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I CAN'T OPEN F1 2020 (BLACK SCREEN)

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hi I just buy this game today, but when I install it and I can't open the game. it is black screen and crash. There is the same problem with F1 2018, I install the mod before, I try delete f1 2020 folder in mygames, it not work, and change the disk, install nvidia driver  446.14, reinstall the game, all not work. and I need to reboot the PC to close the game, I can't use manager to close it. PLZ HELP MEimage.thumb.png.1f7d25abf4dd541a761df3a4aca49693.pngimage.png.2e48c2f8e915f7a725fcd610199b6585.pngimage.thumb.png.d9936fcddd96077cd2dbbb1afbfa1e81.png

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Hi,
 
Thanks for adding your issue. However, we require all bug reports to follow the templates below. This is critical information Codemasters needs to be able to see your bug clearly. Link:

 EDIT: Please uninstall all mods before I can offer advice, and add a DXDiag too 🙂 
 
Please add your bug report onto this thread or I will not be able to replicate or diagnose   

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[05-01-2021 19:21:16] - ##################################################
[05-01-2021 19:21:16] - EGO dumper
[05-01-2021 19:21:16] - processId=2744, threadId=12392, exceptionPointers=0000000001E8F450, buildId=712959
[05-01-2021 19:21:16] - ##################################################
[05-01-2021 19:21:16] - Suspending threads of process 2744
[05-01-2021 19:21:16] - tempPath=C:\Users\shawn\AppData\Local\Temp\
[05-01-2021 19:21:16] - dumpFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.dmp
[05-01-2021 19:21:16] - offsetsFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.off
[05-01-2021 19:21:16] - infoFilename = C:\Users\shawn\AppData\Local\Temp\info.txt
[05-01-2021 19:21:16] - dredFilename = C:\Users\shawn\AppData\Local\Temp\dred.txt
[05-01-2021 19:21:16] - hardwareSettingsInfoFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_info.xml
[05-01-2021 19:21:16] - hardwareSettingsConfigFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_config.xml
[05-01-2021 19:21:16] - zipFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116-0.zip
[05-01-2021 19:21:16] - 0x140000000: F1_2020.exe
[05-01-2021 19:21:16] - 0x7FFB5D510000: ntdll.dll
[05-01-2021 19:21:16] - 0x7FFB5CFC0000: KERNEL32.DLL
[05-01-2021 19:21:16] - 0x7FFB5ADE0000: KERNELBASE.dll
[05-01-2021 19:21:16] - 0x7FFB580F0000: apphelp.dll
[05-01-2021 19:21:16] - 0x7FFB5C900000: advapi32.dll
[05-01-2021 19:21:16] - 0x7FFB5C760000: msvcrt.dll
[05-01-2021 19:21:16] - 0x7FFB5CD60000: sechost.dll
[05-01-2021 19:21:16] - 0x7FFB5CC30000: RPCRT4.dll
[05-01-2021 19:21:16] - 0x7FFB5B0B0000: crypt32.dll
[05-01-2021 19:21:16] - 0x7FFB5B3A0000: ucrtbase.dll
[05-01-2021 19:21:16] - 0x7FFB5CA60000: gdi32.dll
[05-01-2021 19:21:16] - 0x7FFB5B540000: win32u.dll
[05-01-2021 19:21:16] - 0x7FFB5B210000: gdi32full.dll
[05-01-2021 19:21:16] - 0x7FFB5B4A0000: msvcp_win.dll
[05-01-2021 19:21:16] - 0x7FFB5CA90000: USER32.dll
[05-01-2021 19:21:16] - 0x7FFB5C810000: imagehlp.dll
[05-01-2021 19:21:16] - 0x7FFB5B750000: ole32.dll
[05-01-2021 19:21:16] - 0x7FFB5D080000: combase.dll
[05-01-2021 19:21:16] - 0x7FFB5C830000: oleaut32.dll
[05-01-2021 19:21:16] - 0x7FFB5C050000: setupapi.dll
