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XBOX - unable to join any multiplayer session/lobby


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55 minutes ago, broknreptile said:

That is exactly identical to what mine does 

I cannot believe that would be caused by xbox or ISP. We are from different countries and we have different ISP.

@BarryBL @steviejay69 Why this issue is still labeled as "awaiting information"? I think we provided a lot of information and details that clearly point that this issue is F1 2020 servers related.

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On 2/2/2021 at 6:00 PM, siewcaChaosu said:

@steviejay69

1) Bit of a long shot....is your account in good standing?
I am not sure what do you mean, but I think so 😉 

2) Is there anything about your gamertag that might be deemed offensive?
I don't really think so. I use my gamertag for couple years.

3) Have you recently made a change to your gamertag?
No

4) Sorry if these questions are a little pointed, but they need asking for thoroughness. 
No worries 😉 I hope codemasters will find out what is the problem, as far as I know I am not only one who struggles with this issue.

To remove doubt

1) do you have any kind of block or ban on your account

2) Okay

rules out 3) as well

Post if the game is physical or digital, which edition or if DLC has been purchased.

Post more session codes when you are unable to join. The more session codes you have the more it narrows things down.

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49 minutes ago, BarryBL said:

Thanks @siewcaChaosu, excellent feedback and reporting. I've had a discussion with the devs and network team internally, and it seems a very odd series of events. Can users affected please DM me with the below information:

Gamertag/Username:

Platform:

I can then work with the team to get them forwarded onto our first-party partners and see what could be blocking some users, but not others.

 

Gamertag is : broknbroknreptile 

Platform: Xbox series s

Edited by broknreptile
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