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Hello team,

I just finished the F1 2020 1.14 update and then I can't launch a race. My game is crashing every time.

I have all my Nvidia pilots Updated, I have an I5 processor with 8GB of Ram memory and a RTX 2060 as graphic card so I should be able to run the game easily.

Is anyone else having the same issue ?

Help !

 

Many Thanks,

 

IMG_9119.jpg

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  • Administrator

Hi,
 
Thanks for adding your issue. However, we require all bug reports to follow the templates below. This is critical information Codemasters needs to be able to see your bug clearly. Link:

 
Please add your bug report onto this thread or I will not be able to replicate or diagnose. Is this across all gamemodes? Also, please add a DXDiag

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Hello!

I have the same problem. The game crashes at the start (when you prompt to press a key as the picture of the 4 drivers is shown). It crashes even if I ran the game with dx12 or dx11 settings. I've attached the bug report, the DxDiag report and a screenshot of the crash.

Can anyobody help?

DxDiag.txt

bug_report.txt

Crash.jpg

Edited by sofjim65
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My team season 4 in Hungary, the game crashed. Tried to reload and corrupted game save. Managed to reload but had lost 3 of my sponsors and all my acclaim points. Lap counter during practice sessions is frequently not working. Monza team objectives is to obtain fastest sector 1 & 3 which I achieved but not registered. Most of my major issues have come since 1.14 update

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Hi @BarryBL It happend to me as well today

