7FF9A6710000: WinSCard.dll
[08-12-2020 20:17:38] - Writing callstacks for threads of process: 14048
[08-12-2020 20:17:38] - Thread: 5836
[08-12-2020 20:17:38] - Thread: 11628
[08-12-2020 20:17:38] - Thread: 15468
[08-12-2020 20:17:38] - Thread: 7824
[08-12-2020 20:17:38] - Thread: 7820
[08-12-2020 20:17:38] - Thread: 2740
[08-12-2020 20:17:38] - Thread: 9780
[08-12-2020 20:17:38] - Thread: 5904
[08-12-2020 20:17:38] - Thread: 15464
[08-12-2020 20:17:38] - Thread: 1820
[08-12-2020 20:17:38] - Thread: 10152
[08-12-2020 20:17:38] - Thread: 8668
[08-12-2020 20:17:38] - Thread: 13208
[08-12-2020 20:17:38] - Thread: 14040
[08-12-2020 20:17:38] - Thread: 9912
[08-12-2020 20:17:38] - Thread: 7908
[08-12-2020 20:17:38] - Thread: 2572
[08-12-2020 20:17:38] - Thread: 15676
[08-12-2020 20:17:38] - Thread: 14536
[08-12-2020 20:17:38] - Thread: 11740
[08-12-2020 20:17:38] - Thread: 9316
[08-12-2020 20:17:38] - Thread: 2284
[08-12-2020 20:17:38] - Thread: 2944
[08-12-2020 20:17:38] - Thread: 8724
[08-12-2020 20:17:38] - Thread: 16332
[08-12-2020 20:17:38] - Thread: 1236
[08-12-2020 20:17:38] - Thread: 1368
[08-12-2020 20:17:38] - Thread: 15756
[08-12-2020 20:17:38] - Thread: 16024
[08-12-2020 20:17:38] - Thread: 11556
[08-12-2020 20:17:38] - Thread: 16000
[08-12-2020 20:17:38] - Thread: 13796
[08-12-2020 20:17:38] - Thread: 4888
[08-12-2020 20:17:38] - Thread: 1016
[08-12-2020 20:17:38] - Thread: 13344
[08-12-2020 20:17:38] - Thread: 6924
[08-12-2020 20:17:38] - Thread: 13896
[08-12-2020 20:17:38] - Thread: 1492
[08-12-2020 20:17:38] - Thread: 7548
[08-12-2020 20:17:38] - Thread: 4336
[08-12-2020 20:17:38] - Thread: 10052
[08-12-2020 20:17:38] - Thread: 11996
[08-12-2020 20:17:38] - Thread: 7428
[08-12-2020 20:17:38] - Thread: 7008
[08-12-2020 20:17:38] - Thread: 14024
[08-12-2020 20:17:38] - Thread: 3716
[08-12-2020 20:17:38] - Thread: 1416
[08-12-2020 20:17:38] - Thread: 12716
[08-12-2020 20:17:38] - Thread: 13808
[08-12-2020 20:17:38] - Thread: 14144
[08-12-2020 20:17:38] - Thread: 15480
[08-12-2020 20:17:38] - Thread: 15808
[08-12-2020 20:17:38] - Thread: 4884
[08-12-2020 20:17:38] - Thread: 11276
[08-12-2020 20:17:38] - Thread: 3852
[08-12-2020 20:17:38] - Thread: 13056
[08-12-2020 20:17:38] - Thread: 13052
[08-12-2020 20:17:38] - Thread: 2232
[08-12-2020 20:17:38] - Thread: 12064
[08-12-2020 20:17:38] - Thread: 16368
[08-12-2020 20:17:38] - Thread: 2668
[08-12-2020 20:17:38] - Thread: 14288
[08-12-2020 20:17:38] - Thread: 12852
[08-12-2020 20:17:38] - Thread: 12832
[08-12-2020 20:17:38] - Offsets file can be found at: C:\Users\smogi\AppData\Local\Temp\704326-20201208-201738.off.
[08-12-2020 20:17:38] - Writing DMP file.
[08-12-2020 20:17:38] - MiniDump can be found at: C:\Users\smogi\AppData\Local\Temp\704326-20201208-201738.dmp.
[08-12-2020 20:17:38] - Preparing ZIP file.
[08-12-2020 20:17:38] - Resuming threads of process 14048.
 

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16 minutes ago, BarryBL said:

@Sm0, please fill out a bug report template, and also consider the below troubleshooting measures:

 

Hi BarryBL. Thank you for the suggestion. I actually tried to reset my pc to factory setting (deleting everything from it), then reinstalled F12020 and now it works. I hope it lasts... Resetting Windows appears to be the only practicable solution. Still it is a mystery why it started to crash out of the blue.

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