shawnlinKing 1 Posted January 5 hi I just buy this game today, but when I install it and I can't open the game. it is black screen and crash. There is the same problem with F1 2018, I install the mod before, I try delete f1 2020 folder in mygames, it not work, and change the disk, install nvidia driver 446.14, reinstall the game, all not work. and I need to reboot the PC to close the game, I can't use manager to close it. PLZ HELP ME Share this post Link to post Share on other sites
BarryBL 4,527 Posted January 5 Hi, Thanks for adding your issue. However, we require all bug reports to follow the templates below. This is critical information Codemasters needs to be able to see your bug clearly. Link: EDIT: Please uninstall all mods before I can offer advice, and add a DXDiag too 🙂 Please add your bug report onto this thread or I will not be able to replicate or diagnose Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 5 [05-01-2021 19:21:16] - ################################################## [05-01-2021 19:21:16] - EGO dumper [05-01-2021 19:21:16] - processId=2744, threadId=12392, exceptionPointers=0000000001E8F450, buildId=712959 [05-01-2021 19:21:16] - ################################################## [05-01-2021 19:21:16] - Suspending threads of process 2744 [05-01-2021 19:21:16] - tempPath=C:\Users\shawn\AppData\Local\Temp\ [05-01-2021 19:21:16] - dumpFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.dmp [05-01-2021 19:21:16] - offsetsFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.off [05-01-2021 19:21:16] - infoFilename = C:\Users\shawn\AppData\Local\Temp\info.txt [05-01-2021 19:21:16] - dredFilename = C:\Users\shawn\AppData\Local\Temp\dred.txt [05-01-2021 19:21:16] - hardwareSettingsInfoFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_info.xml [05-01-2021 19:21:16] - hardwareSettingsConfigFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_config.xml [05-01-2021 19:21:16] - zipFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116-0.zip [05-01-2021 19:21:16] - 0x140000000: F1_2020.exe [05-01-2021 19:21:16] - 0x7FFB5D510000: ntdll.dll [05-01-2021 19:21:16] - 0x7FFB5CFC0000: KERNEL32.DLL [05-01-2021 19:21:16] - 0x7FFB5ADE0000: KERNELBASE.dll [05-01-2021 19:21:16] - 0x7FFB580F0000: apphelp.dll [05-01-2021 19:21:16] - 0x7FFB5C900000: advapi32.dll [05-01-2021 19:21:16] - 0x7FFB5C760000: msvcrt.dll [05-01-2021 19:21:16] - 0x7FFB5CD60000: sechost.dll [05-01-2021 19:21:16] - 0x7FFB5CC30000: RPCRT4.dll [05-01-2021 19:21:16] - 0x7FFB5B0B0000: crypt32.dll [05-01-2021 19:21:16] - 0x7FFB5B3A0000: ucrtbase.dll [05-01-2021 19:21:16] - 0x7FFB5CA60000: gdi32.dll [05-01-2021 19:21:16] - 0x7FFB5B540000: win32u.dll [05-01-2021 19:21:16] - 0x7FFB5B210000: gdi32full.dll [05-01-2021 19:21:16] - 0x7FFB5B4A0000: msvcp_win.dll [05-01-2021 19:21:16] - 0x7FFB5CA90000: USER32.dll [05-01-2021 19:21:16] - 0x7FFB5C810000: imagehlp.dll [05-01-2021 19:21:16] - 0x7FFB5B750000: ole32.dll [05-01-2021 19:21:16] - 0x7FFB5D080000: combase.dll [05-01-2021 19:21:16] - 0x7FFB5C830000: oleaut32.dll [05-01-2021 19:21:16] - 0x7FFB5C050000: setupapi.dll [05-01-2021 19:21:16] - 0x7FFB5ACE0000: cfgmgr32.dll [05-01-2021 19:21:16] - 0x7FFB5AC50000: bcrypt.dll [05-01-2021 19:21:16] - 0x7FFB5B880000: shell32.dll [05-01-2021 19:21:16] - 0x7FFB5B570000: shlwapi.dll [05-01-2021 19:21:16] - 0x7FFB5AC80000: wintrust.dll [05-01-2021 19:21:16] - 0x7FFB5C630000: ws2_32.dll [05-01-2021 19:21:16] - 0x7FFB51930000: d3d9.dll [05-01-2021 19:21:16] - 0x7FFB380A0000: bink2w64.dll [05-01-2021 19:21:16] - 0x7FFB3AAA0000: dinput8.dll [05-01-2021 19:21:16] - 0x7FFB596A0000: dxgi.dll [05-01-2021 19:21:16] - 0x7FFB566C0000: gpuopen_depthoffieldfx_x64.dll [05-01-2021 19:21:16] - 0x7FFB59520000: hid.dll [05-01-2021 19:21:16] - 0x7FFB5A060000: iphlpapi.dll [05-01-2021 19:21:16] - 0x7FFB46B40000: secur32.dll [05-01-2021 19:21:16] - 0x7FFB38050000: