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DiRT Rally 2.0 - In-Game Server Connectivity


Go to solution Solved by PJTierney,
Message added by PJTierney

 

 

DO THIS BEFORE POSTING

 

Check your own devices and/or internet connection first, restart your router etc.

Check if SteamPlayStation Network or Xbox Live are down.

 

 

HOW TO REPORT AN ISSUE

 

Copy this and use it as a template (delete/replace whatever you don't need):

 

  • Platform: Steam / PlayStation / Xbox
  • Country: x
  • Place where error was encountered: Events / Clubs / Time Trial
  • Kind of error: "Server refused connection attempt" / "Error code ending in 55-58" 

 

No additional details, comments or screenshots are required unless we ask for them.

You can also try emailing the above to custservice@codemasters.com

 

This thread is not for one-to-one support, but rather to make Support aware of any potential server issues.

A report doesn't mean an immediate investigation will take place, however if there are multiple reports in a short time period then it's a sign that something is happening and info will be passed on to Support who will handle things accordingly.

 

 

If you're on Windows 7 and experiencing an error ending in 58-58, update your security settings.

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3 hours ago, Daizz said:

Plataform: PS4  Region: Portugal  Trying to acess events, even reset all of my RaceNet progress to see if it loaded, nothing. Lost all my credits, all my progress and nothing. Fix your game!

15863638770611299005058.jpg

Different error code this time 🤦🏼‍♂️

1586376040145401126587.jpg

15863761838071912011978.jpg

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29 minutes ago, ChrisGrovesMCM said:

Hey all, wanted to drop something here to keep you updated on the current server/connection issues with DiRT Rally 2.0 👇

The news is similar to last night: we're continuing to see steady improvement and more players connecting in the game, but there's still work to be done. We've got multiple departments working through another evening to keep improving the situation. 

For anyone still unable to connect in the game, we apologise. It sucks. We'll keep pushing this forward and working hard to get more players smoothly into all areas of the game. Keep giving us your feedback as it's invaluable for us as we assess the impact of changes we make.

Thank you 🙂

If I get it correctly between the lines, we won't have any dramatically effective solution, at least in the nearest future. Oh well...

Edited by MichaelALAD
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It's hilarious how many people don't use comon sense and basic logic. They have nothing to investigate, the problem is simple, they were never prepared for the servers to have such a high load. Due to corona everybody is at home playing video games so the servers just get overloaded. It's simple as that. And the players from PS4 are not making things easier. The solution to the problem is even simpler: upgrade servers. They dont need "all the tehnical teams" like they say to investigate what a child can find out by using logic. What they are investigating is if they want to spend money on new servers giving the fact that those servers will not be used after Corona pandemic goes away. And we all know how are these companies about spending money... Of course they get a ton of money with the pandemic and the PS4 players but, hey, why spend some on servers them when you can just keep it and keep "investigating" until the pandemic pases. Their problem is that the pandemic doesn't seem to be over so soon so we need to harras them until they will upgrade their servers (not even talking about so much money if we calculate their profit). 

Edited by krakilla
  • Agree 7
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We live in cloud age so servers are not any problem if design is OK. But somebody needs to repeat same mistakes again and again. Always on completely destroys the game reputation. It was pretty bad after release and it's pretty bad now. Maybe they should fire management for similar decisions. Crisis should help with it a lot 😉

Edited by Johnnnn
  • Agree 5
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Tying the career mode to needing an online connection was always going prove to be a poor idea, as expected.

It barely worked on launch and have had issues from time to time and now with the game being free for PS+ users, my choice of not purchasing the game and supporting asinine design decision remains justified.

RaceNet has always had a terrible track record. I’ll check-in and see if anything has changed for future DiRT titles.

Till then...👋

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4 hours ago, RygaCommand said:

Does this maybe have anything to do with it? 😛

Sort of a capacity issue?

The capacity issue started showing up in January. Got worse in February, and have basically been a persistent issue for much of March, we've had major issues over the last weeks at RaceDepartment, people asking for longer session times (not possible). Rallies having to start later as it's been impossible to even enter the club-section on the dirtrally2-site.
Basically the last 3 weeks it's always been hours in the afternoon/evening EU-time with massive connection-issues.
This has been reported in many places, but seemingly no work was taken from Codemasters... See quote under as well!

3 hours ago, MJV1973 said:

Servers were bad shape before PS4 +member free release and now it´s totally unusable.
Codemasters didn´t see this before and could make preparations to increased number of players?

 

 

4 hours ago, PJTierney said:

I'm reading 100+ messages per hour, we're not blind to this @somethingthing 😉 

Not now, but there's no denying you(as in Codemasters) have been blind to this for weeks. if work had started earlier when issues started, maybe you'd have less issues now.

1 hour ago, ChrisGrovesMCM said:

Hey all, wanted to drop something here to keep you updated on the current server/connection issues with DiRT Rally 2.0 👇

The news is similar to last night: we're continuing to see steady improvement and more players connecting in the game, but there's still work to be done. We've got multiple departments working through another evening to keep improving the situation. 

For anyone still unable to connect in the game, we apologise. It sucks. We'll keep pushing this forward and working hard to get more players smoothly into all areas of the game. Keep giving us your feedback as it's invaluable for us as we assess the impact of changes we make.

Thank you 🙂

PC
Norway
Not possible to connect.

This seems to be a thing for the users in our club as well. We've had well over 100-drivers the last weeks, 161 last week. With 60 new members this week we've had less than 70 drivers starting SS1. In addition to this, while there is always a "solid" number of retired drivers, Of the 69 starters, only 19 has been able to do all stages. Many falling off due to the connection-error leading to retirements as one don't want to have the game open for x-hours in case it suddenly works the 10 seconds when you click "try again". And main menu leads to retirement on the stage.

 

Too bad you had to give the game away for free and get a massive influx of users not able to play the game to start investigating and fixing this... On the flipside - good thing game was given away for free, so this actually is worked on.

Edited by Myrvold
  • Agree 2
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  • Social Media & Community Team

Update: 

More progress has been made this evening regarding connection issues and most players are experiencing no issues.

We'll keep working hard to further reduce connectivity errors for everyone. Thank you again for your patience on this 👍

  • Haha 1
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  • PJTierney changed the title to DiRT Rally 2.0 - In-Game Server Connectivity
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