[05-01-2021 19:21:16] - 0x7FFB5ACE0000: cfgmgr32.dll
[05-01-2021 19:21:16] - 0x7FFB5AC50000: bcrypt.dll
[05-01-2021 19:21:16] - 0x7FFB5B880000: shell32.dll
[05-01-2021 19:21:16] - 0x7FFB5B570000: shlwapi.dll
[05-01-2021 19:21:16] - 0x7FFB5AC80000: wintrust.dll
[05-01-2021 19:21:16] - 0x7FFB5C630000: ws2_32.dll
[05-01-2021 19:21:16] - 0x7FFB51930000: d3d9.dll
[05-01-2021 19:21:16] - 0x7FFB380A0000: bink2w64.dll
[05-01-2021 19:21:16] - 0x7FFB3AAA0000: dinput8.dll
[05-01-2021 19:21:16] - 0x7FFB596A0000: dxgi.dll
[05-01-2021 19:21:16] - 0x7FFB566C0000: gpuopen_depthoffieldfx_x64.dll
[05-01-2021 19:21:16] - 0x7FFB59520000: hid.dll
[05-01-2021 19:21:16] - 0x7FFB5A060000: iphlpapi.dll
[05-01-2021 19:21:16] - 0x7FFB46B40000: secur32.dll
[05-01-2021 19:21:16] - 0x7FFB38050000: steam_api64.dll
[05-01-2021 19:21:16] - 0x7FFB554D0000: amd_ags_x64.dll
[05-01-2021 19:21:16] - 0x7FFB50FB0000: winhttp.dll
[05-01-2021 19:21:16] - 0x7FFB453C0000: wininet.dll
[05-01-2021 19:21:16] - 0x7FFB50AE0000: winmm.dll
[05-01-2021 19:21:16] - 0x7FFB551D0000: wtsapi32.dll
[05-01-2021 19:21:16] - 0x7FFB566B0000: xinput9_1_0.dll
[05-01-2021 19:21:16] - 0x7FFB59530000: kernel.appcore.dll
[05-01-2021 19:21:16] - 0x7FFB58480000: dwmapi.dll
[05-01-2021 19:21:16] - 0x7FFB58D80000: windows.storage.dll
[05-01-2021 19:21:16] - 0x7FFB45960000: VCRUNTIME140.dll
[05-01-2021 19:21:16] - 0x7FFB5A5F0000: Wldp.dll
[05-01-2021 19:21:16] - 0x7FFB37F40000: gfsdk_ssao_d3d11.win64.dll
[05-01-2021 19:21:16] - 0x7FFB5A560000: CRYPTBASE.DLL
[05-01-2021 19:21:16] - 0x7FFB37D60000: tobii.gameintegration.dll
[05-01-2021 19:21:16] - 0x7FFAF1300000: d3dcompiler_47.dll
[05-01-2021 19:21:16] - 0x7FFB5AB30000: SSPICLI.DLL
[05-01-2021 19:21:16] - 0x7FFB5C520000: IMM32.DLL
[05-01-2021 19:21:16] - 0x7FFB5A7D0000: MSASN1.dll
[05-01-2021 19:21:16] - 0x7FFB4D9D0000: inputhost.dll
[05-01-2021 19:21:16] - 0x7FFB5C6A0000: shcore.dll
[05-01-2021 19:21:16] - 0x7FFB57EB0000: CoreMessaging.dll
[05-01-2021 19:21:16] - 0x7FFB562C0000: PROPSYS.dll
[05-01-2021 19:21:16] - 0x7FFB57480000: wintypes.dll
[05-01-2021 19:21:16] - 0x7FFB5B320000: bcryptPrimitives.dll
[05-01-2021 19:21:16] - 0x7FFB57B50000: CoreUIComponents.dll
[05-01-2021 19:21:16] - 0x7FFB59970000: ntmarta.dll
[05-01-2021 19:21:16] - 0x7FFAEFF60000: steamclient64.dll
[05-01-2021 19:21:16] - 0x7FFB5CFB0000: PSAPI.DLL
[05-01-2021 19:21:16] - 0x7FFB54A80000: VERSION.dll
[05-01-2021 19:21:16] - 0x7FFB5A370000: MSWSOCK.dll
[05-01-2021 19:21:16] - 0x7FFB301F0000: vstdlib_s64.dll
[05-01-2021 19:21:16] - 0x7FFAEFBE0000: tier0_s64.dll
[05-01-2021 19:21:16] - 0x7FFB2F0B0000: gameoverlayrenderer64.dll
[05-01-2021 19:21:16] - 0x7FFB58290000: uxtheme.dll
[05-01-2021 19:21:16] - 0x7FFB5AB80000: profapi.dll
[05-01-2021 19:21:16] - 0x7FFB5A540000: CRYPTSP.dll
[05-01-2021 19:21:16] - 0x7FFB59D00000: rsaenh.dll
[05-01-2021 19:21:16] - 0x7FFB567F0000: d3d11.dll
[05-01-2021 19:21:16] - 0x7FFB54A40000: cryptnet.dll
[05-01-2021 19:21:16] - 0x7FFB244F0000: nvspcap64.dll
[05-01-2021 19:21:16] - 0x7FFB51400000: dxcore.dll
[05-01-2021 19:21:16] - 0x7FFB5A990000: DEVOBJ.dll
[05-01-2021 19:21:16] - 0x7FFB51440000: nvapi64.dll
[05-01-2021 19:21:16] - 0x7FFAEDF40000: nvcuda.dll
[05-01-2021 19:21:16] - 0x7FFB5C800000: NSI.dll
[05-01-2021 19:21:16] - 0x7FFB54CF0000: dhcpcsvc6.DLL
[05-01-2021 19:21:16] - 0x7FFB54CD0000: dhcpcsvc.DLL
[05-01-2021 19:21:16] - 0x7FFB5A0A0000: DNSAPI.dll
