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DiRT Rally 2.0 - In-Game Server Connectivity

CavernousEnnui

By CavernousEnnui,
in DiRT Rally 2.0 Support

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Go to solution Solved by PJTierney,
PJTierney
Message added by PJTierney

 

 

DO THIS BEFORE POSTING

 

Check your own devices and/or internet connection first, restart your router etc.

Check if Steam, PlayStation Network or Xbox Live are down.

 

 

HOW TO REPORT AN ISSUE

 

Copy this and use it as a template (delete/replace whatever you don't need):

 

  • Platform: Steam / PlayStation / Xbox
  • Country: x
  • Place where error was encountered: Events / Clubs / Time Trial
  • Kind of error: "Server refused connection attempt" / "Error code ending in 55-58" 

 

No additional details, comments or screenshots are required unless we ask for them.

You can also try emailing the above to custservice@codemasters.com

 

This thread is not for one-to-one support, but rather to make Support aware of any potential server issues.

A report doesn't mean an immediate investigation will take place, however if there are multiple reports in a short time period then it's a sign that something is happening and info will be passed on to Support who will handle things accordingly.

 

 

If you're on Windows 7 and experiencing an error ending in 58-58, update your security settings.

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WestHam66

WestHam66

Posted
Posted

I couldn't connect at about 5.30pm. I'm on Xbox, in the UK.

After several re-tries, I got into My Team but it wouldn't repair my car and then I got the 'connection failed' message. Whose bright idea was it to make My Team online only?

I quit the game and put F1 2019 on...

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smorgje

smorgje

Posted
Posted (edited)

Cannot connect from the Netherlands either (PC). Been this way since yesterday. Sometimes it works, but then it won't upload my results after the stage. 

Edited by smorgje
Added the fact that I'm on PC.
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XxMarijuna13xX

XxMarijuna13xX

Posted
Posted

My playing time now :

 

Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...
Try again
Try again
Try again
Try again
Try again
Try again
Try again
Try again
Try again
Try again
Try again
Try again
Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...
Communication with the server ...

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Alain67

Alain67

Posted
Posted
àPJTierney                            
Bonjour, je me permets de vous envoyé ce message, au sujet des déconnexions intempestives que l'on subit depuis quelques jours.            
Cela fait 2 semaines que l'on a vraiment l'occasion de rouler sur Dirt Rally 2,0 et de profiter de cette simulation, vu les restrictions du confinement COVID19 en France.      
Nous sommes une communauté en France qui avont créer une série de rallye pour répondre au confinement du Coronavirus, afin que les pilotes restent à la maison et puisse profiter de cette simulation.   
Voiçi le message qui a été mis sur Racenet:                        
Pendant toute la durée du confinement créé par l'État pour réduire la propagation du COVID-19, j'organise un mini championnat avec chaque jour un petit rallye pour passer le temps. Bonne route. Jimmy Cram
Ci-joint le lien sur Racenet:  https://dirtrally2.com/clubs/club/47743                    
Au départ, j'ai bien accepté que les coupures que l'on a subit, était d'ordre non prioritaire, vu la conjoncture actuelle.              
J'ai ausi suivi le forum Codemasters qui a fait des modifications sur Racenet pour être plus performant.                 
Mais a ce jour, on découvre que les coupures deviennent plus importantes, et que l'on arrive même pas à terminer un rallye.            
Mes collègues et moi-même, sont sur Windows 10 et chacun remonte des plaintes, a ce sujet tous les jours.              
Pourriez vous nous donner une explication, et remonter ce message a l'équpe Codemasres, afin que l'on puisse vraiment profiter de cette simulation.        
Je pense que vu le temps que cela dure (on a connu cela avec Dirt Rally) Codemasters devrait faire les efforts nécessaires.            
J'attends de votre part une réponse, afin de comprendre cette situation, et de pouvoir expliqué ce dysfonctionnement à notre communauté.          
Merci d'avance                          

Alain

 

At PJTierney                        
Hello, I allow myself to send you this message, about untimely disconnections that we have been experiencing for a few days.        
It's been 2 weeks that we really have the opportunity to ride on Dirt Rally 2.0 and take advantage of this simulation, given the COVID19 confinement restrictions in France.  
We are a community in France who have created a series of rallies to respond to the confinement of the Coronavirus, so that the pilots stay at home and can benefit from this simulation.
Here is the message that was put on Racenet:                  
Throughout the confinement created by the State to reduce the spread of COVID-19, I organize a mini championship with a small rally every day to pass the time. Good road. Jimmy Cram
Attached is the link on Racenet: https://dirtrally2.com/clubs/club/47743                
At the outset, I accepted that the cuts that we suffered were of a non-priority nature, given the current situation.          
I also followed the Codemasters forum which made changes to Racenet to be more efficient.            
But to date, we discover that the cuts are becoming more important, and that we can't even finish a rally.          
My colleagues and I are on Windows 10 and everyone reports complaints about it every day.            
Could you give us an explanation, and bring this message up to the Codemasres team, so that we can really benefit from this simulation.      
I think that given the time it lasts (we have known this with Dirt Rally) Codemasters should make the necessary efforts.        
I am waiting for your response, in order to understand this situation, and to be able to explain this dysfunction to our community.        
thank you in advance                      

Alain

 

Mes excuses si Google traduction aurait déformé mon message.