[16-12-2020 07:36:01] - ##################################################
[16-12-2020 07:36:01] - EGO dumper
[16-12-2020 07:36:01] - processId=9436, threadId=5160, exceptionPointers=000000001263EC10, buildId=712959
[16-12-2020 07:36:01] - ##################################################
[16-12-2020 07:36:01] - Suspending threads of process 9436
[16-12-2020 07:36:01] - tempPath=C:\Users\karma\AppData\Local\Temp\
[16-12-2020 07:36:01] - dumpFilename = C:\Users\karma\AppData\Local\Temp\712959-20201216-073601.dmp
[16-12-2020 07:36:01] - offsetsFilename = C:\Users\karma\AppData\Local\Temp\712959-20201216-073601.off
[16-12-2020 07:36:01] - infoFilename = C:\Users\karma\AppData\Local\Temp\info.txt
[16-12-2020 07:36:01] - dredFilename = C:\Users\karma\AppData\Local\Temp\dred.txt
[16-12-2020 07:36:01] - hardwareSettingsInfoFilename = C:\Users\karma\AppData\Local\Temp\hardware_settings_info.xml
[16-12-2020 07:36:01] - hardwareSettingsConfigFilename = C:\Users\karma\AppData\Local\Temp\hardware_settings_config.xml
[16-12-2020 07:36:01] - zipFilename = C:\Users\karma\AppData\Local\Temp\712959-20201216-073601-0.zip
[16-12-2020 07:36:01] - aftermath = C:\Users\karma\AppData\Local\Temp\F1_2020_dx12.nv-gpudmp
[16-12-2020 07:36:03] - 0x140000000: F1_2020_dx12.exe
[16-12-2020 07:36:03] - 0x7FFFF8A50000: ntdll.dll
[16-12-2020 07:36:03] - 0x7FFFF78B0000: KERNEL32.DLL
[16-12-2020 07:36:03] - 0x7FFFF6370000: KERNELBASE.dll
[16-12-2020 07:36:03] - 0x7FFFF6F30000: advapi32.dll
[16-12-2020 07:36:03] - 0x7FFFF8370000: msvcrt.dll
[16-12-2020 07:36:03] - 0x7FFFF7120000: sechost.dll
[16-12-2020 07:36:03] - 0x7FFFF88E0000: RPCRT4.dll
[16-12-2020 07:36:03] - 0x7FFFF6210000: crypt32.dll
[16-12-2020 07:36:03] - 0x7FFFF66C0000: ucrtbase.dll
[16-12-2020 07:36:03] - 0x7FFFF7AB0000: gdi32.dll
[16-12-2020 07:36:03] - 0x7FFFF6970000: win32u.dll
[16-12-2020 07:36:03] - 0x7FFFF67C0000: gdi32full.dll
[16-12-2020 07:36:03] - 0x7FFFF68D0000: msvcp_win.dll
[16-12-2020 07:36:03] - 0x7FFFF71C0000: USER32.dll
[16-12-2020 07:36:03] - 0x7FFFF7510000: imagehlp.dll
[16-12-2020 07:36:03] - 0x7FFFF6D30000: ole32.dll
[16-12-2020 07:36:03] - 0x7FFFF7550000: combase.dll
[16-12-2020 07:36:03] - 0x7FFFF6BD0000: oleaut32.dll
[16-12-2020 07:36:03] - 0x7FFFF8410000: setupapi.dll
[16-12-2020 07:36:03] - 0x7FFFF6190000: cfgmgr32.dll
[16-12-2020 07:36:03] - 0x7FFFF61E0000: bcrypt.dll
[16-12-2020 07:36:03] - 0x7FFFF7C20000: shell32.dll
[16-12-2020 07:36:03] - 0x7FFFF79A0000: shlwapi.dll
[16-12-2020 07:36:03] - 0x7FFFF69A0000: wintrust.dll
[16-12-2020 07:36:03] - 0x7FFFBF7A0000: d3d12.dll
[16-12-2020 07:36:03] - 0x7FFFF6E60000: ws2_32.dll
[16-12-2020 07:36:03] - 0x7FFFE3980000: dinput8.dll
[16-12-2020 07:36:03] - 0x7FFFE1700000: bink2w64.dll
[16-12-2020 07:36:03] - 0x7FFFF4AE0000: dxgi.dll
[16-12-2020 07:36:03] - 0x7FFFF1340000: amd_ags_x64.dll
[16-12-2020 07:36:03] - 0x7FFFBD540000: dxcompiler.dll
[16-12-2020 07:36:03] - 0x7FFFBEB60000: d3dcompiler_47.dll
[16-12-2020 07:36:03] - 0x7FFFF4AA0000: hid.dll
[16-12-2020 07:36:03] - 0x7FFFF55A0000: iphlpapi.dll
[16-12-2020 07:36:03] - 0x7FFFDFBA0000: secur32.dll
[16-12-2020 07:36:03] - 0x7FFFE3B90000: gpuopen_depthoffieldfx_x64.dll
[16-12-2020 07:36:03] - 0x7FFFD00D0000: gfsdk_ssao_d3d12.win64.dll
[16-12-2020 07:36:03] - 0x7FFFF04C0000: winhttp.dll
[16-12-2020 07:36:03] - 0x7FFFDD2E0000: wininet.dll
[16-12-2020 07:36:03] - 0x7FFFE6B10000: winmm.dll
[16-12-2020 07:36:03] - 0x7FFFF2F30000: wtsapi32.dll
[16-12-2020 07:36:03] - 0x7FFFE16E0000: xinput1_4.dll
[16-12-2020 07:36:03] - 0x7FFFDFFE0000: MSVCP140.dll
[16-12-2020 07:36:03] - 0x7FFFE16C0000: VCRUNTIME140.dll
[16-12-2020 07:36:03] - 0x7FFFF5E90000: DEVOBJ.dll
[16-12-2020 07:36:03] - 0x7FFFE16B0000: VCRUNTIME140_1.dll
[16-12-2020 07:36:03] - 0x7FFFF5A80000: CRYPTBASE.DLL
[16-12-2020 07:36:03] - 0x7FFFBEA10000: gfsdk_aftermath_lib.x64.dll
[16-12-2020 07:36:03] - 0x7FFFED690000: VERSION.dll
[16-12-2020 07:36:03] - 0x7FFFDED00000: steam_api64.dll
[16-12-2020 07:36:03] - 0x7FFFBD360000: tobii.gameintegration.dll
[16-12-2020 07:36:03] - 0x7FFFF6040000: SSPICLI.DLL
[16-12-2020 07:36:03] - 0x7FFFF7970000: IMM32.DLL
[16-12-2020 07:36:03] - 0x7FFFF4100000: kernel.appcore.dll
[16-12-2020 07:36:03] - 0x7FFFF5CB0000: MSASN1.dll
[16-12-2020 07:36:03] - 0x7FFFBD170000: gameoverlayrenderer64.dll
[16-12-2020 07:36:03] - 0x7FFFF7540000: PSAPI.DLL
[16-12-2020 07:36:03] - 0x7FFFEFBA0000: inputhost.dll
[16-12-2020 07:36:03] - 0x7FFFF7A00000: shcore.dll
[16-12-2020 07:36:03] - 0x7FFFF2E30000: CoreMessaging.dll
[16-12-2020 07:36:03] - 0x7FFFF22C0000: PROPSYS.dll
[16-12-2020 07:36:03] - 0x7FFFF3630000: CoreUIComponents.dll
[16-12-2020 07:36:03] - 0x7FFFF2CD0000: wintypes.dll