steam_api64.dll [05-01-2021 19:21:16] - 0x7FFB554D0000: amd_ags_x64.dll [05-01-2021 19:21:16] - 0x7FFB50FB0000: winhttp.dll [05-01-2021 19:21:16] - 0x7FFB453C0000: wininet.dll [05-01-2021 19:21:16] - 0x7FFB50AE0000: winmm.dll [05-01-2021 19:21:16] - 0x7FFB551D0000: wtsapi32.dll [05-01-2021 19:21:16] - 0x7FFB566B0000: xinput9_1_0.dll [05-01-2021 19:21:16] - 0x7FFB59530000: kernel.appcore.dll [05-01-2021 19:21:16] - 0x7FFB58480000: dwmapi.dll [05-01-2021 19:21:16] - 0x7FFB58D80000: windows.storage.dll [05-01-2021 19:21:16] - 0x7FFB45960000: VCRUNTIME140.dll [05-01-2021 19:21:16] - 0x7FFB5A5F0000: Wldp.dll [05-01-2021 19:21:16] - 0x7FFB37F40000: gfsdk_ssao_d3d11.win64.dll [05-01-2021 19:21:16] - 0x7FFB5A560000: CRYPTBASE.DLL [05-01-2021 19:21:16] - 0x7FFB37D60000: tobii.gameintegration.dll [05-01-2021 19:21:16] - 0x7FFAF1300000: d3dcompiler_47.dll [05-01-2021 19:21:16] - 0x7FFB5AB30000: SSPICLI.DLL [05-01-2021 19:21:16] - 0x7FFB5C520000: IMM32.DLL [05-01-2021 19:21:16] - 0x7FFB5A7D0000: MSASN1.dll [05-01-2021 19:21:16] - 0x7FFB4D9D0000: inputhost.dll [05-01-2021 19:21:16] - 0x7FFB5C6A0000: shcore.dll [05-01-2021 19:21:16] - 0x7FFB57EB0000: CoreMessaging.dll [05-01-2021 19:21:16] - 0x7FFB562C0000: PROPSYS.dll [05-01-2021 19:21:16] - 0x7FFB57480000: wintypes.dll [05-01-2021 19:21:16] - 0x7FFB5B320000: bcryptPrimitives.dll [05-01-2021 19:21:16] - 0x7FFB57B50000: CoreUIComponents.dll [05-01-2021 19:21:16] - 0x7FFB59970000: ntmarta.dll [05-01-2021 19:21:16] - 0x7FFAEFF60000: steamclient64.dll [05-01-2021 19:21:16] - 0x7FFB5CFB0000: PSAPI.DLL [05-01-2021 19:21:16] - 0x7FFB54A80000: VERSION.dll [05-01-2021 19:21:16] - 0x7FFB5A370000: MSWSOCK.dll [05-01-2021 19:21:16] - 0x7FFB301F0000: vstdlib_s64.dll [05-01-2021 19:21:16] - 0x7FFAEFBE0000: tier0_s64.dll [05-01-2021 19:21:16] - 0x7FFB2F0B0000: gameoverlayrenderer64.dll [05-01-2021 19:21:16] - 0x7FFB58290000: uxtheme.dll [05-01-2021 19:21:16] - 0x7FFB5AB80000: profapi.dll [05-01-2021 19:21:16] - 0x7FFB5A540000: CRYPTSP.dll [05-01-2021 19:21:16] - 0x7FFB59D00000: rsaenh.dll [05-01-2021 19:21:16] - 0x7FFB567F0000: d3d11.dll [05-01-2021 19:21:16] - 0x7FFB54A40000: cryptnet.dll [05-01-2021 19:21:16] - 0x7FFB244F0000: nvspcap64.dll [05-01-2021 19:21:16] - 0x7FFB51400000: dxcore.dll [05-01-2021 19:21:16] - 0x7FFB5A990000: DEVOBJ.dll [05-01-2021 19:21:16] - 0x7FFB51440000: nvapi64.dll [05-01-2021 19:21:16] - 0x7FFAEDF40000: nvcuda.dll [05-01-2021 19:21:16] - 0x7FFB5C800000: NSI.dll [05-01-2021 19:21:16] - 0x7FFB54CF0000: dhcpcsvc6.DLL [05-01-2021 19:21:16] - 0x7FFB54CD0000: dhcpcsvc.DLL [05-01-2021 19:21:16] - 0x7FFB5A0A0000: DNSAPI.dll [05-01-2021 19:21:16] - 0x7FFB5B5D0000: MSCTF.dll [05-01-2021 19:21:16] - 0x7FFB0B2A0000: SS3DevProps.dll [05-01-2021 19:21:16] - 0xE630000: RTSSHooks64.dll [05-01-2021 19:21:16] - 0x7FFB5C9B0000: clbcatq.dll [05-01-2021 19:21:16] - 0x7FFB538D0000: MMDevApi.dll [05-01-2021 19:21:16] - 0x7FFB53960000: AUDIOSES.DLL [05-01-2021 19:21:16] - 0x7FFB5AA00000: powrprof.dll [05-01-2021 19:21:16] - 0x7FFB5A9E0000: UMPDC.dll [05-01-2021 19:21:16] - 0x7FFB5A770000: WINSTA.dll [05-01-2021 19:21:16] - 0x7FFB512D0000: nvldumdx.dll [05-01-2021 19:21:16] - 0x7FFB1B570000: nvwgf2umx.dll [05-01-2021 19:21:16] - 0x7FFAEF440000: NvCamera64.dll [05-01-2021 19:21:16] - 0x7FFB508F0000: urlmon.dll [05-01-2021 19:21:16] - 0x7FFB53580000: WindowsCodecs.dll [05-01-2021 19:21:16] - 0x7FFB4D4B0000: iertutil.dll [05-01-2021 19:21:16] - 0x7FFAEF030000: d3dcompiler_47_64.dll [05-01-2021 19:21:16] - 0x11C20000: gpapi.dll [05-01-2021 19:21:16] - 0x7FFB2EE00000: nvngx.dll [05-01-2021 19:21:16] - 0x7FFB4EE30000: NvTelemetryAPI64.dll [05-01-2021 19:21:16] - 0x7FFB50F90000: DEVRTL.dll [05-01-2021 19:21:16] - 0x7FFB50E40000: drvstore.dll [05-01-2021 19:21:16] - 0x7FFB4E1C0000: SPINF.dll [05-01-2021 19:21:16] - 0x7FFB4D8D0000: textinputframework.dll [05-01-2021 19:21:16] - 0x7FFB4FAC0000: