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F1 2020 Error: Network Cable Unplugged

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Hi,

I'm running the game on a brand new PC (RTX 3080, 32GB, SSD, Intel 10700k CPU) using Ethernet cable.

When I'm playing with other users in multi-player I always get a "Network Cable Unplugged" error even though my internet is working. 

Please see in the video how it happens. Is there a solution or a way to trace what is wrong and how to fix this?

Thanks

  • A detailed description of the issue. Please include any error codes here. 
  • Platform: PC Windows 10
  • What version of the game you are using (Shown on the start screen in the bottom left corner of the screen): 1.14
  • Game-mode? Multi-player
  • We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? No - it happens randomly during a multiplayer race
  • How do you make the problem happen? it happens randomly during a multiplayer race
  • What troubleshooting have you attempted? Please always try to attempt to fix the issue - Changed network cable, restarted network router etc, checked file integrity
  • What peripherals are you are using (gamepad, wheel make & model etc) - Fanatec DD1, HE Sprint Pedals
  • Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.   

https://www.youtube.com/watch?v=oltloSLa9qU

Edited by greenamit

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OK so remove the sound modification by verifying Steam files. There will be no support until you remove user mods I'm afraid.

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On 12/23/2020 at 9:42 AM, steviejay69 said:

OK so remove the sound modification by verifying Steam files. There will be no support until you remove user mods I'm afraid.

Removed sound mod via integrity/verify steam files and this "Error: network cable unplugged" still happens.

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