[16-12-2020 07:36:03] - 0x7FFFF6640000: bcryptPrimitives.dll
[16-12-2020 07:36:03] - 0x7FFFF4ED0000: ntmarta.dll
[16-12-2020 07:36:03] - 0x7FFFBBDF0000: steamclient64.dll
[16-12-2020 07:36:03] - 0x7FFFF58B0000: MSWSOCK.dll
[16-12-2020 07:36:03] - 0x7FFFBBC70000: tier0_s64.dll
[16-12-2020 07:36:03] - 0x7FFFDE7B0000: vstdlib_s64.dll
[16-12-2020 07:36:03] - 0x7FFFF3C60000: uxtheme.dll
[16-12-2020 07:36:03] - 0x9110000: windows.storage.dll
[16-12-2020 07:36:03] - 0x7FFFF5B30000: Wldp.dll
[16-12-2020 07:36:03] - 0x7FFFF60C0000: profapi.dll
[16-12-2020 07:36:03] - 0x7FFFF5A90000: CRYPTSP.dll
[16-12-2020 07:36:03] - 0x7FFFF5240000: rsaenh.dll
[16-12-2020 07:36:03] - 0x7FFFEDAE0000: dxcore.dll
[16-12-2020 07:36:03] - 0x7FFFEB7B0000: cryptnet.dll
[16-12-2020 07:36:03] - 0x7FFFCE850000: nvspcap64.dll
[16-12-2020 07:36:03] - 0x7FFFD9850000: D3DSCache.dll
[16-12-2020 07:36:03] - 0x7FFFF6080000: USERENV.dll
[16-12-2020 07:36:03] - 0x7FFFF17F0000: twinapi.appcore.dll
[16-12-2020 07:36:03] - 0x7FFFE5640000: nvapi64.dll
[16-12-2020 07:36:03] - 0x7FFFF7530000: NSI.dll
[16-12-2020 07:36:03] - 0x7FFFF0E70000: dhcpcsvc6.DLL
[16-12-2020 07:36:03] - 0x7FFFF0DE0000: dhcpcsvc.DLL
[16-12-2020 07:36:03] - 0x7FFFF55F0000: DNSAPI.dll
[16-12-2020 07:36:03] - 0x7FFFF6AB0000: MSCTF.dll
[16-12-2020 07:36:03] - 0x7FFFEFD00000: textinputframework.dll
[16-12-2020 07:36:03] - 0x7FFFF5F70000: WINSTA.dll
[16-12-2020 07:36:03] - 0x7FFFA6A60000: nvwgf2umx.dll
[16-12-2020 07:36:03] - 0x7FFFEC450000: nvldumdx.dll
[16-12-2020 07:36:03] - 0x7FFFF4AB0000: gpapi.dll
[16-12-2020 07:36:03] - 0x7FFFBBAF0000: nvngx.dll
[16-12-2020 07:36:03] - 0x7FFFDFBF0000: NvTelemetryAPI64.dll
[16-12-2020 07:36:03] - 0x7FFFE01C0000: DEVRTL.dll
[16-12-2020 07:36:03] - 0x7FFFE0320000: drvstore.dll
[16-12-2020 07:36:03] - 0x7FFFEDD00000: SPINF.dll
[16-12-2020 07:36:03] - 0x7FFFF30C0000: dcomp.dll
[16-12-2020 07:36:03] - 0x7FFFF3FF0000: dwmapi.dll
[16-12-2020 07:36:03] - 0x7FFFF7B70000: clbcatq.dll
[16-12-2020 07:36:03] - 0x7FFFE5EA0000: MMDevApi.dll
[16-12-2020 07:36:03] - 0x7FFFDC4F0000: AUDIOSES.DLL
[16-12-2020 07:36:03] - 0x7FFFF5FF0000: powrprof.dll
[16-12-2020 07:36:03] - 0x7FFFF5FD0000: UMPDC.dll
[16-12-2020 07:36:03] - 0x7FFFF3C40000: resourcepolicyclient.dll
[16-12-2020 07:36:03] - 0x7FFFE16A0000: CM.Windows.Gaming.Input.dll
[16-12-2020 07:36:03] - 0x7FFFECE40000: Windows.Gaming.Input.dll
[16-12-2020 07:36:03] - 0x7FFFBB960000: mssps.dll
[16-12-2020 07:36:03] - 0x7FFFF3AE0000: MSACM32.dll
[16-12-2020 07:36:03] - 0x7FFFE5240000: winmmbase.dll
[16-12-2020 07:36:03] - 0x7FFFBB700000: wmvcore.dll
[16-12-2020 07:36:03] - 0x7FFFB5970000: mfperfhelper.dll
[16-12-2020 07:36:03] - 0x7FFFDABF0000: WMASF.DLL
[16-12-2020 07:36:03] - 0x7FFFBB5A0000: spsreng.dll
[16-12-2020 07:36:03] - 0x7FFFD97A0000: srloc.dll
[16-12-2020 07:36:03] - 0x7FFFF3B20000: wdmaud.drv
[16-12-2020 07:36:03] - 0x7FFFEF9E0000: AVRT.dll
[16-12-2020 07:36:03] - 0x7FFFF3B10000: ksuser.dll
[16-12-2020 07:36:03] - 0x7FFFF3B00000: msacm32.drv
[16-12-2020 07:36:03] - 0x7FFFF3AD0000: midimap.dll
[16-12-2020 07:36:03] - 0x7FFFEB5C0000: urlmon.dll
[16-12-2020 07:36:03] - 0x7FFFEDD40000: iertutil.dll
[16-12-2020 07:36:03] - 0x7FFFEFE00000: Windows.UI.dll
[16-12-2020 07:36:03] - 0x7FFFEFAF0000: WindowManagementAPI.dll
[16-12-2020 07:36:03] - 0x7FFFF2440000: d3d11.dll
[16-12-2020 07:36:03] - 0x7FFFCFAB0000: d3d11on12.dll
[16-12-2020 07:36:03] - 0x7FFFBB460000: dxilconv.dll
[16-12-2020 07:36:03] - 0x7FFFF5280000: DPAPI.DLL
[16-12-2020 07:36:03] - 0x7FFFE19E0000: webio.dll
[16-12-2020 07:36:03] - 0x7FFFF0E90000: WINNSI.DLL
[16-12-2020 07:36:03] - 0x7FFFEFF50000: rasadhlp.dll
[16-12-2020 07:36:03] - 0x7FFFEFA10000: fwpuclnt.dll
[16-12-2020 07:36:03] - 0x7FFFF5160000: schannel.DLL
[16-12-2020 07:36:03] - 0x7FFFDFB80000: mskeyprotect.dll
[16-12-2020 07:36:03] - 0x7FFFF5B60000: NTASN1.dll
[16-12-2020 07:36:03] - 0x7FFFF5BA0000: ncrypt.dll
[16-12-2020 07:36:03] - 0x7FFFDF1A0000: ncryptsslp.dll
[16-12-2020 07:36:03] - 0x7FFFE0960000: TextShaping.dll
[16-12-2020 07:36:03] - 0x7FFFF3B90000: apphelp.dll
[16-12-2020 07:36:03] - Writing callstacks for threads of process: 9436
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[16-12-2020 07:36:05] - Thread: 10908
[16-12-2020 07:36:05] - Thread: 1408
[16-12-2020 07:36:05] - Offsets file can be found at: C:\Users\karma\AppData\Local\Temp\712959-20201216-073601.off.
[16-12-2020 07:36:05] - Writing DMP file.
[16-12-2020 07:36:22] - MiniDump can be found at: C:\Users\karma\AppData\Local\Temp\712959-20201216-073601.dmp.
[16-12-2020 07:36:22] - Preparing ZIP file.
[16-12-2020 07:36:22] - Resuming threads of process 9436.