Oleacc.dll [05-01-2021 19:21:16] - 0x7FFB4E5C0000: OneCoreCommonProxyStub.dll [05-01-2021 19:21:16] - 0x7FFB52530000: OneCoreUAPCommonProxyStub.dll [05-01-2021 19:21:16] - 0x7FFB575E0000: dcomp.dll [05-01-2021 19:21:16] - 0x7FFB58390000: resourcepolicyclient.dll [05-01-2021 19:21:16] - 0x7FFB42E10000: CM.Windows.Gaming.Input.dll [05-01-2021 19:21:16] - 0x7FFB52D80000: Windows.Gaming.Input.dll [05-01-2021 19:21:16] - 0x7FFB53AF0000: twinapi.appcore.dll [05-01-2021 19:21:16] - 0x7FFB52D60000: Windows.System.UserDeviceAssociation.dll [05-01-2021 19:21:16] - 0x7FFB54C70000: usermgrproxy.dll [05-01-2021 19:21:16] - 0x7FFB0D350000: mssps.dll [05-01-2021 19:21:16] - 0x7FFB360E0000: MSACM32.dll [05-01-2021 19:21:16] - 0x7FFB2CFE0000: winmmbase.dll [05-01-2021 19:21:16] - 0x7FFB375C0000: wmvcore.dll [05-01-2021 19:21:16] - 0x7FFB37490000: mfperfhelper.dll [05-01-2021 19:21:16] - 0x7FFB3A5B0000: WMASF.DLL [05-01-2021 19:21:16] - 0x7FFB0D1F0000: spsreng.dll [05-01-2021 19:21:16] - 0x7FFB1A880000: srloc.dll [05-01-2021 19:21:16] - 0x7FFB301A0000: wdmaud.drv [05-01-2021 19:21:16] - 0x7FFAFD4E0000: ksuser.dll [05-01-2021 19:21:16] - 0x7FFB549C0000: AVRT.dll [05-01-2021 19:21:16] - 0x7FFB428A0000: msacm32.drv [05-01-2021 19:21:16] - 0x7FFB3CD30000: midimap.dll [05-01-2021 19:21:16] - Writing callstacks for threads of process: 2744 [05-01-2021 19:21:16] - Thread: 8732 [05-01-2021 19:21:16] - Thread: 3712 [05-01-2021 19:21:16] - Thread: 13952 [05-01-2021 19:21:16] - Thread: 12392 [05-01-2021 19:21:16] - Thread: 10748 [05-01-2021 19:21:16] - Thread: 13424 [05-01-2021 19:21:16] - Thread: 10340 [05-01-2021 19:21:16] - Thread: 16452 [05-01-2021 19:21:16] - Thread: 19376 [05-01-2021 19:21:16] - Thread: 13096 [05-01-2021 19:21:16] - Thread: 8656 [05-01-2021 19:21:16] - Thread: 5608 [05-01-2021 19:21:16] - Thread: 12352 [05-01-2021 19:21:16] - Thread: 11844 [05-01-2021 19:21:16] - Thread: 13492 [05-01-2021 19:21:16] - Thread: 17368 [05-01-2021 19:21:16] - Thread: 9796 [05-01-2021 19:21:16] - Thread: 15892 [05-01-2021 19:21:16] - Thread: 16744 [05-01-2021 19:21:16] - Thread: 10876 [05-01-2021 19:21:16] - Thread: 13452 [05-01-2021 19:21:16] - Thread: 460 [05-01-2021 19:21:16] - Thread: 12164 [05-01-2021 19:21:16] - Thread: 16244 [05-01-2021 19:21:16] - Thread: 15800 [05-01-2021 19:21:16] - Thread: 19424 [05-01-2021 19:21:16] - Thread: 11272 [05-01-2021 19:21:16] - Thread: 12012 [05-01-2021 19:21:16] - Thread: 10776 [05-01-2021 19:21:16] - Thread: 5832 [05-01-2021 19:21:16] - Thread: 13896 [05-01-2021 19:21:16] - Thread: 788 [05-01-2021 19:21:16] - Thread: 17176 [05-01-2021 19:21:16] - Thread: 19148 [05-01-2021 19:21:16] - Thread: 10412 [05-01-2021 19:21:16] - Thread: 19036 [05-01-2021 19:21:16] - Thread: 1540 [05-01-2021 19:21:16] - Thread: 3344 [05-01-2021 19:21:16] - Thread: 19276 [05-01-2021 19:21:16] - Thread: 14000 [05-01-2021 19:21:16] - Thread: 19296 [05-01-2021 19:21:16] - Thread: 6008 [05-01-2021 19:21:16] - Thread: 12368 [05-01-2021 19:21:16] - Thread: 6436 [05-01-2021 19:21:16] - Thread: 12304 [05-01-2021 19:21:16] - Thread: 5244 [05-01-2021 19:21:16] - Thread: 18116 [05-01-2021 19:21:16] - Thread: 16232 [05-01-2021 19:21:16] - Thread: 12972 [05-01-2021 19:21:16] - Thread: 9140 [05-01-2021 19:21:16] - Thread: 5808 [05-01-2021 19:21:16] - Thread: 19200 [05-01-2021 19:21:16] - Thread: 16732 [05-01-2021 19:21:16] - Thread: 4244 [05-01-2021 19:21:16] - Thread: 2024 [05-01-2021 19:21:16] - Thread: 15624 [05-01-2021 19:21:16] - Thread: 10320 [05-01-2021 19:21:16] - Thread: 2752 [05-01-2021 19:21:16] - Thread: 6224 [05-01-2021 19:21:16] - Thread: 9788 [05-01-2021 19:21:16] - Thread: 1504 [05-01-2021 19:21:16] - Thread: 5204 [05-01-2021 19:21:16] - Thread: 19108 [05-01-2021 19:21:16] - Thread: 16040 [05-01-2021 19:21:16] - Thread: 3560 [05-01-2021 19:21:16] - Thread: 13004 [05-01-2021 19:21:16] - Thread: 1408 [05-01-2021 19:21:16] - Thread: 