                       
                           
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Suter

Suter

Posted
Posted

I appreciate that Codemasters are working through some very challenging times as is most of the world, and I fully understand that things will take longer and there may not be that many people who are physically working in the same location as the servers. But and this is a big BUT! This has been a recurring issue since launch for a large number of people.

I would have liked my first post on the forum to be positive but I feel the preparation and planning to support your customers with the online functionality that you (codemasters) built into the game would be sufficiently scaled to cater for a lot more of your customer base than it currently seams it can cope with.

I like so many others have had all of our rallies cancelled this year and was looking forward to getting a rally fix albeit virtually. I really wish you luck getting this game stable for all players and hope the SMT take these issues into consideration for any future games. If not I'm afraid this may have a significant impact on your future customer base.

Happy Rallying All!

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XxMarijuna13xX

XxMarijuna13xX

Posted
Posted (edited)

Offering the game to PS4 players is an idea of geni ..... You had better make a promotion and use this money to invest in real server !!! 2 days it lasts but apparently you have statistics, it affects only part of the players. Open your eyes ! 

Codemaster actually 

 

EAPRItmXkAEUZH-.jpg

Edited by XxMarijuna13xX
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Patrick19630310

Patrick19630310

Posted
Posted
Il y a 22 heures, ChrisGrovesMCM a déclaré:

Appréciez les commentaires, tous et les excuses pour la gêne occasionnée. Nous avons des équipes qui travaillent toute la soirée sur une solution et nous y tiendrons. Nous constatons des progrès. Merci encore  👍

 

Et nous voilà à nouveau sans possibilité de connexion depuis 16:00 avec la possibilité de s'être connecté 10 minutes pour récupérer les récompenses de la veille.....
C'est un scandale si ca continue je vais faire les démarches pour vous mettre dans les tribunaux bande d'escrocs. 

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BayouRally

BayouRally

Posted
Posted (edited)
1 hour ago, MJV1973 said:

Codemasters didn´t see this before and could make preparations to increased number of players?

Not anticipating how bad things will get before they happen seems to be a common human trait all over the world, not just at CM.  #pandemic :classic_sad:  So, I can't really single out CM in this regard 🙂 

As we say in my business, "Preparations for the next disaster will begin as soon as possible after it has occurred" 😁

Edited by BayouRally
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Deadlysilent78

Deadlysilent78

Posted
Posted

Ps4 Europe UK 

Connection failed 

Error code 2c3b3956170a2aa-1505-55-0

Tried numerous times to get on my team it wont connect,please pop upstairs and give the server a whack.

Seriously there cant be that many people sticking to the rules and staying at home draining  the server! I just wanna play dirt 2.0 😭😭

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Pompelo

Pompelo

Posted
Posted

Been having heavy connectivity issues for the past couple of days, making the "my team" part of the game unplayable most of the time, and triggering all kinds of different error messages : this one however just popped up and I really don't like how it sounds... I instantly quit the game and backed up my savefiles (I do have a save from before this issue occurred), and I have not gone past this screen to make sure I don't lose anything...

Now, given that I have legit savefiles from before this ********, is there any way to restore them and keep my championship going ? I was on the last rally of the Masters' championship (i.e. with 6 rallies and 12 stages per rally), leading the general ranking, I really can't afford to lose all of this just because the servers are overloaded...

20200408212918_1.jpg

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cflot

cflot

Posted
Posted (edited)

The month of April is full of value for PS Plus members. Last month saw a lot of incredible titles and this month is no different. Starting April 7, members of this incredible platform will be able to pick up Dirt Rally 2.0 for absolutely nothing. All you have to do is head to the PlayStation Store and visit the PS plus tab. You’ll see a download link that you can click on to claim your free copy of this amazing and hyper-realistic racing simulator.

Does your marketing still working with  another brilliant idea like this during the global quarantine time?.....because all of us who paid for this cant join anymore!

Edited by cflot
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Oskitz

Oskitz

Posted
Posted
On 6/4/2020 at 17:42, hier217 said:

El servidor no esta disponible. Región: España Plataforma: PC (Steam) Evento: Eventos del club.

Llevo todo el dia intentando conectarme al servidor, mientras en otros juegos con servidores he podido jugar sin problema

El código de error es:

3ae154c5-55-58

 

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ChrisGrovesMCM

ChrisGrovesMCM

Posted
Posted

Hey all, wanted to drop something here to keep you updated on the current server/connection issues with DiRT Rally 2.0 👇

The news is similar to last night: we're continuing to see steady improvement and more players connecting in the game, but there's still work to be done. We've got multiple departments working through another evening to keep improving the situation. 

For anyone still unable to connect in the game, we apologise. It sucks. We'll keep pushing this forward and working hard to get more players smoothly into all areas of the game. Keep giving us your feedback as it's invaluable for us as we assess the impact of changes we make.

Thank you 🙂

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  • PJTierney changed the title to DiRT Rally 2.0 - In-Game Server Connectivity
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