[05-01-2021 19:21:16] - 0x7FFB5B5D0000: MSCTF.dll
[05-01-2021 19:21:16] - 0x7FFB0B2A0000: SS3DevProps.dll
[05-01-2021 19:21:16] - 0xE630000: RTSSHooks64.dll
[05-01-2021 19:21:16] - 0x7FFB5C9B0000: clbcatq.dll
[05-01-2021 19:21:16] - 0x7FFB538D0000: MMDevApi.dll
[05-01-2021 19:21:16] - 0x7FFB53960000: AUDIOSES.DLL
[05-01-2021 19:21:16] - 0x7FFB5AA00000: powrprof.dll
[05-01-2021 19:21:16] - 0x7FFB5A9E0000: UMPDC.dll
[05-01-2021 19:21:16] - 0x7FFB5A770000: WINSTA.dll
[05-01-2021 19:21:16] - 0x7FFB512D0000: nvldumdx.dll
[05-01-2021 19:21:16] - 0x7FFB1B570000: nvwgf2umx.dll
[05-01-2021 19:21:16] - 0x7FFAEF440000: NvCamera64.dll
[05-01-2021 19:21:16] - 0x7FFB508F0000: urlmon.dll
[05-01-2021 19:21:16] - 0x7FFB53580000: WindowsCodecs.dll
[05-01-2021 19:21:16] - 0x7FFB4D4B0000: iertutil.dll
[05-01-2021 19:21:16] - 0x7FFAEF030000: d3dcompiler_47_64.dll
[05-01-2021 19:21:16] - 0x11C20000: gpapi.dll
[05-01-2021 19:21:16] - 0x7FFB2EE00000: nvngx.dll
[05-01-2021 19:21:16] - 0x7FFB4EE30000: NvTelemetryAPI64.dll
[05-01-2021 19:21:16] - 0x7FFB50F90000: DEVRTL.dll
[05-01-2021 19:21:16] - 0x7FFB50E40000: drvstore.dll
[05-01-2021 19:21:16] - 0x7FFB4E1C0000: SPINF.dll
[05-01-2021 19:21:16] - 0x7FFB4D8D0000: textinputframework.dll
[05-01-2021 19:21:16] - 0x7FFB4FAC0000: Oleacc.dll
[05-01-2021 19:21:16] - 0x7FFB4E5C0000: OneCoreCommonProxyStub.dll
[05-01-2021 19:21:16] - 0x7FFB52530000: OneCoreUAPCommonProxyStub.dll
[05-01-2021 19:21:16] - 0x7FFB575E0000: dcomp.dll
[05-01-2021 19:21:16] - 0x7FFB58390000: resourcepolicyclient.dll
[05-01-2021 19:21:16] - 0x7FFB42E10000: CM.Windows.Gaming.Input.dll
[05-01-2021 19:21:16] - 0x7FFB52D80000: Windows.Gaming.Input.dll
[05-01-2021 19:21:16] - 0x7FFB53AF0000: twinapi.appcore.dll
[05-01-2021 19:21:16] - 0x7FFB52D60000: Windows.System.UserDeviceAssociation.dll
[05-01-2021 19:21:16] - 0x7FFB54C70000: usermgrproxy.dll
[05-01-2021 19:21:16] - 0x7FFB0D350000: mssps.dll
[05-01-2021 19:21:16] - 0x7FFB360E0000: MSACM32.dll
[05-01-2021 19:21:16] - 0x7FFB2CFE0000: winmmbase.dll
[05-01-2021 19:21:16] - 0x7FFB375C0000: wmvcore.dll
[05-01-2021 19:21:16] - 0x7FFB37490000: mfperfhelper.dll
[05-01-2021 19:21:16] - 0x7FFB3A5B0000: WMASF.DLL
[05-01-2021 19:21:16] - 0x7FFB0D1F0000: spsreng.dll
[05-01-2021 19:21:16] - 0x7FFB1A880000: srloc.dll
[05-01-2021 19:21:16] - 0x7FFB301A0000: wdmaud.drv
[05-01-2021 19:21:16] - 0x7FFAFD4E0000: ksuser.dll
[05-01-2021 19:21:16] - 0x7FFB549C0000: AVRT.dll
[05-01-2021 19:21:16] - 0x7FFB428A0000: msacm32.drv
[05-01-2021 19:21:16] - 0x7FFB3CD30000: midimap.dll
[05-01-2021 19:21:16] - Writing callstacks for threads of process: 2744
[05-01-2021 19:21:16] - Thread: 8732
[05-01-2021 19:21:16] - Thread: 3712
[05-01-2021 19:21:16] - Thread: 13952
[05-01-2021 19:21:16] - Thread: 12392
[05-01-2021 19:21:16] - Thread: 10748
[05-01-2021 19:21:16] - Thread: 13424
[05-01-2021 19:21:16] - Thread: 10340
[05-01-2021 19:21:16] - Thread: 16452
[05-01-2021 19:21:16] - Thread: 19376
[05-01-2021 19:21:16] - Thread: 13096
[05-01-2021 19:21:16] - Thread: 8656
[05-01-2021 19:21:16] - Thread: 5608
[05-01-2021 19:21:16] - Thread: 12352
[05-01-2021 19:21:16] - Thread: 11844
[05-01-2021 19:21:16] - Thread: 13492
[05-01-2021 19:21:16] - Thread: 17368
[05-01-2021 19:21:16] - Thread: 9796
[05-01-2021 19:21:16] - Thread: 15892
[05-01-2021 19:21:16] - Thread: 16744
[05-01-2021 19:21:16] - Thread: 10876