18396 [05-01-2021 19:21:16] - Thread: 12620 [05-01-2021 19:21:16] - Thread: 12228 [05-01-2021 19:21:16] - Thread: 132 [05-01-2021 19:21:16] - Thread: 14848 [05-01-2021 19:21:16] - Thread: 16340 [05-01-2021 19:21:16] - Thread: 8952 [05-01-2021 19:21:16] - Thread: 4992 [05-01-2021 19:21:16] - Thread: 13348 [05-01-2021 19:21:16] - Thread: 9940 [05-01-2021 19:21:16] - Thread: 17788 [05-01-2021 19:21:16] - Thread: 616 [05-01-2021 19:21:16] - Thread: 12112 [05-01-2021 19:21:16] - Thread: 268 [05-01-2021 19:21:16] - Thread: 14872 [05-01-2021 19:21:16] - Thread: 12196 [05-01-2021 19:21:16] - Thread: 15468 [05-01-2021 19:21:16] - Thread: 12008 [05-01-2021 19:21:16] - Thread: 11192 [05-01-2021 19:21:16] - Thread: 11924 [05-01-2021 19:21:16] - Thread: 15968 [05-01-2021 19:21:16] - Thread: 14800 [05-01-2021 19:21:16] - Thread: 7704 [05-01-2021 19:21:16] - Thread: 7888 [05-01-2021 19:21:16] - Thread: 8016 [05-01-2021 19:21:16] - Thread: 14820 [05-01-2021 19:21:16] - Thread: 5320 [05-01-2021 19:21:16] - Thread: 17456 [05-01-2021 19:21:16] - Thread: 10620 [05-01-2021 19:21:16] - Offsets file can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.off. [05-01-2021 19:21:16] - Writing DMP file. [05-01-2021 19:21:16] - MiniDump can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-192116.dmp. [05-01-2021 19:21:16] - Preparing ZIP file. [05-01-2021 19:21:16] - Resuming threads of process 2744. __________________________________________________________________________________________________________________________________________________________________________________________ PC STEAM __________________________________________________________________________________________________________________________________________________________________________________________ IDK, maybe newest __________________________________________________________________________________________________________________________________________________________________________________________ just open the game, and it happend __________________________________________________________________________________________________________________________________________________________________________________________ delete f1 2020 folder in mygames , move game to another disk , reinstall game , install nvidia driver 446.14 __________________________________________________________________________________________________________________________________________________________________________________________ xbox one controller __________________________________________________________________________________________________________________________________________________________________________________________ Share this post Link to post Share on other sites
BarryBL 4,527 Posted January 5 Hi, Please uninstall all mods before I can offer advice, and attach a DXDiag too 🙂. Can you add some more detail on your report please? Have you tried verifying the integrity of your Steam files. Potential troubleshooting issues are also in the URL here. Please check to see if these help resolve your issue. Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 5 (edited) mod is f1 2018, I never install mod on f1 2020 yes i try it, it fine DxDiag.txt hardwaresettings.zip 1080110.zip Edited January 5 by shawnlinKing Share this post Link to post Share on other sites