hardware_settings_config.xml

hardware_settings_info.xml

DxDiag.txt

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On 12/10/2020 at 5:34 PM, sofjim65 said:

Hello!

I have the same problem. The game crashes at the start (when you prompt to press a key as the picture of the 4 drivers is shown). It crashes even if I ran the game with dx12 or dx11 settings. I've attached the bug report, the DxDiag report and a screenshot of the crash.

Can anybody help?

DxDiag.txt

bug_report.txt

Post motherboard model. (ASUS ?)

Verify Steam files.

Delete the hardware_settings_config.xml

Pick a default sound device in Windows (and remove the webcam for testing).

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Hello,

I have the same problem on PC (v1.14).

What happens: Randomly freeze during race (both online and solo), sound is keep going, force feedback on wheel keeps pulling one direction until reaches the endpoint of the wheel, then EGO dumper pops up. Occasionally the game simply freeze then exit to desktop without EGO dumper.

Moreover when crash happens during online race, it messes up the stats....

 

steam files verified

 

 

egodumper.log

DxDiag.txt

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23 hours ago, steviejay69 said:

Remove or update the BattleEye software?

Verify Steam files.

Delete the hardware_settings_config.xml

DDU the driver (turn off dynamic resolution or display scaling) and clean install.

Hi @steviejay69 Its not help me at all what you send to do just today it crash again with ego dumper 

crash_dump#712959-20201217-082541-0.zip

DxDiag.txt

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On 12/10/2020 at 7:34 PM, sofjim65 said:

Hello!

I have the same problem. The game crashes at the start (when you prompt to press a key as the picture of the 4 drivers is shown). It crashes even if I ran the game with dx12 or dx11 settings. I've attached the bug report, the DxDiag report and a screenshot of the crash.

Can anyobody help?

DxDiag.txt

bug_report.txt

Crash.jpg

 

23 hours ago, steviejay69 said:

Post motherboard model. (ASUS ?)

Verify Steam files.

Delete the hardware_settings_config.xml

Pick a default sound device in Windows (and remove the webcam for testing).

Thank you for the reply!

Well! My M/B is ASUS H81-PLUS.

I had already verified Steam files before my post. I did it again.

I deleted the the hardware_settings_config.xml

I don't really understand the last sentence: "Pick a default sound device in Windows (and remove the webcam for testing)." My default sound device is "Speakers (Realtek High Definition Audio)". There is no "webcam for testing" device. If you mean my webcam, I did deactivate it (both: sound and video devices).

Now the game runs on DirectX 11 but crushes on DirectX 12.

Nvidia Driver is up to date. Windows 10 OS is up to date.

Any more ideas?

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On 12/17/2020 at 8:40 AM, sofjim65 said:

Thank you for the reply!

Well! My M/B is ASUS H81-PLUS.

I had already verified Steam files before my post. I did it again.

I deleted the the hardware_settings_config.xml

I don't really understand the last sentence: "Pick a default sound device in Windows (and remove the webcam for testing)." My default sound device is "Speakers (Realtek High Definition Audio)". There is no "webcam for testing" device. If you mean my webcam, I did deactivate it (both: sound and video devices).

Now the game runs on DirectX 11 but crushes on DirectX 12.

Nvidia Driver is up to date. Windows 10 OS is up to date.

Any more ideas?

OK the BIOS reporting 2303 is not on the ASUS support site (2205) is it a beta or via any ASUS tool? I would advise removing ALL ASUS utilities (USB 3 Boost & AI Suite particularly).

ASMedia USB drivers, please delete any installed driver (Add/Remove Programs), then restart and delete from Device Manager (be sure to tick the delete the driver software) and let the W10 inbox driver install. If you can avoid using the ASMedia USB ports for any devices, then do. They are the blue ports on the motherboard rear panel. The USB 2.0 and front panel support is all Intel H81, but again use USB 2.0 in preference.

The sound driver is the non-DCH ASUS (HDA) variant. Try a UAD variant for DX12. You must uninstall the HDA driver using the Add/Remove Programs. Ideally do this with the internet disconnected....

When the UAD driver is correctly installed your audio device will be displayed as Realtek (r) Audio instead of Realtek High Definition Audio and the Realtek Control Panel will be downloaded from the Microsoft store. These should both assist with DX12, but I would delete the hardware_settings_config.xml after updating things.

Removing the webcam just removes the extra sound sources (It's own mic etc.), selecting a default sound device in Windows is not difficult Start|Control Panel|Sound

Default device for Playback and Recording is selectable on each of the tabs.

Edited by steviejay69
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1 hour ago, zoltan1996 said:

Hi @steviejay69 Its not help me at all what you send to do just today it crash again with ego dumper 

crash_dump#712959-20201217-082541-0.zip

DxDiag.txt

Bit of a "Hail Mary" but post your board make and model please...

Checkerboard AA and Dynamic Scaling are still enabled, but this is a 1030 IDK if that is normal. It's hardly a capable accelerator. Game minimum spec is a 640 but even accounting for generational improvements a 1030 is technically a lower spec card.