[05-01-2021 19:21:16] - Thread: 13452
[05-01-2021 19:21:16] - Thread: 460
[05-01-2021 19:21:16] - Thread: 12164
[05-01-2021 19:21:16] - Thread: 16244
[05-01-2021 19:21:16] - Thread: 15800
[05-01-2021 19:21:16] - Thread: 19424
[05-01-2021 19:21:16] - Thread: 11272
[05-01-2021 19:21:16] - Thread: 12012
[05-01-2021 19:21:16] - Thread: 10776
[05-01-2021 19:21:16] - Thread: 5832
[05-01-2021 19:21:16] - Thread: 13896
[05-01-2021 19:21:16] - Thread: 788
[05-01-2021 19:21:16] - Thread: 17176
[05-01-2021 19:21:16] - Thread: 19148
[05-01-2021 19:21:16] - Thread: 10412
[05-01-2021 19:21:16] - Thread: 19036
[05-01-2021 19:21:16] - Thread: 1540
[05-01-2021 19:21:16] - Thread: 3344
[05-01-2021 19:21:16] - Thread: 19276
[05-01-2021 19:21:16] - Thread: 14000
[05-01-2021 19:21:16] - Thread: 19296
[05-01-2021 19:21:16] - Thread: 6008
[05-01-2021 19:21:16] - Thread: 12368
[05-01-2021 19:21:16] - Thread: 6436
[05-01-2021 19:21:16] - Thread: 12304
[05-01-2021 19:21:16] - Thread: 5244
[05-01-2021 19:21:16] - Thread: 18116
[05-01-2021 19:21:16] - Thread: 16232
[05-01-2021 19:21:16] - Thread: 12972
[05-01-2021 19:21:16] - Thread: 9140
[05-01-2021 19:21:16] - Thread: 5808
[05-01-2021 19:21:16] - Thread: 19200
[05-01-2021 19:21:16] - Thread: 16732
[05-01-2021 19:21:16] - Thread: 4244
[05-01-2021 19:21:16] - Thread: 2024
[05-01-2021 19:21:16] - Thread: 15624
[05-01-2021 19:21:16] - Thread: 10320
[05-01-2021 19:21:16] - Thread: 2752
[05-01-2021 19:21:16] - Thread: 6224
[05-01-2021 19:21:16] - Thread: 9788
[05-01-2021 19:21:16] - Thread: 1504
[05-01-2021 19:21:16] - Thread: 5204
[05-01-2021 19:21:16] - Thread: 19108
[05-01-2021 19:21:16] - Thread: 16040
[05-01-2021 19:21:16] - Thread: 3560
[05-01-2021 19:21:16] - Thread: 13004
[05-01-2021 19:21:16] - Thread: 1408
[05-01-2021 19:21:16] - Thread: 18396
[05-01-2021 19:21:16] - Thread: 12620
[05-01-2021 19:21:16] - Thread: 12228
[05-01-2021 19:21:16] - Thread: 132
[05-01-2021 19:21:16] - Thread: 14848
[05-01-2021 19:21:16] - Thread: 16340
[05-01-2021 19:21:16] - Thread: 8952
[05-01-2021 19:21:16] - Thread: 4992
[05-01-2021 19:21:16] - Thread: 13348
[05-01-2021 19:21:16] - Thread: 9940
[05-01-2021 19:21:16] - Thread: 17788
[05-01-2021 19:21:16] - Thread: 616
[05-01-2021 19:21:16] - Thread: 12112
[05-01-2021 19:21:16] - Thread: 268
[05-01-2021 19:21:16] - Thread: 14872
[05-01-2021 19:21:16] - Thread: 12196
[05-01-2021 19:21:16] - Thread: 15468
[05-01-2021 19:21:16] - Thread: 12008
[05-01-2021 19:21:16] - Thread: 11192
[05-01-2021 19:21:16] - Thread: 11924
[05-01-2021 19:21:16] - Thread: 15968
[05-01-2021 19:21:16] - Thread: 14800
[05-01-2021 19:21:16] - Thread: 7704
[05-01-2021 19:21:16] - Thread: 7888
[05-01-2021 19:21:16] - Thread: 8016
[05-01-2021 19:21:16] - Thread: 14820
[05-01-2021 19:21:16] - Thread: 5320
[05-01-2021 19:21:16] - Thread: 17456
[05-01-2021 19:21:16] - Thread: 10620
[05-01-2021 19:21:16] - Offsets file can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.off.
[05-01-2021 19:21:16] - Writing DMP file.
[05-01-2021 19:21:16] - MiniDump can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.dmp.
[05-01-2021 19:21:16] - Preparing ZIP file.
[05-01-2021 19:21:16] - Resuming threads of process 2744.
__________________________________________________________________________________________________________________________________________________________________________________________