BarryBL 4,527 Posted January 5 Thanks @shawnlinKing Can you update your graphics drivers please. From your last message, did verifying the steam files help? To me, it sounds like a broken install perhaps. Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 5 I do it all, and it still same [05-01-2021 21:28:37] - ################################################## [05-01-2021 21:28:37] - EGO dumper [05-01-2021 21:28:37] - processId=9692, threadId=4668, exceptionPointers=00000000099BF450, buildId=712959 [05-01-2021 21:28:37] - ################################################## [05-01-2021 21:28:37] - Suspending threads of process 9692 [05-01-2021 21:28:37] - tempPath=C:\Users\shawn\AppData\Local\Temp\ [05-01-2021 21:28:37] - dumpFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.dmp [05-01-2021 21:28:37] - offsetsFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.off [05-01-2021 21:28:37] - infoFilename = C:\Users\shawn\AppData\Local\Temp\info.txt [05-01-2021 21:28:37] - dredFilename = C:\Users\shawn\AppData\Local\Temp\dred.txt [05-01-2021 21:28:37] - hardwareSettingsInfoFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_info.xml [05-01-2021 21:28:37] - hardwareSettingsConfigFilename = C:\Users\shawn\AppData\Local\Temp\hardware_settings_config.xml [05-01-2021 21:28:37] - zipFilename = C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837-0.zip [05-01-2021 21:28:37] - 0x140000000: F1_2020_dx12.exe [05-01-2021 21:28:37] - 0x7FFF81E70000: ntdll.dll [05-01-2021 21:28:37] - 0x7FFF80090000: KERNEL32.DLL [05-01-2021 21:28:37] - 0x7FFF7FA70000: KERNELBASE.dll [05-01-2021 21:28:37] - 0x7FFF7CA80000: apphelp.dll [05-01-2021 21:28:37] - 0x7FFF80D00000: advapi32.dll [05-01-2021 21:28:37] - 0x7FFF80750000: msvcrt.dll [05-01-2021 21:28:37] - 0x7FFF80860000: sechost.dll [05-01-2021 21:28:37] - 0x7FFF80A20000: RPCRT4.dll [05-01-2021 21:28:37] - 0x7FFF7FD40000: crypt32.dll [05-01-2021 21:28:37] - 0x7FFF7F8D0000: ucrtbase.dll [05-01-2021 21:28:37] - 0x7FFF80000000: gdi32.dll [05-01-2021 21:28:37] - 0x7FFF7F5B0000: win32u.dll [05-01-2021 21:28:37] - 0x7FFF7F710000: gdi32full.dll [05-01-2021 21:28:37] - 0x7FFF7F9D0000: msvcp_win.dll [05-01-2021 21:28:37] - 0x7FFF805B0000: USER32.dll [05-01-2021 21:28:37] - 0x7FFF804B0000: imagehlp.dll [05-01-2021 21:28:37] - 0x7FFF7FED0000: ole32.dll [05-01-2021 21:28:37] - 0x7FFF80150000: combase.dll [05-01-2021 21:28:37] - 0x7FFF804D0000: oleaut32.dll [05-01-2021 21:28:37] - 0x7FFF810D0000: setupapi.dll [05-01-2021 21:28:37] - 0x7FFF7F820000: cfgmgr32.dll [05-01-2021 21:28:37] - 0x7FFF7FEA0000: bcrypt.dll [05-01-2021 21:28:37] - 0x7FFF81650000: shell32.dll [05-01-2021 21:28:37] - 0x7FFF80030000: shlwapi.dll [05-01-2021 21:28:37] - 0x7FFF7F870000: wintrust.dll [05-01-2021 21:28:37] - 0x7FFF80E90000: ws2_32.dll [05-01-2021 21:28:37] - 0x7FFF43B10000: d3d12.dll [05-01-2021 21:28:37] - 0x7FFF5BAA0000: dinput8.dll [05-01-2021 21:28:37] - 0x7FFF5BA70000: amd_ags_x64.dll [05-01-2021 21:28:37] - 0x7FFF7DEE0000: dxgi.dll [05-01-2021 21:28:37] - 0x7FFF44830000: bink2w64.dll [05-01-2021 21:28:37] - 0x7FFF42C40000: dxcompiler.dll [05-01-2021 21:28:37] - 0x7FFF42AF0000: gfsdk_aftermath_lib.x64.dll [05-01-2021 21:28:37] - 0x7FFF7DE80000: hid.dll [05-01-2021 21:28:37] - 0x7FFF7E9C0000: iphlpapi.dll [05-01-2021 21:28:37] - 0x7FFF71670000: secur32.dll [05-01-2021 21:28:37] - 0x7FFF429D0000: gfsdk_ssao_d3d12.win64.dll [05-01-2021 21:28:37] - 0x7FFF71510000: gpuopen_depthoffieldfx_x64.dll [05-01-2021 21:28:37] - 0x7FFF75B00000: winhttp.dll [05-01-2021 21:28:37] - 0x7FFF680C0000: wininet.dll [05-01-2021 21:28:37] - 0x7FFF75EE0000: winmm.dll [05-01-2021 21:28:37] - 0x7FFF79D70000: wtsapi32.dll [05-01-2021 21:28:37] - 0x7FFF1A080000: xinput1_4.dll [05-01-2021 21:28:37] - 0x7FFF69460000: MSVCP140.dll [05-01-2021 21:28:37] - 0x7FFF69500000: VCRUNTIME140.dll [05-01-2021 21:28:37] - 0x7FFF79150000: VERSION.dll [05-01-2021 21:28:37] - 0x7FFF7F2F0000: DEVOBJ.dll [05-01-2021 21:28:37] - 0x7FFF69380000: VCRUNTIME140_1.dll [05-01-2021 21:28:37] - 0x7FFF7EEC0000: CRYPTBASE.DLL [05-01-2021 21:28:37] - 0x7FFF447E0000: steam_api64.dll [05-01-2021 21:28:37] - 0x7FFF42570000: d3dcompiler_47.dll [05-01-2021 21:28:37] - 0x7FFF42390000: tobii.gameintegration.dll [05-01-2021 21:28:37] - 0x7FFF7F490000: SSPICLI.DLL [05-01-2021 21:28:37] - 0x7FFF809F0000: IMM32.DLL [05-01-2021 21:28:37] - 0x7FFF7DE90000: kernel.appcore.dll [05-01-2021 