Maybe even try TAA off altogether (it won't look nice). Run the game on Ultra Low. Then turn one thing on at a time until you find a crash.

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2 hours ago, steviejay69 said:

Bit of a "Hail Mary" but post your board make and model please...

Checkerboard AA and Dynamic Scaling are still enabled, but this is a 1030 IDK if that is normal. It's hardly a capable accelerator. Game minimum spec is a 640 but even accounting for generational improvements a 1030 is technically a lower spec card.

Maybe even try TAA off altogether (it won't look nice). Run the game on Ultra Low. Then turn one thing on at a time until you find a crash.

DESKTOP-IVIS23L
CPU AMD FX(tm)-6300 Six-Core Processor                3.50 GHz
RAM 8,00 GB
GPU Nvidia Geforce Gt 1030 2GB
Windows 10 Pro 64bit

20H2
19042.685
Windows Feature Experience Pack 120.2212.1070.0

Asrock motherboard

P2.80


 

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4 hours ago, zoltan1996 said:

DESKTOP-IVIS23L
CPU AMD FX(tm)-6300 Six-Core Processor                3.50 GHz
RAM 8,00 GB
GPU Nvidia Geforce Gt 1030 2GB
Windows 10 Pro 64bit

20H2
19042.685
Windows Feature Experience Pack 120.2212.1070.0

Asrock motherboard

P2.80

Yes the motherboard model is not forthcoming, there are many many ASRock motherboards that support your processor.

ASRock 760GM-HDV
ASRock 770DE3L
ASRock 770iCafe
ASRock 870 Extreme3 R2.0
ASRock 870iCafe R2.0
ASRock 880G Extreme3
ASRock 880GM-LE FX
ASRock 880GMH/U3S3
ASRock 890FX Deluxe5
ASRock 890GM Pro3 R2.0
ASRock 890GX Extreme4 R2.0
ASRock 960GC-GS FX
ASRock 960GM-GS3 FX
ASRock 960GM-S3 FX
ASRock 960GM-VGS3 FX
ASRock 960GM/U3S3 FX
ASRock 970 Extreme3 R2.0
ASRock 970 Extreme3
ASRock 970 Extreme4
ASRock 970 Pro2    ATX
ASRock 970 Pro3 R2.0
ASRock 970 Pro3    ATX
ASRock 970A-G/3.1
ASRock 970DE3/US3
ASRock 970M Pro3
ASRock 980DE3/U3S3 R2.0
ASRock 980DE3/U3S3
ASRock 985GM-GS3 FX
ASRock 990FX Extreme3
ASRock 990FX Extreme4
ASRock 990FX Extreme6
ASRock 990FX Extreme9
ASRock Fatal1ty 970 Performance/3.1
ASRock Fatal1ty 970 Performance    ATX
ASRock Fatal1ty 990FX Killer/3.1
ASRock Fatal1ty 990FX Killer
ASRock Fatal1ty 990FX Professional
ASRock M3N78D FX
ASRock N68-GS3 FX
ASRock N68-GS4 FX R2.0
ASRock N68-GS4 FX
ASRock N68-GS4/USB3 FX R2.0
ASRock N68-GS4/USB3 FX
ASRock N68-S3 FX
ASRock N68-VGS3 FX
ASRock N68-VS3 FX
ASRock N68C-GS FX
ASRock N68C-GS4 FX

Edited by steviejay69
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11 minutes ago, steviejay69 said:

Yes the motherboard model is not forthcoming, there are many many ASRock motherboards that support your processor.

ASRock 760GM-HDV
ASRock 770DE3L
ASRock 770iCafe
ASRock 870 Extreme3 R2.0
ASRock 870iCafe R2.0
ASRock 880G Extreme3
ASRock 880GM-LE FX
ASRock 880GMH/U3S3
ASRock 890FX Deluxe5
ASRock 890GM Pro3 R2.0
ASRock 890GX Extreme4 R2.0
ASRock 960GC-GS FX
ASRock 960GM-GS3 FX
ASRock 960GM-S3 FX
ASRock 960GM-VGS3 FX
ASRock 960GM/U3S3 FX
ASRock 970 Extreme3 R2.0
ASRock 970 Extreme3
ASRock 970 Extreme4
ASRock 970 Pro2    ATX
ASRock 970 Pro3 R2.0
ASRock 970 Pro3    ATX
ASRock 970A-G/3.1
ASRock 970DE3/US3
ASRock 970M Pro3
ASRock 980DE3/U3S3 R2.0
ASRock 980DE3/U3S3
ASRock 985GM-GS3 FX
ASRock 990FX Extreme3
ASRock 990FX Extreme4
ASRock 990FX Extreme6
ASRock 990FX Extreme9
ASRock Fatal1ty 970 Performance/3.1
ASRock Fatal1ty 970 Performance    ATX
ASRock Fatal1ty 990FX Killer/3.1
ASRock Fatal1ty 990FX Killer
ASRock Fatal1ty 990FX Professional
ASRock M3N78D FX
ASRock N68-GS3 FX
ASRock N68-GS4 FX R2.0
ASRock N68-GS4 FX
ASRock N68-GS4/USB3 FX R2.0
ASRock N68-GS4/USB3 FX
ASRock N68-S3 FX
ASRock N68-VGS3 FX
ASRock N68-VS3 FX
ASRock N68C-GS FX
ASRock N68C-GS4 FX

ASRock        970 Pro3 R2.0 here's it is @steviejay69

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15 hours ago, zoltan1996 said:

ASRock        970 Pro3 R2.0 here's it is @steviejay69

In the same way that I advise ASMedia USB 3.0 users to try to avoid the use of the ports and load the WU / Inbox driver from W10, I would advise you do the same for your Eltron USB 3.0 controller. Please uninstall any software in Add / Remove Programs, restart and delete the driver software when uninstalling from Device Manager. This will ensure the W10 driver will load on reboot.