PC STEAM
__________________________________________________________________________________________________________________________________________________________________________________________

IDK, maybe newest
__________________________________________________________________________________________________________________________________________________________________________________________

just open the game, and it happend

__________________________________________________________________________________________________________________________________________________________________________________________

delete f1 2020 folder in mygames , move game to another disk , reinstall game , install nvidia driver 446.14 

__________________________________________________________________________________________________________________________________________________________________________________________

xbox one controller

__________________________________________________________________________________________________________________________________________________________________________________________

 

 

 

 

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Hi,
 
 Please uninstall all mods before I can offer advice, and attach a DXDiag too 🙂. Can you add some more detail on your report please? Have you tried verifying the integrity of your Steam files. 

Potential troubleshooting issues are also in the URL here. Please check to see if these help resolve your issue.

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Thanks @shawnlinKing

Can you update your graphics drivers please. From your last message, did verifying the steam files help? To me, it sounds like a broken install perhaps. 

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image.png.de354bdeb57191b408181249a2b15d1e.pngI do it all, and it still same

[05-01-2021 21:28:37] - ##################################################
[05-01-2021 21:28:37] - EGO dumper
[05-01-2021 21:28:37] - processId=9692, threadId=4668, exceptionPointers=00000000099BF450, buildId=712959
[05-01-2021 21:28:37] - ##################################################
[05-01-2021 21:28:37] - Suspending threads of process 9692
[05-01-2021 21:28:37] - tempPath=C:\Users\shawn\AppData\Local\Temp\
[05-01-2021 21:28:37] - dumpFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.dmp
[05-01-2021 21:28:37] - offsetsFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.off
[05-01-2021 21:28:37] - infoFilename = C:\Users\shawn\AppData\Local\Temp\info.txt
[05-01-2021 21:28:37] - dredFilename = C:\Users\shawn\AppData\Local\Temp\dred.txt
[05-01-2021 21:28:37] - hardwareSettingsInfoFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_info.xml
[05-01-2021 21:28:37] - hardwareSettingsConfigFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_config.xml
[05-01-2021 21:28:37] - zipFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837-0.zip
[05-01-2021 21:28:37] - 0x140000000: F1_2020_dx12.exe
[05-01-2021 21:28:37] - 0x7FFF81E70000: ntdll.dll
[05-01-2021 21:28:37] - 0x7FFF80090000: KERNEL32.DLL
[05-01-2021 21:28:37] - 0x7FFF7FA70000: KERNELBASE.dll
[05-01-2021 21:28:37] - 0x7FFF7CA80000: apphelp.dll
[05-01-2021 21:28:37] - 0x7FFF80D00000: advapi32.dll
[05-01-2021 21:28:37] - 0x7FFF80750000: msvcrt.dll
[05-01-2021 21:28:37] - 0x7FFF80860000: sechost.dll
[05-01-2021 21:28:37] - 0x7FFF80A20000: RPCRT4.dll
[05-01-2021 21:28:37] - 0x7FFF7FD40000: crypt32.dll
[05-01-2021 21:28:37] - 0x7FFF7F8D0000: ucrtbase.dll
[05-01-2021 21:28:37] - 0x7FFF80000000: gdi32.dll
[05-01-2021 21:28:37] - 0x7FFF7F5B0000: win32u.dll
[05-01-2021 21:28:37] - 0x7FFF7F710000: gdi32full.dll
[05-01-2021 21:28:37] - 0x7FFF7F9D0000: msvcp_win.dll
[05-01-2021 21:28:37] - 0x7FFF805B0000: USER32.dll
[05-01-2021 21:28:37] - 0x7FFF804B0000: imagehlp.dll
[05-01-2021 21:28:37] - 0x7FFF7FED0000: ole32.dll
[05-01-2021 21:28:37] - 0x7FFF80150000: combase.dll
[05-01-2021 21:28:37] - 0x7FFF804D0000: oleaut32.dll
[05-01-2021 21:28:37] - 0x7FFF810D0000: setupapi.dll
[05-01-2021 21:28:37] - 0x7FFF7F820000: cfgmgr32.dll