21:28:37] - 0x7FFF7F130000: MSASN1.dll [05-01-2021 21:28:37] - 0x7FFF70B10000: inputhost.dll [05-01-2021 21:28:37] - 0x7FFF81020000: shcore.dll [05-01-2021 21:28:37] - 0x7FFF7C810000: CoreMessaging.dll [05-01-2021 21:28:37] - 0x7FFF7B150000: wintypes.dll [05-01-2021 21:28:37] - 0x7FFF7AC20000: PROPSYS.dll [05-01-2021 21:28:37] - 0x7FFF7F5E0000: bcryptPrimitives.dll [05-01-2021 21:28:37] - 0x7FFF7C4B0000: CoreUIComponents.dll [05-01-2021 21:28:37] - 0x7FFF7E390000: ntmarta.dll [05-01-2021 21:28:37] - 0x7FFF40FF0000: steamclient64.dll [05-01-2021 21:28:37] - 0x7FFF80850000: PSAPI.DLL [05-01-2021 21:28:37] - 0x7FFF7ECD0000: MSWSOCK.dll [05-01-2021 21:28:37] - 0x7FFF44AE0000: vstdlib_s64.dll [05-01-2021 21:28:37] - 0x7FFF40C70000: tier0_s64.dll [05-01-2021 21:28:37] - 0x7FFF40A80000: gameoverlayrenderer64.dll [05-01-2021 21:28:37] - 0x7FFF7CBF0000: uxtheme.dll [05-01-2021 21:28:37] - 0x9120000: windows.storage.dll [05-01-2021 21:28:37] - 0x7FFF7EF50000: Wldp.dll [05-01-2021 21:28:37] - 0x7FFF7F4E0000: profapi.dll [05-01-2021 21:28:37] - 0x7FFF7EEA0000: CRYPTSP.dll [05-01-2021 21:28:37] - 0x7FFF7E660000: rsaenh.dll [05-01-2021 21:28:37] - 0x7FFF763A0000: dxcore.dll [05-01-2021 21:28:37] - 0x7FFF79110000: cryptnet.dll [05-01-2021 21:28:37] - 0x7FFF3ECE0000: nvspcap64.dll [05-01-2021 21:28:37] - 0x7FFF747A0000: nvapi64.dll [05-01-2021 21:28:37] - 0x7FFF71540000: D3DSCache.dll [05-01-2021 21:28:37] - 0x7FFF7F460000: USERENV.dll [05-01-2021 21:28:37] - 0x7FFF78780000: twinapi.appcore.dll [05-01-2021 21:28:37] - 0x7FFF805A0000: NSI.dll [05-01-2021 21:28:37] - 0x7FFF795B0000: dhcpcsvc6.DLL [05-01-2021 21:28:37] - 0x7FFF79590000: dhcpcsvc.DLL [05-01-2021 21:28:37] - 0x7FFF7EA00000: DNSAPI.dll [05-01-2021 21:28:37] - 0x7FFF80F00000: MSCTF.dll [05-01-2021 21:28:37] - 0x7FFF1B780000: SS3DevProps.dll [05-01-2021 21:28:37] - 0x14B60000: RTSSHooks64.dll [05-01-2021 21:28:37] - 0x7FFF81540000: clbcatq.dll [05-01-2021 21:28:37] - 0x7FFF780C0000: MMDevApi.dll [05-01-2021 21:28:37] - 0x7FFF77ED0000: AUDIOSES.DLL [05-01-2021 21:28:37] - 0x7FFF7F360000: powrprof.dll [05-01-2021 21:28:37] - 0x7FFF7F340000: UMPDC.dll [05-01-2021 21:28:37] - 0x7FFF7F0D0000: WINSTA.dll [05-01-2021 21:28:37] - 0x7FFF405D0000: D3D12SDKLayers.dll [05-01-2021 21:28:37] - 0x7FFF40570000: dxgidebug.dll [05-01-2021 21:28:37] - 0x7FFF36B60000: nvwgf2umx.dll [05-01-2021 21:28:37] - 0x7FFF76290000: nvldumdx.dll [05-01-2021 21:28:37] - 0x7FFF3FDF0000: NvCamera64.dll [05-01-2021 21:28:37] - 0x7FFF7B2B0000: d3d11.dll [05-01-2021 21:28:37] - 0x7FFF78490000: WindowsCodecs.dll [05-01-2021 21:28:37] - 0x7FFF738E0000: XINPUT9_1_0.dll [05-01-2021 21:28:37] - 0x7FFF3F9E0000: d3dcompiler_47_64.dll [05-01-2021 21:28:37] - 0x7FFF7DEB0000: gpapi.dll [05-01-2021 21:28:37] - 0x7FFF3E790000: nvngx.dll [05-01-2021 21:28:37] - 0x7FFF65E10000: NvTelemetryAPI64.dll [05-01-2021 21:28:37] - 0x7FFF75E50000: DEVRTL.dll [05-01-2021 21:28:37] - 0x7FFF75C30000: drvstore.dll [05-01-2021 21:28:37] - 0x7FFF75860000: SPINF.dll [05-01-2021 21:28:37] - 0x7FFF7BF40000: dcomp.dll [05-01-2021 21:28:37] - 0x7FFF7CDE0000: dwmapi.dll [05-01-2021 21:28:37] - 0x7FFF70C70000: textinputframework.dll [05-01-2021 21:28:37] - 0x7FFF69BA0000: Oleacc.dll [05-01-2021 21:28:37] - 0x7FFF7CCF0000: resourcepolicyclient.dll [05-01-2021 21:28:37] - 0x7FFF71520000: CM.Windows.Gaming.Input.dll [05-01-2021 21:28:37] - 0x7FFF77B60000: Windows.Gaming.Input.dll [05-01-2021 21:28:37] - 0x7FFF779C0000: Windows.System.UserDeviceAssociation.dll [05-01-2021 21:28:37] - 0x7FFF79680000: usermgrproxy.dll [05-01-2021 21:28:37] - 0x7FFF3E4E0000: mssps.dll [05-01-2021 21:28:37] - 0x7FFF3F980000: MSACM32.dll [05-01-2021 21:28:37] - 0x7FFF4C0C0000: winmmbase.dll [05-01-2021 21:28:37] - 0x7FFF5D310000: wmvcore.dll [05-01-2021 21:28:37] - 0x7FFF5D180000: mfperfhelper.dll [05-01-2021 21:28:37] - 0x7FFF5D2B0000: WMASF.DLL [05-01-2021 21:28:37] - 