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DiRT Rally 2.0 - In-Game Server Connectivity

PJTierney

 

 

DO THIS BEFORE POSTING

 

Check your own devices and/or internet connection first, restart your router etc.

Check if SteamPlayStation Network or Xbox Live are down.

 

 

HOW TO REPORT AN ISSUE

 

Copy this and use it as a template (delete/replace whatever you don't need):

 

  • Platform: Steam / PlayStation / Xbox
  • Country: x
  • Place where error was encountered: Events / Clubs / Time Trial
  • Kind of error: "Server refused connection attempt" / "Error code ending in 55-58" 

 

No additional details, comments or screenshots are required unless we ask for them.

You can also try emailing the above to custservice@codemasters.com

 

This thread is not for one-to-one support, but rather to make Support aware of any potential server issues.

A report doesn't mean an immediate investigation will take place, however if there are multiple reports in a short time period then it's a sign that something is happening and info will be passed on to Support who will handle things accordingly.

 

 

If you're on Windows 7 and experiencing an error ending in 58-58, update your security settings.

Message added by PJTierney

Recommended Posts

2 hours ago, Deadghost25 said:

hi, i play on ps4 , and i had a problem:

i can connect to the servers, but i dont know why, i cant play custom online races or even my friends cant join the championships i create, note that i could do both things, like 3 days ago, but somehow i cant anymore, same problem that the post before

what can i do to fix this ?

thx for ur time

 

I'm having a similar problem, with friend requests via ps plus, I can't join in championships

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21 hours ago, Deadghost25 said:

hi, i play on ps4 , and i had a problem:

i can connect to the servers, but i dont know why, i cant play custom online races or even my friends cant join the championships i create, note that i could do both things, like 3 days ago, but somehow i cant anymore, same problem that the post before

what can i do to fix this ?

thx for ur time

 

 

18 hours ago, rjbs90 said:

I'm having a similar problem, with friend requests via ps plus, I can't join in championships

 

Just so I get this straight:

 

  1. You're both owners via PlayStation Plus
  2. When you're in Custom / Multiplayer, you cannot join other peoples' Lobbies
  3. When you're in Custom / Multiplayer, other players can't join your Lobbies

 

Is that correct?

 

You've probably already done this, but have you checked your NAT type in PlayStation settings?

Ideally you should be Type 1 or Type 2, Type 3 means something in your console/home setup is refusing connections to other players.

 

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When i set up my network and test it, this show me nat 2, i think that the free version of the game (that gave us ps plus) doesn't allow to accept friend request, i tried whit a friend who has the physical game, and i could join in a championship.

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Tristezza server... Nuovi Eventi on line.. server non disponibile. Devo tornaPre a "Menù principare e riprovare sempre. PS4.

È un peccato.. non ho mai avuto problemi col server ma da una settimana a questa parte non si può più. 

Triste.

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PC, Steam, Europe (Lithuania). Going through event created via dirtrally2.com and after 4 stages I get this.
The connection has been slow for weeks already (especially creating/viewing anything in dirtrally2.com which as I understand connects to the same servers as game does).

image.thumb.png.8e1d7f5221c8bfda949a3135b9e50c86.png

  • Agree 1

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Same here. PC, Steam, Spain.

Error connecting to server. Cannot continue one of the monthly challenges I started yesterday 😕

Edited by Eluryh

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Here we go again. Pc/steam/Turkey, connection is too unstable and hardly connect, that I hesitate to do events due to possibility of losting my progress.

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Thanks for the heads up, have let Support know and got confirmation they're investigating.

 

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Here we go again. Finished the daily challenge and getting the error again. I cannot press continue

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Playing on Xbox One, USA
it’s been really slow loading from the server today, and I’ve gotten connection errors a couple of times. It eventually connects but still takes longer/more tries than it should (in theory).

 

0B07D6AB-149C-4C69-8775-AD5D8DD77170.jpeg

  • Agree 1

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Having to retry 3 or 4 times to connect to server on my dailies, same as above posts, but at least still able to connect eventually.

Not gonna chance finishing my clubs runs yet though.

Edited by Frankiestail

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Thanks everyone, looks like they're getting a bit slower with higher demand (Europe just finished working from home today 😉) but support's monitoring.

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The server is not available.

XBoxLive, Finland

This issue seems to be pretty permanent. Few days ok and then again, failed...

15868835351657520833100822388378.jpg

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I live in the uk and I’m using an Xbox One for Dirt 2.0. I keep getting server fails and then it will load. Is this gonna keep happening, and will I lose data if it happens during a rally stage?

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1 hour ago, PJTierney said:

Thanks everyone, looks like they're getting a bit slower with higher demand (Europe just finished working from home today 😉) but support's monitoring.

I don't get it. You are repeating that support is monitoring but at the same time you are asking for reporting connectivity issues. After all monitoring allows predicting system behaviour and what is more important give inputs for permanent fixes (which don't happen so far)

To me it looks like your systems have no headroom at all.  Don't know about other continents but in Europe end of workdays appears 5 times a week. and are followed by weekend which is proven to be demanding too.

Are CM is going to improve the situation seriously or you think ensuring us the monitoring is in process is enough?

Edited by MaXyMsrpl
  • Agree 2

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3 hours ago, MaXyMsrpl said:

I don't get it. You are repeating that support is monitoring but at the same time you are asking for reporting connectivity issues. After all monitoring allows predicting system behaviour and what is more important give inputs for permanent fixes (which don't happen so far)

To me it looks like your systems have no headroom at all.  Don't know about other continents but in Europe end of workdays appears 5 times a week. and are followed by weekend which is proven to be demanding too.

Are CM is going to improve the situation seriously or you think ensuring us the monitoring is in process is enough?

I don't know the details, I'm a Social Media guy, not a network technician (if that's even the correct term to use here).

All I know is that they do have some systems in place to track user activity, how many people are playing etc., but at the same time "what is the community saying" is a question that gets asked, hence why this thread exists.

If there's a trend in responses, like a repeating error code that gets reported, or if it's only Steam or PSN that's getting hit, or it's only in Clubs, then those are further clues to help diagnose, on top of the existing systems that I'm not privy to (because I'm not a technician).

Essentially, I'm a middleman between you guys and the studio; I'm merely passing information both ways 🙂 

 

What I do know however is that the studio takes these issues and outages seriously and has done so since before the game's launch, and their causes and future actions come up frequently in meetings. 

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1 hour ago, PJTierney said:

I don't know the details, I'm a Social Media guy, not a network technician (if that's even the correct term to use here).

All I know is that they do have some systems in place to track user activity, how many people are playing etc., but at the same time "what is the community saying" is a question that gets asked, hence why this thread exists.

If there's a trend in responses, like a repeating error code that gets reported, or if it's only Steam or PSN that's getting hit, or it's only in Clubs, then those are further clues to help diagnose, on top of the existing systems that I'm not privy to (because I'm not a technician).

Essentially, I'm a middleman between you guys and the studio; I'm merely passing information both ways 🙂 

 

What I do know however is that the studio takes these issues and outages seriously and has done so since before the game's launch, and their causes and future actions come up frequently in meetings. 

It was over a year since the game was released and since they havent figured out how to make it work during all this time i really hope they will make a completely new system to the sequel in case there will be one. What they have now is obviously broken beyond repair if they keep monitoring/trying to fix it as often as you say and still arent able to fix it.

Edited by somethingthing
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