The Eltron controller is also used in the composite USB 3.0 front panel connector located just below the audio connectors. Any front panel ports using the connectors on the bottom edge of the motherboard will be using the AMD SB950 Southbridge and will be fine.

You have the P2.80 BIOS which is the latest, so there can be no improvement there.

As in the above example, you have a W10 HDA audio driver, so I'd like you to install the UAD version.

You must uninstall the HDA driver using the Add/Remove Programs. Ideally do this with the internet disconnected....

Edited by steviejay69
UAD link did not work
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  • 3 weeks later...

712959-20210106-163040-0.zip712959-20210106-163040-0.zipHello Codemaster Support i have the same issue after the last update 1.14.

The Game start , but when appear the image with the 4 pilots and i press Enter, the game tryng to connect on line and crash immediately.

I have repaired the game folder, reinstalled Steam, reinstalled the ATI graphics card drivers but nothing.

Here Attached the dump file

712959-20210106-163040-0.zip

 

[08-01-2021 20:40:10] - ##################################################
[08-01-2021 20:40:10] - EGO dumper
[08-01-2021 20:40:10] - processId=7920, threadId=2856, exceptionPointers=000000007A03D330, buildId=712959
[08-01-2021 20:40:10] - ##################################################
[08-01-2021 20:40:11] - Suspending threads of process 7920
[08-01-2021 20:40:11] - tempPath=C:\Users\abianchi\AppData\Local\Temp\
[08-01-2021 20:40:11] - dumpFilename = C:\Users\abianchi\AppData\Local\Temp\712959-20210108-204011.dmp
[08-01-2021 20:40:11] - offsetsFilename = C:\Users\abianchi\AppData\Local\Temp\712959-20210108-204011.off
[08-01-2021 20:40:11] - infoFilename = C:\Users\abianchi\AppData\Local\Temp\info.txt
[08-01-2021 20:40:11] - dredFilename = C:\Users\abianchi\AppData\Local\Temp\dred.txt
[08-01-2021 20:40:11] - hardwareSettingsInfoFilename = C:\Users\abianchi\AppData\Local\Temp\hardware_settings_info.xml
[08-01-2021 20:40:11] - hardwareSettingsConfigFilename = C:\Users\abianchi\AppData\Local\Temp\hardware_settings_config.xml
[08-01-2021 20:40:11] - zipFilename = C:\Users\abianchi\AppData\Local\Temp\712959-20210108-204011-0.zip
[08-01-2021 20:40:11] - 0x140000000: F1_2020_dx12.exe
[08-01-2021 20:40:11] - 0x7FFC34CF0000: ntdll.dll
[08-01-2021 20:40:11] - 0x7FFC32FB0000: KERNEL32.DLL
[08-01-2021 20:40:11] - 0x7FFC325B0000: KERNELBASE.dll
[08-01-2021 20:40:11] - 0x7FFC34940000: advapi32.dll
[08-01-2021 20:40:11] - 0x7FFC348A0000: msvcrt.dll
[08-01-2021 20:40:11] - 0x7FFC34A10000: sechost.dll
[08-01-2021 20:40:11] - 0x7FFC32E00000: RPCRT4.dll
[08-01-2021 20:40:11] - 0x7FFC32AE0000: crypt32.dll
[08-01-2021 20:40:11] - 0x7FFC32460000: ucrtbase.dll
[08-01-2021 20:40:11] - 0x7FFC34870000: gdi32.dll
[08-01-2021 20:40:11] - 0x7FFC32920000: win32u.dll
[08-01-2021 20:40:11] - 0x7FFC2D760000: bink2w64.dll
[08-01-2021 20:40:11] - 0x7FFC34B10000: USER32.dll
[08-01-2021 20:40:11] - 0x7FFC32C40000: gdi32full.dll
[08-01-2021 20:40:11] - 0x7FFC345C0000: ole32.dll
[08-01-2021 20:40:11] - 0x7FFC32880000: msvcp_win.dll
[08-01-2021 20:40:11] - 0x7FFC00500000: d3d12.dll
[08-01-2021 20:40:11] - 0x7FFC338B0000: combase.dll
[08-01-2021 20:40:11] - 0x7FFC349F0000: imagehlp.dll
[08-01-2021 20:40:11] - 0x7FFC33C70000: oleaut32.dll
[08-01-2021 20:40:11] - 0x7FFBC6750000: d3dcompiler_47.dll
[08-01-2021 20:40:11] - 0x7FFC34140000: setupapi.dll
[08-01-2021 20:40:11] - 0x7FFC32560000: cfgmgr32.dll
[08-01-2021 20:40:11] - 0x7FFC2D6F0000: dinput8.dll