0x7FFF3E380000: spsreng.dll [05-01-2021 21:28:37] - 0x7FFF3E2D0000: srloc.dll [05-01-2021 21:28:37] - 0x7FFF3F930000: wdmaud.drv [05-01-2021 21:28:37] - 0x7FFF2C6D0000: ksuser.dll [05-01-2021 21:28:37] - 0x7FFF79490000: AVRT.dll [05-01-2021 21:28:37] - 0x7FFF44AD0000: msacm32.drv [05-01-2021 21:28:37] - 0x7FFF3F920000: midimap.dll [05-01-2021 21:28:37] - Writing callstacks for threads of process: 9692 [05-01-2021 21:28:37] - Thread: 8900 [05-01-2021 21:28:37] - Thread: 11096 [05-01-2021 21:28:37] - Thread: 10736 [05-01-2021 21:28:37] - Thread: 10556 [05-01-2021 21:28:37] - Thread: 4668 [05-01-2021 21:28:37] - Thread: 10888 [05-01-2021 21:28:37] - Thread: 11128 [05-01-2021 21:28:37] - Thread: 11212 [05-01-2021 21:28:37] - Thread: 5536 [05-01-2021 21:28:37] - Thread: 13900 [05-01-2021 21:28:37] - Thread: 5300 [05-01-2021 21:28:37] - Thread: 3524 [05-01-2021 21:28:37] - Thread: 10592 [05-01-2021 21:28:37] - Thread: 1484 [05-01-2021 21:28:37] - Thread: 10720 [05-01-2021 21:28:37] - Thread: 17824 [05-01-2021 21:28:37] - Thread: 17816 [05-01-2021 21:28:37] - Thread: 17820 [05-01-2021 21:28:37] - Thread: 17696 [05-01-2021 21:28:37] - Thread: 18296 [05-01-2021 21:28:37] - Thread: 18512 [05-01-2021 21:28:37] - Thread: 18508 [05-01-2021 21:28:37] - Thread: 17756 [05-01-2021 21:28:37] - Thread: 8144 [05-01-2021 21:28:37] - Thread: 19256 [05-01-2021 21:28:37] - Thread: 5052 [05-01-2021 21:28:37] - Thread: 7008 [05-01-2021 21:28:37] - Thread: 7524 [05-01-2021 21:28:37] - Thread: 8512 [05-01-2021 21:28:37] - Thread: 8464 [05-01-2021 21:28:37] - Thread: 8476 [05-01-2021 21:28:37] - Thread: 8524 [05-01-2021 21:28:37] - Thread: 8528 [05-01-2021 21:28:37] - Thread: 8468 [05-01-2021 21:28:37] - Thread: 8416 [05-01-2021 21:28:37] - Thread: 8412 [05-01-2021 21:28:37] - Thread: 18316 [05-01-2021 21:28:37] - Thread: 18388 [05-01-2021 21:28:37] - Thread: 19416 [05-01-2021 21:28:37] - Thread: 11392 [05-01-2021 21:28:37] - Thread: 4880 [05-01-2021 21:28:37] - Thread: 5600 [05-01-2021 21:28:37] - Thread: 15028 [05-01-2021 21:28:37] - Thread: 17708 [05-01-2021 21:28:37] - Thread: 17736 [05-01-2021 21:28:37] - Thread: 14464 [05-01-2021 21:28:37] - Thread: 17720 [05-01-2021 21:28:37] - Thread: 17860 [05-01-2021 21:28:37] - Thread: 17480 [05-01-2021 21:28:37] - Thread: 13264 [05-01-2021 21:28:37] - Thread: 4040 [05-01-2021 21:28:37] - Thread: 18304 [05-01-2021 21:28:37] - Thread: 19268 [05-01-2021 21:28:37] - Thread: 19260 [05-01-2021 21:28:37] - Thread: 6364 [05-01-2021 21:28:37] - Thread: 17232 [05-01-2021 21:28:37] - Thread: 18584 [05-01-2021 21:28:37] - Thread: 18592 [05-01-2021 21:28:37] - Thread: 18820 [05-01-2021 21:28:37] - Thread: 18816 [05-01-2021 21:28:37] - Thread: 14720 [05-01-2021 21:28:37] - Thread: 10312 [05-01-2021 21:28:37] - Thread: 16916 [05-01-2021 21:28:37] - Thread: 16944 [05-01-2021 21:28:37] - Thread: 17096 [05-01-2021 21:28:37] - Thread: 1480 [05-01-2021 21:28:37] - Thread: 1620 [05-01-2021 21:28:37] - Thread: 1644 [05-01-2021 21:28:37] - Thread: 1612 [05-01-2021 21:28:37] - Thread: 1824 [05-01-2021 21:28:37] - Thread: 17444 [05-01-2021 21:28:37] - Thread: 1820 [05-01-2021 21:28:37] - Thread: 2108 [05-01-2021 21:28:37] - Thread: 7740 [05-01-2021 21:28:37] - Thread: 9284 [05-01-2021 21:28:37] - Thread: 11124 [05-01-2021 21:28:37] - Thread: 17132 [05-01-2021 21:28:37] - Thread: 4036 [05-01-2021 21:28:37] - Thread: 1880 [05-01-2021 21:28:37] - Thread: 1792 [05-01-2021 21:28:37] - Thread: 11160 [05-01-2021 21:28:37] - Thread: 2004 [05-01-2021 21:28:37] - Thread: 11236 [05-01-2021 21:28:37] - Thread: 2172 [05-01-2021 21:28:37] - Thread: 5100 [05-01-2021 21:28:37] - Thread: 5504 [05-01-2021 21:28:37] - Thread: 5228 [05-01-2021 21:28:37] - Thread: 5308 [05-01-2021 21:28:37] - Thread: 14652 [05-01-2021 21:28:37] - Thread: 5196 [05-01-2021 21:28:37] - Thread: 6380 [05-01-2021 21:28:37] - Thread: 2556 [05-01-2021 21:28:37] - Thread: 