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Racenet login/create account Troubles


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  • A detailed description of the issue. Please include any error codes here. Having issues to log in Racenet? Been trying to get the livery, linked RN to steam through the website, however any time i attempt to log in game, it displays a error, mentioning the communication to codemasters account has failed. Doesn't let me create account either, displaying that the terms are unavailable
  • Platform PC STEAM
  • What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) Latest update
  • Game-mode?
  • We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?
  • How do you make the problem happen? all the time
  • What troubleshooting have you attempted? Please always try to attempt to fix the issue 
  • What peripherals are you are using (gamepad, wheel make & model etc) 
  • Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.   
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  • Moderator

If you are linking to Google it will fail OAuth. I could successfully add Twitch. I'm already connected to Steam and XBLive.

I created a new Steam account and signed into Racenet successfully. I suggest you clear your browser cache or try another browser.

This would seem to indicate connectivity issues or some problem with either account.

Post more info of the issue like screenshots but obfuscate your account details.

Edited by steviejay69
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The Issue is in game not from a browser.

ran check on these links:

http://ecdn.codemasters.com/FOOFS/ServerStatus/Check.htm 

Response  CDN Connection Successful

https://f1s.codemasters.com/F1OS/ServerStatus/Check.html

Response Service Connection Successful

https://f1s.codemasters.com/F1OS2020/ServerStatus/ServerStatus.xml

F1 2020 game services are down for maintenance F1 2020 game services are down for maintenance 

 

 

This has been going on for over a week

Edited by 1512marcel
multi language content being blocked by spam filter
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  • Moderator
On 1/25/2021 at 2:31 PM, wildcatfm said:

The Issue is in game not from a browser.

ran check on these links:

http://ecdn.codemasters.com/FOOFS/ServerStatus/Check.htm 

Response  CDN Connection Successful

https://f1s.codemasters.com/F1OS/ServerStatus/Check.html

Response Service Connection Successful

https://f1s.codemasters.com/F1OS2020/ServerStatus/ServerStatus.xml

F1 2020 game services are down for maintenance F1 2020 game services are down for maintenance 

This has been going on for over a week

I suggest you try logging into your accounts and verifying the emails and account names and linking.

The server maintenance periods are advertised on the forum in advance and during the maintenance periods. Do you not think the boards would be lit if no-one could access online services?

Thanks.

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I went to https://racenet.codemasters.com/  and I am able to sign into my account also able to link my Steam account.

Start the game go to Racenet and try to sign in Communication to codemasters has failed

Start the game go to Racenet and try to create account terms are unavailable cant create account

ran check on these links:

http://ecdn.codemasters.com/FOOFS/ServerStatus/Check.htm 

Response  CDN Connection Successful

https://f1s.codemasters.com/F1OS/ServerStatus/Check.html

Response Service Connection Successful

https://f1s.codemasters.com/F1OS2020/ServerStatus/ServerStatus.xml

responce

<OnlineServiceStatus>
<ServerStatus accessible="true"/>
<!-- Message to be displayed by game if the server is not accessible -->
<Message>
<Text language="pt-BR">O servidor do jogo F1 2020 está desconectado para manutenção</Text>
<Text language="en-GB">F1 2020 game services are down for maintenance</Text>
<Text language="nl-NL">F1 2020 game services are down for maintenance</Text>
<Text language="fr-FR">Les services du jeu F1 2020 ne sont pas accessibles pour cause de maintenance</Text>
<Text language="fr-CA">Les services du jeu F1 2020 ne sont pas accessibles pour cause de maintenance</Text>
<Text language="de-DE">Der Spielservice von F1 2020 ist wegen Wartungsarbeiten nicht verfügbar</Text>
<Text language="it-IT">I servizi di gioco di F1 2020 non sono disponibili causa manutenzione</Text>
<Text language="ja-JP">F1 2020ゲームサービスはメンテンナスのため休止しています</Text>
<Text language="pl-PL">Usługi gry F1 2020 nie działają ze względu na konserwację</Text>
<Text language="ru-RU">Службы игры F1 2020 закрыты на технические работы</Text>
<Text language="zh-CN">F1 2020 游戏服务正在维护</Text>
<Text language="es-ES">Los servicios de juego de F1 2020 están en fase de mantenimiento</Text>
<Text language="es-MX">Los servicios de juego de F1 2020 están en fase de mantenimiento</Text>
</Message>
</OnlineServiceStatus>
 
Checked these links on multiple browsers (and my cell phone) same responces
So unless there is a different url for racenet my account works and it still doesn't solve the problem of not being able to create an account from in the game.
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I just want to sign into Racenet in game so I can use the racenet livery.

Other threads where individuals were having login issues and getting 500 errors were directed to check these links.

Side note before the current up date I couldn't connect to racenet and podium pass didn't work. After update podium pass is working.

F1 Online Services (codemasters.com)   Response: Service Connection Successful

I have uninstalled and reinstalled the game multiple times to see if it will fix the issue.

(Start the game go to Racenet and try to sign in Communication to codemasters has failed

Start the game go to Racenet and try to create account terms are unavailable cant create account)

The communication to codemasters has failed can be debated it is my account.

But terms are unavailable when trying to create an account (different email and username) is a game issue or connection issue

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If you are running a Firewall, ensure it is set to allow the game to communicate on the following ports for both inbound and outbound traffic: TCP and UDP port 3074.

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  • 2 months later...
  • Moderator
18 hours ago, krrrrzzzzz said:

To be fair, Windows 7 is not supported and does not meet the game's minimum supported configuration of Windows 10 1709 (which has since gone out of support also).

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