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Can't hear Jeff but can hear everything else?

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When I use my headset I can hear everything including Jeff, but when I switch to my sound bar I can hear everything fine except Jeff and the MFD sounds.

When I go to radio output device its on main output device, I cant hear him through that. I can hear him through my controller but he is no where loud enough and I would much rather hear him through my sound bar. The only other option is headset but obviously that wont work using a sound bar. I have no idea why this has happened or how I can fix it, my audio is all fine but I just cant hear jeff, any help will be appreciated.

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