[05-01-2021 21:28:37] - 0x7FFF7FEA0000: bcrypt.dll
[05-01-2021 21:28:37] - 0x7FFF81650000: shell32.dll
[05-01-2021 21:28:37] - 0x7FFF80030000: shlwapi.dll
[05-01-2021 21:28:37] - 0x7FFF7F870000: wintrust.dll
[05-01-2021 21:28:37] - 0x7FFF80E90000: ws2_32.dll
[05-01-2021 21:28:37] - 0x7FFF43B10000: d3d12.dll
[05-01-2021 21:28:37] - 0x7FFF5BAA0000: dinput8.dll
[05-01-2021 21:28:37] - 0x7FFF5BA70000: amd_ags_x64.dll
[05-01-2021 21:28:37] - 0x7FFF7DEE0000: dxgi.dll
[05-01-2021 21:28:37] - 0x7FFF44830000: bink2w64.dll
[05-01-2021 21:28:37] - 0x7FFF42C40000: dxcompiler.dll
[05-01-2021 21:28:37] - 0x7FFF42AF0000: gfsdk_aftermath_lib.x64.dll
[05-01-2021 21:28:37] - 0x7FFF7DE80000: hid.dll
[05-01-2021 21:28:37] - 0x7FFF7E9C0000: iphlpapi.dll
[05-01-2021 21:28:37] - 0x7FFF71670000: secur32.dll
[05-01-2021 21:28:37] - 0x7FFF429D0000: gfsdk_ssao_d3d12.win64.dll
[05-01-2021 21:28:37] - 0x7FFF71510000: gpuopen_depthoffieldfx_x64.dll
[05-01-2021 21:28:37] - 0x7FFF75B00000: winhttp.dll
[05-01-2021 21:28:37] - 0x7FFF680C0000: wininet.dll
[05-01-2021 21:28:37] - 0x7FFF75EE0000: winmm.dll
[05-01-2021 21:28:37] - 0x7FFF79D70000: wtsapi32.dll
[05-01-2021 21:28:37] - 0x7FFF1A080000: xinput1_4.dll
[05-01-2021 21:28:37] - 0x7FFF69460000: MSVCP140.dll
[05-01-2021 21:28:37] - 0x7FFF69500000: VCRUNTIME140.dll
[05-01-2021 21:28:37] - 0x7FFF79150000: VERSION.dll
[05-01-2021 21:28:37] - 0x7FFF7F2F0000: DEVOBJ.dll
[05-01-2021 21:28:37] - 0x7FFF69380000: VCRUNTIME140_1.dll
[05-01-2021 21:28:37] - 0x7FFF7EEC0000: CRYPTBASE.DLL
[05-01-2021 21:28:37] - 0x7FFF447E0000: steam_api64.dll
[05-01-2021 21:28:37] - 0x7FFF42570000: d3dcompiler_47.dll
[05-01-2021 21:28:37] - 0x7FFF42390000: tobii.gameintegration.dll
[05-01-2021 21:28:37] - 0x7FFF7F490000: SSPICLI.DLL
[05-01-2021 21:28:37] - 0x7FFF809F0000: IMM32.DLL
[05-01-2021 21:28:37] - 0x7FFF7DE90000: kernel.appcore.dll
[05-01-2021 21:28:37] - 0x7FFF7F130000: MSASN1.dll
[05-01-2021 21:28:37] - 0x7FFF70B10000: inputhost.dll
[05-01-2021 21:28:37] - 0x7FFF81020000: shcore.dll
[05-01-2021 21:28:37] - 0x7FFF7C810000: CoreMessaging.dll
[05-01-2021 21:28:37] - 0x7FFF7B150000: wintypes.dll
[05-01-2021 21:28:37] - 0x7FFF7AC20000: PROPSYS.dll
[05-01-2021 21:28:37] - 0x7FFF7F5E0000: bcryptPrimitives.dll
[05-01-2021 21:28:37] - 0x7FFF7C4B0000: CoreUIComponents.dll
[05-01-2021 21:28:37] - 0x7FFF7E390000: ntmarta.dll
[05-01-2021 21:28:37] - 0x7FFF40FF0000: steamclient64.dll
[05-01-2021 21:28:37] - 0x7FFF80850000: PSAPI.DLL
[05-01-2021 21:28:37] - 0x7FFF7ECD0000: MSWSOCK.dll
[05-01-2021 21:28:37] - 0x7FFF44AE0000: vstdlib_s64.dll
[05-01-2021 21:28:37] - 0x7FFF40C70000: tier0_s64.dll
[05-01-2021 21:28:37] - 0x7FFF40A80000: gameoverlayrenderer64.dll
[05-01-2021 21:28:37] - 0x7FFF7CBF0000: uxtheme.dll
[05-01-2021 21:28:37] - 0x9120000: windows.storage.dll
[05-01-2021 21:28:37] - 0x7FFF7EF50000: Wldp.dll
[05-01-2021 21:28:37] - 0x7FFF7F4E0000: profapi.dll
[05-01-2021 21:28:37] - 0x7FFF7EEA0000: CRYPTSP.dll
[05-01-2021 21:28:37] - 0x7FFF7E660000: rsaenh.dll
[05-01-2021 21:28:37] - 0x7FFF763A0000: dxcore.dll
[05-01-2021 21:28:37] - 0x7FFF79110000: cryptnet.dll
[05-01-2021 21:28:37] - 0x7FFF3ECE0000: nvspcap64.dll
[05-01-2021 21:28:37] - 0x7FFF747A0000: nvapi64.dll
[05-01-2021 21:28:37] - 0x7FFF71540000: D3DSCache.dll
[05-01-2021 21:28:37] - 0x7FFF7F460000: USERENV.dll
[05-01-2021 21:28:37] - 0x7FFF78780000: twinapi.appcore.dll
[05-01-2021 21:28:37] - 0x7FFF805A0000: NSI.dll
[05-01-2021 21:28:37] - 0x7FFF795B0000: dhcpcsvc6.DLL
[05-01-2021 21:28:37] - 0x7FFF79590000: dhcpcsvc.DLL
[05-01-2021 21:28:37] - 0x7FFF7EA00000: DNSAPI.dll
[05-01-2021 21:28:37] - 0x7FFF80F00000: MSCTF.dll
[05-01-2021 21:28:37] - 0x7FFF1B780000: SS3DevProps.dll
[05-01-2021 21:28:37] - 0x14B60000: RTSSHooks64.dll
[05-01-2021 21:28:37] - 0x7FFF81540000: clbcatq.dll
[05-01-2021 21:28:37] - 0x7FFF780C0000: MMDevApi.dll
[05-01-2021 21:28:37] - 0x7FFF77ED0000: AUDIOSES.DLL
[05-01-2021 21:28:37] - 0x7FFF7F360000: powrprof.dll
[05-01-2021 21:28:37] - 0x7FFF7F340000: UMPDC.dll
[05-01-2021 21:28:37] - 0x7FFF7F0D0000: WINSTA.dll
[05-01-2021 21:28:37] - 0x7FFF405D0000: D3D12SDKLayers.dll