2564 [05-01-2021 21:28:37] - Thread: 2024 [05-01-2021 21:28:37] - Thread: 7004 [05-01-2021 21:28:37] - Thread: 3756 [05-01-2021 21:28:37] - Thread: 10920 [05-01-2021 21:28:37] - Thread: 7564 [05-01-2021 21:28:37] - Thread: 7560 [05-01-2021 21:28:37] - Offsets file can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.off. [05-01-2021 21:28:37] - Writing DMP file. [05-01-2021 21:28:38] - MiniDump can be found at: C:\Users\shawn\AppData\Local\Temp\712959-20210105-212837.dmp. [05-01-2021 21:28:38] - Preparing ZIP file. [05-01-2021 21:28:38] - Resuming threads of process 9692. Share this post Link to post Share on other sites
BarryBL 4,527 Posted January 5 HI @shawnlinKing No need for the Ego Dumper, doesn't offer us a lot here. Delete your hardware settings folder, and then verify and try again. You could try: Disabling the Steam Overlay. Close all overlay apps like Discord (which I saw you had open). Revert Geforce Game Experience game settings back to recommended for F1 2020 Clean Install of Graphics Card. Turn off Vsync Can you launch the game in Direct X 11? Can you go into the directory and launch the game from the .exe file rather than the Steam app. Ensure you are on the latest version of Windows 10 Share this post Link to post Share on other sites
steviejay69 1,193 Posted January 6 I spot an ASMedia controller in the dxdiag, plus the board model would be useful - ASUSTek ??? Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 6 I using this https://www.asus.com/tw/Mini-PCs/ROG-GR8-II/ Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 6 19 hours ago, BarryBL said: HI @shawnlinKing No need for the Ego Dumper, doesn't offer us a lot here. Delete your hardware settings folder, and then verify and try again. You could try: Disabling the Steam Overlay. Close all overlay apps like Discord (which I saw you had open). Revert Geforce Game Experience game settings back to recommended for F1 2020 Clean Install of Graphics Card. Turn off Vsync Can you launch the game in Direct X 11? Can you go into the directory and launch the game from the .exe file rather than the Steam app. Ensure you are on the latest version of Windows 10 I try , it not work Share this post Link to post Share on other sites
steviejay69 1,193 Posted January 6 UEFI 0901 (Traditional Chinese User Manual) ME Update Contrary to the above advice, there is no benefit to disabling the Steam Overlay. Any errors with Steam are transitory, as they are with Discord, as they are with Windows 10. Game tuning by third parties is not recommended, there is a readme in the game installation folder that explains the best settings (these are probably the cause of crashes on high performance systems due to the absurdly high FPS that can be attained and the disconnect with desktop refresh rate). A desktop refresh at the desired / attainable framerate is best. Raising the graphics preset reduces the FPS or increasing the resolution or number of displays does as well. DDU Graphics driver in the event of problems - a clean install is often better with driver refreshes, but in the event of issues then a DDU is best. Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 6 I update the bios, but it still same :( Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 6 should I try reset my PC? Share this post Link to post Share on other sites
shawnlinKing 1 Posted January 7 (edited) I reset my PC and it work!! I can play this game! :) thanks for helping Edited January 7 by shawnlinKing 1 Share this post Link to post Share on other sites
steviejay69 1,193 Posted January 7 10 hours ago, shawnlinKing said: I reset my PC and it work!! I can play this game! 🙂 thanks for helping Never hurts to have stuff updated and yes, unfortunately Windows is often the issue. Quality control is absolutely out of the window these days. Share this post Link to post Share on other sites