[08-01-2021 20:40:11] - 0x7FFC32430000: bcrypt.dll
[08-01-2021 20:40:11] - 0x7FFC2D6C0000: amd_ags_x64.dll
[08-01-2021 20:40:11] - 0x7FFC33080000: shell32.dll
[08-01-2021 20:40:11] - 0x7FFC34AB0000: shlwapi.dll
[08-01-2021 20:40:11] - 0x7FFC30D80000: dxgi.dll
[08-01-2021 20:40:11] - 0x7FFC32A80000: wintrust.dll
[08-01-2021 20:40:11] - 0x7FFC34070000: ws2_32.dll
[08-01-2021 20:40:11] - 0x7FFBC25E0000: dxcompiler.dll
[08-01-2021 20:40:11] - 0x7FFC01CA0000: gfsdk_aftermath_lib.x64.dll
[08-01-2021 20:40:11] - 0x7FFC30D40000: hid.dll
[08-01-2021 20:40:11] - 0x7FFC2A890000: WINMM.dll
[08-01-2021 20:40:11] - 0x7FFC31840000: iphlpapi.dll
[08-01-2021 20:40:11] - 0x7FFBF8A40000: gfsdk_ssao_d3d12.win64.dll
[08-01-2021 20:40:11] - 0x7FFC2E370000: gpuopen_depthoffieldfx_x64.dll
[08-01-2021 20:40:11] - 0x7FFC15100000: secur32.dll
[08-01-2021 20:40:11] - 0x7FFBCB250000: tobii.gameintegration.dll
[08-01-2021 20:40:11] - 0x7FFC1B9A0000: steam_api64.dll
[08-01-2021 20:40:11] - 0x7FFC26D80000: winhttp.dll
[08-01-2021 20:40:11] - 0x7FFC1B480000: wininet.dll
[08-01-2021 20:40:11] - 0x7FFC2E090000: wtsapi32.dll
[08-01-2021 20:40:11] - 0x7FFC2B7F0000: xinput1_4.dll
[08-01-2021 20:40:11] - 0x7FFC2AB90000: VERSION.dll
[08-01-2021 20:40:11] - 0x7FFC19BF0000: MSVCP140.dll
[08-01-2021 20:40:11] - 0x7FFC2C390000: VCRUNTIME140.dll
[08-01-2021 20:40:11] - 0x7FFC32110000: DEVOBJ.dll
[08-01-2021 20:40:11] - 0x7FFC2DA20000: VCRUNTIME140_1.dll
[08-01-2021 20:40:11] - 0x7FFC31D40000: CRYPTBASE.DLL
[08-01-2021 20:40:11] - 0x7FFC322E0000: SSPICLI.DLL
[08-01-2021 20:40:11] - 0x7FFC33880000: IMM32.DLL
[08-01-2021 20:40:11] - 0x7FFC303A0000: kernel.appcore.dll
[08-01-2021 20:40:11] - 0x7FFC31F50000: MSASN1.dll
[08-01-2021 20:40:11] - 0x7FFBC7410000: gameoverlayrenderer64.dll
[08-01-2021 20:40:11] - 0x7FFC33070000: PSAPI.DLL
[08-01-2021 20:40:11] - 0x7FFC1E3A0000: inputhost.dll
[08-01-2021 20:40:11] - 0x7FFC337D0000: shcore.dll
[08-01-2021 20:40:11] - 0x7FFC2FAE0000: CoreMessaging.dll
[08-01-2021 20:40:11] - 0x7FFC2DF00000: PROPSYS.dll
[08-01-2021 20:40:11] - 0x7FFC2E420000: wintypes.dll
[08-01-2021 20:40:11] - 0x7FFC2F780000: CoreUIComponents.dll
[08-01-2021 20:40:11] - 0x7FFC32A00000: bcryptPrimitives.dll
[08-01-2021 20:40:11] - 0x7FFC31230000: ntmarta.dll
[08-01-2021 20:40:11] - 0x7FFBB2E80000: steamclient64.dll
[08-01-2021 20:40:11] - 0x7FFC19A00000: vstdlib_s64.dll
[08-01-2021 20:40:11] - 0x7FFBC6000000: tier0_s64.dll
[08-01-2021 20:40:11] - 0x7FFC31B50000: MSWSOCK.dll
[08-01-2021 20:40:11] - 0x7FFC2FEE0000: uxtheme.dll
[08-01-2021 20:40:11] - 0x91C0000: windows.storage.dll
[08-01-2021 20:40:11] - 0x7FFC31DD0000: Wldp.dll
[08-01-2021 20:40:11] - 0x7FFC32360000: profapi.dll
[08-01-2021 20:40:11] - 0x7FFC31D20000: CRYPTSP.dll
[08-01-2021 20:40:11] - 0x7FFC314E0000: rsaenh.dll
[08-01-2021 20:40:11] - 0x7FFC292D0000: dxcore.dll
[08-01-2021 20:40:11] - 0x7FFC206F0000: D3DSCache.dll
[08-01-2021 20:40:11] - 0x7FFC32320000: USERENV.dll
[08-01-2021 20:40:11] - 0x7FFC2C4E0000: twinapi.appcore.dll
[08-01-2021 20:40:11] - 0x7FFC2D4F0000: atiadlxx.dll
[08-01-2021 20:40:11] - 0x7FFC1E530000: pdh.dll
[08-01-2021 20:40:11] - 0x7FFC345B0000: NSI.dll
[08-01-2021 20:40:11] - 0x7FFC2AE20000: dhcpcsvc6.DLL
[08-01-2021 20:40:11] - 0x7FFC2ADA0000: dhcpcsvc.DLL
[08-01-2021 20:40:11] - 0x7FFC31880000: DNSAPI.dll
[08-01-2021 20:40:11] - 0x7FFC346F0000: MSCTF.dll
[08-01-2021 20:40:11] - 0x7FFC32160000: WINSTA.dll
[08-01-2021 20:40:11] - 0x7FFBA6D70000: amdxc64.dll
[08-01-2021 20:40:11] - 0x7FFC26EA0000: amdihk64.dll