[05-01-2021 21:28:37] - 0x7FFF40570000: dxgidebug.dll
[05-01-2021 21:28:37] - 0x7FFF36B60000: nvwgf2umx.dll
[05-01-2021 21:28:37] - 0x7FFF76290000: nvldumdx.dll
[05-01-2021 21:28:37] - 0x7FFF3FDF0000: NvCamera64.dll
[05-01-2021 21:28:37] - 0x7FFF7B2B0000: d3d11.dll
[05-01-2021 21:28:37] - 0x7FFF78490000: WindowsCodecs.dll
[05-01-2021 21:28:37] - 0x7FFF738E0000: XINPUT9_1_0.dll
[05-01-2021 21:28:37] - 0x7FFF3F9E0000: d3dcompiler_47_64.dll
[05-01-2021 21:28:37] - 0x7FFF7DEB0000: gpapi.dll
[05-01-2021 21:28:37] - 0x7FFF3E790000: nvngx.dll
[05-01-2021 21:28:37] - 0x7FFF65E10000: NvTelemetryAPI64.dll
[05-01-2021 21:28:37] - 0x7FFF75E50000: DEVRTL.dll
[05-01-2021 21:28:37] - 0x7FFF75C30000: drvstore.dll
[05-01-2021 21:28:37] - 0x7FFF75860000: SPINF.dll
[05-01-2021 21:28:37] - 0x7FFF7BF40000: dcomp.dll
[05-01-2021 21:28:37] - 0x7FFF7CDE0000: dwmapi.dll
[05-01-2021 21:28:37] - 0x7FFF70C70000: textinputframework.dll
[05-01-2021 21:28:37] - 0x7FFF69BA0000: Oleacc.dll
[05-01-2021 21:28:37] - 0x7FFF7CCF0000: resourcepolicyclient.dll
[05-01-2021 21:28:37] - 0x7FFF71520000: CM.Windows.Gaming.Input.dll
[05-01-2021 21:28:37] - 0x7FFF77B60000: Windows.Gaming.Input.dll
[05-01-2021 21:28:37] - 0x7FFF779C0000: Windows.System.UserDeviceAssociation.dll
[05-01-2021 21:28:37] - 0x7FFF79680000: usermgrproxy.dll
[05-01-2021 21:28:37] - 0x7FFF3E4E0000: mssps.dll
[05-01-2021 21:28:37] - 0x7FFF3F980000: MSACM32.dll
[05-01-2021 21:28:37] - 0x7FFF4C0C0000: winmmbase.dll
[05-01-2021 21:28:37] - 0x7FFF5D310000: wmvcore.dll
[05-01-2021 21:28:37] - 0x7FFF5D180000: mfperfhelper.dll
[05-01-2021 21:28:37] - 0x7FFF5D2B0000: WMASF.DLL
[05-01-2021 21:28:37] - 0x7FFF3E380000: spsreng.dll
[05-01-2021 21:28:37] - 0x7FFF3E2D0000: srloc.dll
[05-01-2021 21:28:37] - 0x7FFF3F930000: wdmaud.drv
[05-01-2021 21:28:37] - 0x7FFF2C6D0000: ksuser.dll
[05-01-2021 21:28:37] - 0x7FFF79490000: AVRT.dll
[05-01-2021 21:28:37] - 0x7FFF44AD0000: msacm32.drv
[05-01-2021 21:28:37] - 0x7FFF3F920000: midimap.dll
[05-01-2021 21:28:37] - Writing callstacks for threads of process: 9692
[05-01-2021 21:28:37] - Thread: 8900
[05-01-2021 21:28:37] - Thread: 11096
[05-01-2021 21:28:37] - Thread: 10736
[05-01-2021 21:28:37] - Thread: 10556
[05-01-2021 21:28:37] - Thread: 4668
[05-01-2021 21:28:37] - Thread: 10888
[05-01-2021 21:28:37] - Thread: 11128
[05-01-2021 21:28:37] - Thread: 11212
[05-01-2021 21:28:37] - Thread: 5536
[05-01-2021 21:28:37] - Thread: 13900
[05-01-2021 21:28:37] - Thread: 5300
[05-01-2021 21:28:37] - Thread: 3524
[05-01-2021 21:28:37] - Thread: 10592
[05-01-2021 21:28:37] - Thread: 1484
[05-01-2021 21:28:37] - Thread: 10720
[05-01-2021 21:28:37] - Thread: 17824
[05-01-2021 21:28:37] - Thread: 17816
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[05-01-2021 21:28:37] - Thread: 17696
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[05-01-2021 21:28:37] - Thread: 8512
[05-01-2021 21:28:37] - Thread: 8464
[05-01-2021 21:28:37] - Thread: 8476
[05-01-2021 21:28:37] - Thread: 8524
[05-01-2021 21:28:37] - Thread: 8528
[05-01-2021 21:28:37] - Thread: 8468
[05-01-2021 21:28:37] - Thread: 8416
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[05-01-2021 21:28:37] - Thread: 16944
[05-01-2021 21:28:37] - Thread: 17096
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[05-01-2021 21:28:37] - Thread: 7740
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[05-01-2021 21:28:37] - Thread: 17132
[05-01-2021 21:28:37] - Thread: 4036
[05-01-2021 21:28:37] - Thread: 1880
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[05-01-2021 21:28:37] - Thread: 11160
[05-01-2021 21:28:37] - Thread: 2004
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[05-01-2021 21:28:37] - Thread: 7564
[05-01-2021 21:28:37] - Thread: 7560
[05-01-2021 21:28:37] - Offsets file can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.off.
[05-01-2021 21:28:37] - Writing DMP file.
[05-01-2021 21:28:38] - MiniDump can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.dmp.
[05-01-2021 21:28:38] - Preparing ZIP file.
[05-01-2021 21:28:38] - Resuming threads of process 9692.

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HI @shawnlinKing

No need for the Ego Dumper, doesn't offer us a lot here. Delete your hardware settings folder, and then verify and try again. 

You could try:

  • Disabling the Steam Overlay. Close all overlay apps like Discord (which I saw you had open).
  • Revert Geforce Game Experience game settings back to recommended for F1 2020
  • Clean Install of Graphics Card.
  • Turn off Vsync

Can you launch the game in Direct X 11? Can you go into the directory and launch the game from the .exe file rather than the Steam app. Ensure you are on the latest version of Windows 10

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I spot an ASMedia controller in the dxdiag, plus the board model would be useful - ASUSTek ???

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19 hours ago, BarryBL said:

HI @shawnlinKing

No need for the Ego Dumper, doesn't offer us a lot here. Delete your hardware settings folder, and then verify and try again. 

You could try:

  • Disabling the Steam Overlay. Close all overlay apps like Discord (which I saw you had open).
  • Revert Geforce Game Experience game settings back to recommended for F1 2020
  • Clean Install of Graphics Card.
  • Turn off Vsync

Can you launch the game in Direct X 11? Can you go into the directory and launch the game from the .exe file rather than the Steam app. Ensure you are on the latest version of Windows 10

I try , it not work

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UEFI 0901 (Traditional Chinese User Manual)

ME Update

Contrary to the above advice, there is no benefit to disabling the Steam Overlay. Any errors with Steam are transitory, as they are with Discord, as they are with Windows 10.

Game tuning by third parties is not recommended, there is a readme in the game installation folder that explains the best settings (these are probably the cause of crashes on high performance systems due to the absurdly high FPS that can be attained and the disconnect with desktop refresh rate). A desktop refresh at the desired / attainable framerate is best. Raising the graphics preset reduces the FPS or increasing the resolution or number of displays does as well.

DDU Graphics driver in the event of problems - a clean install is often better with driver refreshes, but in the event of issues then a DDU is best.

 

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Posted (edited)

I reset my PC and it work!! I can play this game! :)

thanks for helping 

Edited by shawnlinKing
  • Thanks 1

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10 hours ago, shawnlinKing said:

I reset my PC and it work!! I can play this game! 🙂

thanks for helping 

Never hurts to have stuff updated and yes, unfortunately Windows is often the issue. Quality control is absolutely out of the window these days.

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