[08-01-2021 20:40:11] - 0x7FFC2F210000: dcomp.dll
[08-01-2021 20:40:11] - 0x7FFC300B0000: dwmapi.dll
[08-01-2021 20:40:11] - 0x7FFC1E2A0000: textinputframework.dll
[08-01-2021 20:40:11] - 0x7FFC32D50000: clbcatq.dll
[08-01-2021 20:40:11] - 0x7FFC2B3F0000: MMDevApi.dll
[08-01-2021 20:40:11] - 0x7FFC2B480000: AUDIOSES.DLL
[08-01-2021 20:40:11] - 0x7FFC32290000: powrprof.dll
[08-01-2021 20:40:11] - 0x7FFC32270000: UMPDC.dll
[08-01-2021 20:40:11] - 0x7FFC2FFC0000: resourcepolicyclient.dll
[08-01-2021 20:40:11] - 0x7FFC2D100000: CM.Windows.Gaming.Input.dll
[08-01-2021 20:40:11] - 0x7FFC2A960000: Windows.Gaming.Input.dll
[08-01-2021 20:40:11] - 0x7FFBC8180000: mssps.dll
[08-01-2021 20:40:11] - 0x7FFC1D930000: MSACM32.dll
[08-01-2021 20:40:11] - 0x7FFC0EBA0000: winmmbase.dll
[08-01-2021 20:40:11] - 0x7FFBC4DF0000: wmvcore.dll
[08-01-2021 20:40:11] - 0x7FFC1F040000: mfperfhelper.dll
[08-01-2021 20:40:11] - 0x7FFC1A580000: WMASF.DLL
[08-01-2021 20:40:11] - 0x7FFBC6CE0000: spsreng.dll
[08-01-2021 20:40:11] - 0x7FFC090C0000: srloc.dll
[08-01-2021 20:40:11] - 0x7FFC1CD20000: wdmaud.drv
[08-01-2021 20:40:11] - 0x7FFC2D0B0000: AVRT.dll
[08-01-2021 20:40:11] - 0x7FFC2E0B0000: ksuser.dll
[08-01-2021 20:40:11] - 0x7FFC2C1A0000: msacm32.drv
[08-01-2021 20:40:11] - 0x7FFC2B100000: midimap.dll
[08-01-2021 20:40:11] - 0x7FFC25B20000: urlmon.dll
[08-01-2021 20:40:11] - 0x7FFC25870000: iertutil.dll
[08-01-2021 20:40:11] - 0x7FFC1E820000: Windows.UI.dll
[08-01-2021 20:40:11] - 0x7FFC2C820000: WindowManagementAPI.dll
[08-01-2021 20:40:11] - 0x7FFC2EB40000: d3d11.dll
[08-01-2021 20:40:11] - 0x7FFC0F930000: d3d11on12.dll
[08-01-2021 20:40:11] - 0x7FFBC4CB0000: dxilconv.dll
[08-01-2021 20:40:11] - 0x7FFC31520000: DPAPI.DLL
[08-01-2021 20:40:11] - 0x7FFC24690000: webio.dll
[08-01-2021 20:40:11] - 0x7FFC2BF00000: WINNSI.DLL
[08-01-2021 20:40:11] - 0x7FFC262D0000: rasadhlp.dll
[08-01-2021 20:40:11] - 0x7FFC26380000: fwpuclnt.dll
[08-01-2021 20:40:11] - 0x7FFC31400000: schannel.DLL
[08-01-2021 20:40:11] - 0x7FFC22EF0000: mskeyprotect.dll
[08-01-2021 20:40:11] - 0x7FFC31E00000: NTASN1.dll
[08-01-2021 20:40:11] - 0x7FFC31E40000: ncrypt.dll
[08-01-2021 20:40:11] - 0x7FFC22FA0000: ncryptsslp.dll
[08-01-2021 20:40:11] - 0x7FFC30D50000: gpapi.dll
[08-01-2021 20:40:11] - 0x7A140000: bit4cnsp.dll
[08-01-2021 20:40:11] - 0x7FFC15F40000: WinSCard.dll
[08-01-2021 20:40:11] - Writing callstacks for threads of process: 7920
[08-01-2021 20:40:11] - Thread: 9508
[08-01-2021 20:40:11] - Thread: 19220
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[08-01-2021 20:40:11] - Thread: 19496
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[08-01-2021 20:40:11] - Offsets file can be found at: C:\Users\abianchi\AppData\Local\Temp\712959-20210108-204011.off.
[08-01-2021 20:40:11] - Writing DMP file.
[08-01-2021 20:40:12] - MiniDump can be found at: C:\Users\abianchi\AppData\Local\Temp\712959-20210108-204011.dmp.
[08-01-2021 20:40:12] - Preparing ZIP file.
[08-01-2021 20:40:12] - Resuming threads of process 7920.

 

DxDiag.txt

hardwaresettings.zip

Edited by AndrewDrewWhite
Add the Log, Hardware Settings and DxDiag.txt
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Hi,
 
Thanks for adding your issue. However, we require all bug reports to follow the templates below. This is critical information Codemasters needs to be able to see your bug clearly. Link:

 
Please add your bug report onto this thread or I will not be able to replicate or diagnose. Is this across all gamemodes? Also, please add a DXDiag

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